fmgod2 Posted October 30, 2009 Share Posted October 30, 2009 Christ sake ordered from Zavvi about two months and they can't deliver it on time, absolute joke. Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 When you ordered it is largely irrelevant I ordered it a month ago and I don't have it, but I'm not complaining about Zavvi It's just the post. Sadly, you'll have to deal with it Link to post Share on other sites More sharing options...
fmgod2 Posted October 30, 2009 Share Posted October 30, 2009 Its the fact they posted it like Tuesday, Shopto customers had there copies on like a Wednesday, I think that says it all. Also I emailed them and they guaranteed me it would be delivered today, that email was sent on Tuesday. Link to post Share on other sites More sharing options...
Wakers Posted October 30, 2009 Share Posted October 30, 2009 For the love of god. It is not zavvi's fault if the postal service is disrupted/backed up. Once it has been despatched it is out of their hands. They didn't even get their stock in until the evening of the 27th! Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 Its the fact they posted it like Tuesday, Shopto customers had there copies on like a Wednesday, I think that says it all. Also I emailed them and they guaranteed me it would be delivered today, that email was sent on Tuesday. Mine was posted on Tuesday or Wednesday night. It's the postal service's problem. Once it leaves Zavvi's hands, nothing they can do. It does say 3-5 working days, therefore it's only been 2 if posted in the evening Link to post Share on other sites More sharing options...
london boy Posted October 30, 2009 Share Posted October 30, 2009 I downloaded my Mac version this morning from ESellerate. Paid just under £23. Installed it, but am at work so can't play til I get home Link to post Share on other sites More sharing options...
Davis Sousa Posted October 30, 2009 Share Posted October 30, 2009 Sadly I won't know till i get home tonight... I fear the game + mug combo will be too big to fit through my letter box and I would have to go and collect from Royal Mail depot, which probably wont be open tomorrow. So my current plan is to go to GAME on my way home and get a 2nd copy - if i dont have to use it then i will leave it unopened as an xmas present for my old man or my best mate. Still better than me. I am in Prague-CZ and I have no idea when I will get my pack. Meanwhile, playing FM2009... Link to post Share on other sites More sharing options...
TheInvisibleMan Posted October 30, 2009 Share Posted October 30, 2009 I still haven't received mine from Zavvi. Last time i pre-order anything. I know it's not Zavvi's fault but i'm just sick of them. Pre-orders never work it's a joke. The whole point is that you get it on release day! Link to post Share on other sites More sharing options...
fmgod2 Posted October 30, 2009 Share Posted October 30, 2009 The people saying its not Zavvi's fault, when I specifically email them asking them will it arrive release day and they promise so, is wrong. Link to post Share on other sites More sharing options...
Mar$haLL Posted October 30, 2009 Share Posted October 30, 2009 got mine from zavvi well done to them, i pre ordered on the 14th of september it sounds like people who preordered late will have to wait lol I ordered mine from there on the 17th of September.. Still postman hasn't been :/ Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 ......and they played their part in getting it to you on release day. After that, their part in it is over Link to post Share on other sites More sharing options...
lutontown1991 Posted October 30, 2009 Share Posted October 30, 2009 The people saying its not Zavvi's fault, when I specifically email them asking them will it arrive release day and they promise so, are wrong. I did a bit of editing for you Link to post Share on other sites More sharing options...
Wakers Posted October 30, 2009 Share Posted October 30, 2009 The only mistake they made was promising that it would be delivered on a certain date with the postal strikes. The slow delivery is not their fault. If you want a game to be delivered on release date, then you have to use a service that guarantees release date delivery through first class/recorded delivery. Common sense. Link to post Share on other sites More sharing options...
brod104 Posted October 30, 2009 Share Posted October 30, 2009 I'm currently annoyed with Parcel Force. According to their tracking service, my copy was delivered yesterday morning at 10:18. Problem is, I was in at that time and there was no delivery as far as I know. Link to post Share on other sites More sharing options...
Wakers Posted October 30, 2009 Share Posted October 30, 2009 No surprise to hear stories of parcel force being crap. Horrible company. Now that we're getting into the afternoon, has anyone had a second round of post delivered? Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 I'm currently annoyed with Parcel Force. According to their tracking service, my copy was delivered yesterday morning at 10:18. Problem is, I was in at that time and there was no delivery as far as I know. Check their website if there is a tracking service You may find a name on there that will be one of your neighbours Once took me ages to figure out that Citylink had delivered to someone opposite me, but left no note or email Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 Wakers, I don't even know if I've had one round of post Woke up at 10.45 and haven't heard anything at all. May not have any post whatsoever, never mind the game Link to post Share on other sites More sharing options...
Magic7 Posted October 30, 2009 Share Posted October 30, 2009 I was hoping for a second round of post (possibly to clear the back log) I don't know if this is stupidly optimistic Link to post Share on other sites More sharing options...
TheInvisibleMan Posted October 30, 2009 Share Posted October 30, 2009 Wakers, I don't even know if I've had one round of postWoke up at 10.45 and haven't heard anything at all. May not have any post whatsoever, never mind the game Me too mate. I looked down my street and the postman was across the street from mine (other side of a junction) and I just haven't seen him since then, we've had no post. I don't know if he's coming in the next hour or he's not doing our street or he came earlier and we didn't have any. I just want to go out and by another copy but I don't think my mum and Dad will do it Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 Yeah, I'm not that desperate to have the game. Sure it would be nice since I've got the day off uni, but I'm not bothered enough to go and buy a second copy. I'm sure I'll have it soon enough and in a few months time, the wait won't matter at all cos I'll have saved about £10 Link to post Share on other sites More sharing options...
brod104 Posted October 30, 2009 Share Posted October 30, 2009 Check their website if there is a tracking serviceYou may find a name on there that will be one of your neighbours Once took me ages to figure out that Citylink had delivered to someone opposite me, but left no note or email I already have done. That's how I know it was supposedly delivered at 10:18. I've also phoned Parcel Force, and apparently GAME (who I ordered from) marked it as 'no signature required'. And, wouldn't you know it, the driver who 'delivered' it is on holiday today (probably on his copy of FM...). So now I'm probably not going to find out what happened to it until Monday, never mind get it. Plans for the weekend down the drain then... (I'm considering sticking a note through all the other postboxes for the other flats in the block I live in, just in case it was put in the wrong box.) Link to post Share on other sites More sharing options...
Wakers Posted October 30, 2009 Share Posted October 30, 2009 Yea there's no rush for me to have it today either. I didn't get the 17.95 deal because I wanted to see what the demo was like before I ordered it. Still I got it for £23 which isn't bad at all - much better than going down to a store and paying nearer £30. Link to post Share on other sites More sharing options...
nottmlad69 Posted October 30, 2009 Share Posted October 30, 2009 woke up this morning all excited hoping to find my copy had been posted throught but nope don't know if its the postal problems or what but wish i went and brought the game today its killing me knowing i could just go get it . Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 @ brod: ouch! Not really got any advice to that one, I'm afraid. Also, I completely misread your post; hence why I said check the tracker Zavvi moaners should take notice; it's not all bad for them Link to post Share on other sites More sharing options...
kee1234 Posted October 30, 2009 Share Posted October 30, 2009 i've had no post at all,nobody on this street has, i'll go and by it at game and sell the other one on ebay i think Link to post Share on other sites More sharing options...
nottmlad69 Posted October 30, 2009 Share Posted October 30, 2009 anyone else got theres from Amazon and got the game today ? Got the email throught yesterday at 3pm saying it has been dispatched through DHL Link to post Share on other sites More sharing options...
tottenhamfmo7 Posted October 30, 2009 Share Posted October 30, 2009 anyone else got theres from Amazon and got the game today ? Got the email throught yesterday at 3pm saying it has been dispatched through DHL I ordered from Amazon, it got sent via CityLink yesterday, not received yet. Link to post Share on other sites More sharing options...
Chris21 Posted October 30, 2009 Share Posted October 30, 2009 anyone else got theres from Amazon and got the game today ? Got the email throught yesterday at 3pm saying it has been dispatched through DHL Exactly the same as you mate apart from mine was 4pm. Hopefully get it this afternoon at some point. Link to post Share on other sites More sharing options...
nottmlad69 Posted October 30, 2009 Share Posted October 30, 2009 yeah i want to go out this afternoon but aint got a clue if its going to turn up while i'm out....... Link to post Share on other sites More sharing options...
50_kwache Posted October 30, 2009 Share Posted October 30, 2009 Not sure why i've been checking this thread all morning, like it can affect whether my game has arrived today or not. Perhaps I'm hoping my next door neighbour will come on the forum and tell me that he has seen the postman dropping a package from Zavvi through my letterbox. Its a bit of a long shot though. If it doesn't arrive I will have to make do with playing on Xwing: Collectors Edition which I reinstalled yesterday. Bit of a classic, and will occupy me until the wife comes home and nags me for not doing the washing up etc. Link to post Share on other sites More sharing options...
Tal_Hides Posted October 30, 2009 Share Posted October 30, 2009 I don't see why so many people are slating Zavvi. You're getting the game £12 - £17 cheaper than on the high street, you're not paying for delivery, and yet somehow it's not good enough that you might have to wait an extra day or two for it to arrive. By the sound of things, lots of people have ordered the same game from Zavvi, which means they have to get on with packing a lot of items, get them shipped over from Jersey, then distributed to your local sorting office. These things take time, couple in the fact that the Postal Workers are busy striking and you can expect a few days delay in some cases. If Zavvi only receive their stock on Tuesday and ship it out on Wednesday, they've done everything they can to get your came to you as soon as is reasonably possible. Link to post Share on other sites More sharing options...
walsh Posted October 30, 2009 Share Posted October 30, 2009 I'm still waiting for my amazon package as well, from citylink it was apparently loaded onto the van for delivery this morning at 6.40 and I'm getting a bit twitchy now, wanted to play as much as I could before work tomorrow. Mind you, as long as it arrives some time today I'll be content. Link to post Share on other sites More sharing options...
Parso316 Posted October 30, 2009 Share Posted October 30, 2009 Ordered from Zavvi 14th October - dispatched 28th not arrived, im going to tesco on lunch sure they will have it. Link to post Share on other sites More sharing options...
Tal_Hides Posted October 30, 2009 Share Posted October 30, 2009 Anyone who has received their order from Zavvi, have you passed the barcode number on to Miles? I'm curious as to where they've come from now! Link to post Share on other sites More sharing options...
SJ234 Posted October 30, 2009 Share Posted October 30, 2009 Nothing today, so hoping for tomorrow. Link to post Share on other sites More sharing options...
alexw Posted October 30, 2009 Share Posted October 30, 2009 SJ234; we'll be lucky to get anything tomorrow Best chance is on Monday and even then, I'm not particularly hopeful Link to post Share on other sites More sharing options...
Tal_Hides Posted October 30, 2009 Share Posted October 30, 2009 Nothing today, so hoping for tomorrow. Wouldn't be too hopeful, tomorrow is your local postman's day off... sorry I mean legitimate strike action over being asked to do their job... sorry I mean being given unfair working conditions, pay, and performance targets. Doubtful that you'll get any delivery tomorrow. Link to post Share on other sites More sharing options...
SJ234 Posted October 30, 2009 Share Posted October 30, 2009 Wouldn't be too hopeful, tomorrow is your local postman's day off... sorry I mean legitimate strike action over being asked to do their job... sorry I mean being given unfair working conditions, pay, and performance targets. Doubtful that you'll get any delivery tomorrow. The strike hasn't affected us so i am not sure. But i am trying to be positive Link to post Share on other sites More sharing options...
brandyalex Posted October 30, 2009 Share Posted October 30, 2009 i got my order from zavvi this morning Link to post Share on other sites More sharing options...
Tal_Hides Posted October 30, 2009 Share Posted October 30, 2009 The strike hasn't affected us so i am not sure. But i am trying to be positive Where are you based? The main reason the strike wont seem to have affected you is because post is still being delivered up until Saturday, it's other areas such as sorting offices that were on strike yesterday, so some items will have been held up for a day or two depending on how much backlog builds up, then on Saturday most people wont receive anything at all, not even those annoying bills or credit card application forms that always seem to be the only things to come when you're sat waiting for something exciting. Link to post Share on other sites More sharing options...
Wasma Posted October 30, 2009 Share Posted October 30, 2009 I ordered from Amazon, it got sent via CityLink yesterday, not received yet. same here was sent out for delivery at 7:17am Link to post Share on other sites More sharing options...
walsh Posted October 30, 2009 Share Posted October 30, 2009 just been delivered from amazon by citylink Link to post Share on other sites More sharing options...
Smoggie Posted October 30, 2009 Share Posted October 30, 2009 Well like the rest of people who pre-ordered it from Zavvi, still don't have the game either, postman's been and did get a letter from the bank but no game, got an email on Wednesday night saying that it had been shipped, money was took out of my account yesterday (though how they've taken payment from a cancelled debit card, god knows) but no game today. Nice to see a little message in the email you get in the dispatched email saying "Here at Zavvi we are committed to getting products to you as quickly as possible. Over the period of the Royal Mail strikes we will be sending items out early where possible, to ensure you receive your orders as soon as possible.". If Zavvi are that committed then a different company should been used. I know I'm having a go and yes it was cheaper and free delivery, but they knew that strikes where a possibility, so why didn’t they have a back up plan to get the game to their customers instead of potentially losing customers? Anyone who has received their order from Zavvi, have you passed the barcode number on to Miles? I'm curious as to where they've come from now! Please explain more, as I'm interested in what you mean. Link to post Share on other sites More sharing options...
nottmlad69 Posted October 30, 2009 Share Posted October 30, 2009 says on my Amazon account to expect delivery for Monday so guess i'll just carry on with the demo over the weekend still disapointed i'm like a kid what everything asap. Link to post Share on other sites More sharing options...
Winto Posted October 30, 2009 Share Posted October 30, 2009 Well like the rest of people who pre-ordered it from Zavvi, still don't have the game either, postman's been and did get a letter from the bank but no game, got an email on Wednesday night saying that it had been shipped, money was took out of my account yesterday (though how they've taken payment from a cancelled debit card, god knows) but no game today.Nice to see a little message in the email you get in the dispatched email saying "Here at Zavvi we are committed to getting products to you as quickly as possible. Over the period of the Royal Mail strikes we will be sending items out early where possible, to ensure you receive your orders as soon as possible.". If Zavvi are that committed then a different company should been used. I know I'm having a go and yes it was cheaper and free delivery, but they knew that strikes where a possibility, so why didn’t they have a back up plan to get the game to their customers instead of potentially losing customers? Please explain more, as I'm interested in what you mean. think miles wanted to know where their stock was coming from as it wasnt on his list. also would explain why it was so cheap Link to post Share on other sites More sharing options...
Magic7 Posted October 30, 2009 Share Posted October 30, 2009 "they have to get on with packing a lot of items, get them shipped over from Jersey, then distributed to your local sorting office" I don't feel Zavvi customers should feel for them as they have to pack items as that is what all suppliers do as it's their job. But I do agree that for the price that people are paying, added to the current situation with postage a few extra days aren't really going to hurt. Link to post Share on other sites More sharing options...
data6930 Posted October 30, 2009 Share Posted October 30, 2009 Well Zavvi have let me down to, despatched wednesday and noithing arrived today, not good enough Zavvi and i suspect next year you won't be getting as much business. Post office strike or not it should have arrived by today! Link to post Share on other sites More sharing options...
walsh Posted October 30, 2009 Share Posted October 30, 2009 Well Zavvi have let me down to, despatched wednesday and noithing arrived today, not good enough Zavvi and i suspect next year you won't be getting as much business. Post office strike or not it should have arrived by today! How can you say "post office strike or not" when that clearly DOES and WOULD affect deliveries? Link to post Share on other sites More sharing options...
rusty_u Posted October 30, 2009 Share Posted October 30, 2009 I know I'm having a go and yes it was cheaper and free delivery, but they knew that strikes where a possibility, so why didn’t they have a back up plan to get the game to their customers instead of potentially losing customers? Apparently they got stock of the game on the 27th, what more can they do? Link to post Share on other sites More sharing options...
Tal_Hides Posted October 30, 2009 Share Posted October 30, 2009 I don't feel Zavvi customers should feel for them as they have to pack items as that is what all suppliers do as it's their job. But I do agree that for the price that people are paying, added to the current situation with postage a few extra days aren't really going to hurt. It's nothing to do with feeling sympathy towards them. There's a big difference between being sympathetic and being unreasonable. Yes, it's their job as a supplier, but if they only receive their stock on a Tuesday, and then have to unpack them, sort them, pack them up and ship them out, it's not too unreasonable that they only go out on Wednesday. As we all know, the sorting offices were on strike on Wednesday, so it would then only get out to the posties sometime on Thursday, which means the earliest they can possibly deliver is Friday, assuming that there isn't too much of a backlog or the item doesn't go missing in a Royal Mail sorting office. Had there been no strike action, I doubt we'd have had any problems with receiving our order on time. Unfortunately for us, there was a strike, but at £18 an item you can't really expect Zavvi to pay for a courier for each one. Up until Tuesday everyone was hopeful that the strike could be averted, so there wasn't really time to offer up any contingency plans such as allowing customers to pay for delivery. Link to post Share on other sites More sharing options...
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