Game file Verifies in Editor - But get crash dump when go to start save game. Please help.

[ThePav]

Hello,

I help run Clayts' discord. And we had created a whole universe for FM24 for a network game. We have just drafted 18 teams. And we have a whole league pyramid. Replacing Gibralter. And the file is pretty much good to go. Just need to add the players to the squads. I have transferred this over from FM23 and the game verifies in the editor and all advanced rules seem ok. But I get a crash dump when going to start a game in FM24. I have no idea why.

I really don't want to have to do all this work again. So if somebody can look at this and try and work magic. That would be wonderful.

Thanks in advance

Isle of Clayts FM24 NWG.fmf

[stephenfoskett02]

I attempted to try via all different modes when creating new game and it crashed the entirety of steam on each attempt let alone the game

 

Please have a look into this issue as leads to problems for all data files created on 23 that require verification on 24 and will harm user experiences

[lukavski]

I have the same problem with my custom file (Fantasy League in Luxembourg).

 

FM23 Data files get verified in FM24 but game crashes when configuring the advance game setup.

[mad123]

help appreciated

[RussoTuristo]

Seems like game crashes with ANY editor data file

Just created an empty team in FM24 editor, tried to start save with this file and game just crashes

[drajen]

In my case all rules verified, but in right upper corner it says "not verified" What should I do?

 

[Beyondultragaming]

Would really appreciate if this is looked into as this has the potential to impact a wide variety of people who are porting datafiles over from FM 23 along with delivering the frankly brillant idea from becoming a reality.

Edited November 6, 2023 by Beyondultragaming

[Wolf_pd]

3 hours ago, drajen said:

In my case all rules verified, but in right upper corner it says "not verified" What should I do?

 

Verify one by one. That will do the job. Not pretty, but is a workaround for the moment.

[Wolf_pd]

Ok, to make a distinction so we know we talk about the same thing

A data file is a file with data edits only and does not need to be verified
A competition file is a file with a competition in it, and possibily data, and needs to be verified.

The issue with the crashing for competition files has been reported and will be locked at.

On the date file front, I am seeing no issue with a 4800 change file that I am currently running and have imported from FM23 to FM24.

3 hours ago, RussoTuristo said:

Seems like game crashes with ANY editor data file

Just created an empty team in FM24 editor, tried to start save with this file and game just crashes

No, what you are saying that anay editor file crashes, it is not true. No entirely sure what the issue is with your file, but since I have no idea what the exact change is, it is hard to judge.

[crooy3]

I have a competition file (from FM23) that crashed the game while trying to create a new save.

Then I removed all competitions form file, so there's no Nation/Competition Rules in it anymore, only data. And the game still crashes.

[lukavski]

So it seems like it's a portability issue

[Wolf_pd]

7 hours ago, lukavski said:

So it seems like it's a portability issue

Not necessarily. My file is from FM23 and works, another file from FM23 doesn't work, so portability apparently is already different between them. I have a boatload of FM22 files I am going to test tonight, so might be fun.

It might a case of which changes are in the file @crooy3 could you PM me your file that crashes?

[Trainspotting90]

when a patch? we are in diffucult to edit.

[priority76]

Is this meaning currently no competition edit files are working?

[Wolf_pd]

10 minutes ago, priority76 said:

Is this meaning currently no competition edit files are working?

I am hearing various reactions. For some competition files work, for some they don't. I can't find a common denominator yet for why things work or don't work.

[lukavski]

I will send you my file. It's a custom fantasy league in Luxembourg.

Even when I combine the data on the file with an entirely new file in FM24, the game crashes. 

[omarsorto6]

I can’t even set up a data base with out the game crashing. I took out all my file and trying to do one by one it still crashes 

[Samuel77]

I imported my FM23 files and it said that they were verified without testing, but in game it was impossible to load them because they were not verified. I copied and pasted the competitions into an FM24 file and again it was impossible to check them. In the end, if I kept going division by division, it worked. I was able to load them in game and launch a game without a crash but I didn't play so I don't know if it's viable.

[Sangue Blu]

I created league structures for 8 countries, 2 of them don't work and I did them in the same way. It's really a shame to release a program that was clearly not tested before release.

[Luke Cro]

I can report same issue as above too..
So I imported FM23 database in FM 24, verified it, and than crash while creating new game..

[Luke Cro]

@Wolf_pd you should move this thread to editor bugs section..

[Wolf_pd]

The issue has been logged in the bug section already.

[Wolf_pd]

On 07/11/2023 at 00:14, crooy3 said:

I have a competition file (from FM23) that crashed the game while trying to create a new save.

Then I removed all competitions form file, so there's no Nation/Competition Rules in it anymore, only data. And the game still crashes.

 

On 07/11/2023 at 15:10, lukavski said:

I will send you my file. It's a custom fantasy league in Luxembourg.

Even when I combine the data on the file with an entirely new file in FM24, the game crashes. 

I have tested both your files in the game.

I have run the Cro file with several competitions (Croatia, Germany, Spain, England, Slovenia, France) and I stop the simulation in january 2024
I have run the Luxembourg file and (since it had only the Luxembourg nation set) I stopped the sim in 2026

No issues to report.

So also no clue what is going on here.

What systems are you playing on? I am playing on a Windows machine via Steam.

[crooy3]

Tested it again, still crashes between choosing Game Mode (tried with all three Game Modes), and the screen where we can pick Active Leagues.

Tried it on both Windows 11/Steam and macOS Sonoma 14.0/Steam. Same result.

[Wolf_pd]

9 minutes ago, crooy3 said:

Tested it again, still crashes between choosing Game Mode (tried with all three Game Modes), and the screen where we can pick Active Leagues.

Tried it on both Windows 11/Steam and macOS Sonoma 14.0/Steam. Same result.

Bizarre. I am on Win11/Steam and used the Original game mode. I loaded just that file and nothing else.

I am lost at this moment what it could be.

[lukavski]

That's weird!

But good to know it's a local problem.

I will try to reinstall the game then.

[lukavski]

Well, no luck.

The game still crashes when selecting active leagues...

I'm playing in Steam/W11. I only loaded my custom league.

[lukavski]

Ok.

Now it works.

I believe the problem occurs when you configure a non-default folder as the main folder for data in the game.

That's the only change I made besides reinstalling the game.

(Also, I exported my file, Imported it and verified it again just in case).

[crooy3]

2 hours ago, lukavski said:

Ok.

Now it works.

I believe the problem occurs when you configure a non-default folder as the main folder for data in the game.

That's the only change I made besides reinstalling the game.

(Also, I exported my file, Imported it and verified it again just in case).

You wanna say you had the editor data folder moved on different location? Not in Documents/Sports Interactive/Football Manager 2024 but on different location? And moving back to original location helped?

 

I tried the same, not working for me.

Edited November 9, 2023 by crooy3

[lukavski]

Yeah I had configured it in another folder (another drive also).

 

I moved the file to the default folder, then exported the file with the Editor, imported it, verified it and saved it with another name.

 

That's all I did (besides reinstalling the game and verifying the game's cache in Steam).

[crooy3]

2 hours ago, lukavski said:

Yeah I had configured it in another folder (another drive also).

 

I moved the file to the default folder, then exported the file with the Editor, imported it, verified it and saved it with another name.

 

That's all I did (besides reinstalling the game and verifying the game's cache in Steam).

Did everything you just described here. Still the same thing.

[crooy3]

6 hours ago, lukavski said:

But good to know it's a local problem.

I wouldn't be so sure it's completely a local problem. There's for sure something broken in the game, but it' difficult to discern what triggers that "bug".

I installed the game on another PC, fresh installation, everything on C drive (both game and SI folder) and now, I managed to create a new save. But it's not as smooth as we would expect. 

Every time I go to database settings (small, medium, large) when creating a new save, I can pick between those three options but if I click to Advanced, then the game crashes.

So, on a fresh game, I can create a new save, but can't make Advanced Database settings.

[Wolf_pd]

4 minutes ago, crooy3 said:

I wouldn't be so sure it's completely a local problem. There's for sure something broken in the game, but it' difficult to discern what triggers that "bug".

I installed the game on another PC, fresh installation, everything on C drive (both game and SI folder) and now, I managed to create a new save. But it's not as smooth as we would expect. 

Every time I go to database settings (small, medium, large) when creating a new save, I can pick between those three options but if I click to Advanced, then the game crashes.

So, on a fresh game, I can create a new save, but can't make Advanced Database settings.

It's a matter of taking away variables until you come to the outcome.

I have been in testing since 2005 (not FM related, it's my outside FM job) and reasons for crashing programs have been between the mundane (developer error) and the bizarre (finding out the only difference between two settings was that one setting had a non-dotted i, language setting was Turkish).

[lukavski]

Ok.

I tried to recreate exactly what I did to make the file work and now it doesn't work. I don't understand.

Back to the beginning again I guess...

[lukavski]

News!

I made everything again (EXACTLY as I did it before): Unistalled the game, erased all data and cache, reinstalled it with only my file in "Editor Data" folder. 

Now the file works.

So, maybe the whole game's compatibility with the file's specific data gets corrupted when combining the file with some other custom data in a new save? That's my guess...

 

There must be a compatibility problem when the game tries to process the file in a new save.

And it doesn't seem to be a problem with competitions or structures, but rather with the data itself (Teams, players, etc).

Edited November 9, 2023 by lukavski

[Wolf_pd]

2 hours ago, lukavski said:

News!

I made everything again (EXACTLY as I did it before): Unistalled the game, erased all data and cache, reinstalled it with only my file in "Editor Data" folder. 

Now the file works.

So, maybe the whole game's compatibility with the file's specific data gets corrupted when combining the file with some other custom data in a new save? That's my guess...

 

There must be a compatibility problem when the game tries to process the file in a new save.

And it doesn't seem to be a problem with competitions or structures, but rather with the data itself (Teams, players, etc).

So a ID conflict in a sense?

Edit: We had an issue with conflicting IDs that weren't randomised or something the like in (I think) FM22.

Your file, is that taken from FM23? Can you combine that with a FM24 file? I am theorising and testing some stuff here as well.

[lukavski]

Yes, it's from FM23.

I couldn't combine it when it got corrupted. It didn't matter what league I was customizing, or what country, the new file got corrupted too.

 

I will try to merge it now with the file working to test it.

23 minutes ago, Wolf_pd said:

So a ID conflict in a sense?

Edit: We had an issue with conflicting IDs that weren't randomised or something the like in (I think) FM22.

Your file, is that taken from FM23? Can you combine that with a FM24 file? I am theorising and testing some stuff here as well.

 

[lukavski]

Yes, when the file is working, I can merge the data with any new FM24 file.

 

I think you are right, it must be some ID conflict between some FM23 files and FM24 data.

[Wolf_pd]

4 minutes ago, lukavski said:

Yes, when the file is working, I can merge the data with any new FM24 file.

 

I think you are right, it must be some ID conflict between some FM23 files and FM24 data.

Could you check the bug tracker for any crashing bug logged and add your thoughts and findings there please?

[Maikol]

Had the same thing with my finland advanced database for days, nuked the cache folder in /appdata/local and the fm folder in the documents and merged the db with an empty fm24 one for good measure and now it works? (Also the db file is now the only file in the editor data folder dont know if that helped though)

Edited November 9, 2023 by Maikol

[lukavski]

Really helpful.

I had the same experience with my database. Deleteing Cache, and everyother database solves the problem if you don't combine/merge the file with other FM23 files.

[Wolf_pd]

Hmm, I am going to keep that merge action in mind for my FM22 files.

[Kruj]

vor 3 Stunden schrieb Maikol:

Had the same thing with my finland advanced database for days, nuked the cache folder in /appdata/local and the fm folder in the documents and merged the db with an empty fm24 one for good measure and now it works? (Also the db file is now the only file in the editor data folder dont know if that helped though)

I tried this workaround and it doesn't work for me.

Hopefully this gets fixed asap.

[\'Appy \'Ammer]

I have an issue which may be linked to what is being discussed here, although I'm not getting a crash. 

I have got my euros database from fm23 to verify in fm24 (I've adjusted the dates to 2023 from 2022 within the database). However after verification the new competitions do not appear in fm24. The competitions present in the game are the old ones I have removed or changed, and to add further confusion they never start. I wonder could this have anything to do with me bringing the fm23 file into the fm24 editor and then verifying? Maybe some corruption from old data? I don't know, and what is puzzling is when I test the competitions in the editor everything works fine. 

I didn't want to have to rebuild the whole file, but maybe I'd have to 🤔

[lukavski]

Did you try to export and import the file? Sometimes this works.

 

Yes, the data conversion from FM23 to FM24 seems to be the problem.

I also have a continental league file verified in FM24 (from FM23) that never starts in the game.

I'd wait until december for a fix before rebuilding everything in FM24.

Edited November 10, 2023 by lukavski

[Luke Cro]

There's also issue with competition history when importing data from 23 to 24..
E.g. I have set for whole load of competitions history back to season 2016/2017.. And now, in Editor 2024, there is only visible history from season 2019/2020 onward..

[lukavski]

I guess that confirms is a data compatibility issue.

Files must get corrupted when combining some data from both versions.

[animal31]

Whats crazy is I literally had it verify and run until 2040, and then as soon as I downloaded the version on stream, it started crashing

[Wolf_pd]

Based on other threads, whoever has crashing, can you try cleaning the cache and preferences and see if that helps?

[dzek]

3 hours ago, Wolf_pd said:

Based on other threads, whoever has crashing, can you try cleaning the cache and preferences and see if that helps?

I had the same problem and when i deleted my cache and preferences folders and then reopen FM24, it worked. Hope this help you!