Sega are taking the P*** out of me

I tell them my incident having lost the booklet with activation key on. They tell me if i send a copy of the game and reciept to them they'll issue me with another. I'v sent them several images, all of which HAVE to be under 5000kb or they wont accept them. This makes the quality very poor.

There telling me the images aren't good enough as they can't read it. It is clear to see, as you know your looking to see if it says Football manager 2009, it clearly does.

Attached is the images i have sent them.

Anyone got any suggestions of how i can improve qualtiy whilest image being below 500kb?

Use a camera?

Try resizing it.

Im impressed you kept the reciept lol. No, to be fair i'd say that was perfectly readable. You have used the right channels to get to where you are and rightfully you feel aggrieved. Poor from SEGA

rather than reducing the quality of the pic to get it down to 500k, just make the pic smaller. then if its still not enough, reduce the quality.

TBF you can see the disk easily, but the reciept is a bit less legible. Maybe send in a zoomed in pic of the receipt.

You are still in the right though.

Have used a camera as don't have scanner.

Resizing it makes the quality worse.

Yeh, went through Sega, they told me either a copy of the game AND reciept OR A copy of game AND the ticket number used when making the investigation to Sega. I'v gone out of my way to do the harder of the two yet they're still not willing to budge. Doesn't Look good for me purchasing 2010.

TBF you can see the disk easily, but the reciept is a bit less legible. Maybe send in a zoomed in pic of the receipt.

You are still in the right though.

Each picture i take is about 900kb, so to make it smaller, i have to crop it. Cropping it then enlarges the rest of the image, making it less clear. If anyone knows anything about how to do it, i'd be more than gratful if you could help.

Can you not send two images, one with the receipt and one with the disc?

Each picture i take is about 900kb, so to make it smaller, i have to crop it. Cropping it then enlarges the rest of the image, making it less clear. If anyone knows anything about how to do it, i'd be more than gratful if you could help.

Dude, you are doing something seriously wrong, and to be fair to SEGA if I got that image I'd think you were up to no good as well.

What software are you using that forces the image to resize when you crop it?

Here is a photo I have just taken of my 08 cd on a box with some text on it. This was taken with my crappy 1.3mp phone camera, and it comes in at under 100kb!

You can see everything in the picture clearly and you can easily read the TINY text on the box too.

To be clear I'm not having a pop at you, I think it's unfair of SEGA to penalise you for your lack of Photoshop skillz, but on the other hand your image is rubbish and you can't read the receipt at all...

EDIT: Just download your image and it's at 180dpi - reduce it to 72 and you will reduce the filesize considerably - you may then be able to get a better quality shot in under 500kb. I just did it and re-saved it and it came in at 75kb. Even at lossless JPG settngs, it was only 320kb.

Each picture i take is about 900kb, so to make it smaller, i have to crop it. Cropping it then enlarges the rest of the image, making it less clear. If anyone knows anything about how to do it, i'd be more than gratful if you could help.

What about:

1. Open it up in paint

2. Hit Ctrl+A at same time

3. Right click the image which should now be selected

4. Click Resize/Skew

5. If u put in 50 in both resize boxes the image will be reduced by 1/2(so 75 in both would make it 3/4 the size) and won't get distorted and click Ok

6. MAke sure you get rid of the blank space around it by unclicking the selection and bringing the page size in with the little blue dots in the corner of the page!

7. Then go file>save as..... then make sure you save the file in the jpeg format.

8. hopefully it should be smaller in size but the quality shouldn't be affected too much!

Hope that works!

PGB

An image isn't proof!

It could be an image copied and pasted from google images of someone elses game and receipt.

An image isn't proof!

It could be an image copied and pasted from google images of someone elses game and receipt.

Yeah not really the issue here though.

Your image is completely illegible, no wonder they're rejecting it!

Try focusing properly.

To be honest I have some sympathy with you as it's an unfortunate situation and you appear to have the stuff you're being asked to show, but I'm sure you can appreciate why we need to make sure we don't just hand out replacement codes to anyone that asks - and that image is very poor quality....it's not even in focus?

Reducing the resolution on your camera or the DPI on your image shouldn't be that tough and if the image is still large, you can try zipping it.

Sega arent taking the ****, you dont know how to take a photo and resize it properly.

A photo that size should be crystal clear and be only 100k.

Just ask someone whos knows what they are doing to take a picture for you.

I tell them my incident having lost the booklet with activation key on. They tell me if i send a copy of the game and reciept to them they'll issue me with another. I'v sent them several images, all of which HAVE to be under 5000kb or they wont accept them. This makes the quality very poor.

There telling me the images aren't good enough as they can't read it. It is clear to see, as you know your looking to see if it says Football manager 2009, it clearly does.

Attached is the images i have sent them.

Anyone got any suggestions of how i can improve qualtiy whilest image being below 500kb?

Who printed your photo..., the same people who printed the activation codes in the manual? LOL :-)

Here you go. The best I could do.

still cant make it out, you really need to get hold of a better camera or use a phone camera, as already said try taking a close up picture of the reciept seperate from the game and zoom in.

Here you go. The best I could do.

Still looks like it was taken in a Turkish bath

Try using a different format?

Isn't the activation system getting turned off soon anyway?

who said that?

Head to the library, mate. They'll usually let you scan it for 10p or so.

I'm not sure. I could've sworn I initially read 18 months from release and I also think I read someone from SEGA talking about potentially turning it off sooner. I may be totally wrong (or having some really, really obscure dreams).

Isn't the activation system getting turned off soon anyway?

They said they would release a patch to turn it off when FM2010 is released iirc.

In all fairness that picture quality is poor and if I was at SEGA I would say someone's scamming us. If it was Clearer then fair enough you should argue against there decision

I see SI's point tbh. But it looks clear enough to me as said go to the library and scan it or borrow a camera from a mate?

FiiRE;3947542']I see SI's point tbh.

As in they're not involved and have no point? I can see that too!

FiiRE;3947542'] But it looks clear enough to me as said go to the library and scan it or borrow a camera from a mate?

Tbh the ticket is totally unreadable. He might as well have stolen the game and put a ticket of fm 2005 next to it (which I'm not saying he did).

Still awful quality! lol

Exactly why can't they accept pictures larger than 5000 kb? We are living in the age of broadband and huge hard drives.

Just ask him to send in the highest quality picture he can create and problem solved.

Cant you fax the reciept to them? there is plenty of free online fax sites if you dont have access to one.

Jesus just use some software to make the image smaller!

or use this

http://www.shrinkpictures.com/

You aren't saving it as a BMP file are you? Bitmap's are a lot larger than jpeg's, so try saving your pic as a different image format, you might not need to reduce the image quality do much.

If he saved it as a BMP it would be 5mb, nevermind 500k

One thing I don't think anybody has mentioned... how from just an image are Sega to know if that is his copy of the game and receipt, or somebody he knows?

One thing I don't think anybody has mentioned... how from just an image are Sega to know if that is his copy of the game and receipt, or somebody he knows?

It"s an activation code he wants. While it's illegal you can actually share the code anyway as you can install it on 5 different computers.

dude you can get a decent looking Jpeg under 500kb easy. You are doing something really wrong. you ask me just lookslike the cameras abit pooh. Its not focused or anything. And all they ask is a picture and reciept so they are not taking the P*ss at all

Get it scanned or photocopied. Way easier.

There is more than enough info to help the OP now so I will close this