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Football Manager 2009 patch download details (was authentication and update)

Miles Jacobson

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DRFC1879

DRFC1879

Posted
Posted

Solution to a common error!

If you're seeing the following message: "The application failed to initialize (sic) properly (0xc0150002). Click on OK to terminate the application."

Try installing the latest .NET Framework form the Microsoft downloads ste. it took an hour or so to download via my dial-up connection but it fixed the bug I had with Uniloc and I've managed to get my game up & runnin, saved, exited and back into it again with no problems. If only I could've done that at some point yesterday during my day off! Watch out Premiership, here come the Rovers!!

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tigerhgrrrrrr

tigerhgrrrrrr

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Posted
Ok so I have walked into a retail outlet & purchased a game for £30 of my hard earned cash, I checked the minimum specifications on the box and read the blurb, NOWHERE did it say an Internet Connection is required for play, NOWHERE, furthermore this "phone activation" people keep talking about, I cannot see a mention of it in the manual, whoever has found it I would like to know how, not that it matters as from reports on here is goes to a battery replacement company in another country, an international call!

If the later is correct, and I cant say as I cant find the number then this is the massive, elementary mistake! Either way I think trading standard would be very interested to hear about a product you require internet connection to use which doesn't notify you on the box, ok so you can phone a mysterious phone number IF you know it exists, but don't expect the software to tell you this.

Furthermore you update the activation "SERVER" (Not even Servers, but server!) and this pulls the phone activation down too, just how stupid are you guys? Surely one of these is the fallback method, they should be seperate, if one needs updating the other should be working until this is complete!

So to sum up I have brought (sorry, been miss-sold) some computer software at an over inflated price to get home to find out I HAVE TO HAVE INTERNET to play one way or another, because lets face it even if you do want to use the phone to activate you seemingly have to find out the number you need to phone off the internet as it is not in the packaging, so you phone up the activation number which unless you are lucky is an international call to find out it cuts you off half-way through the process, so you re-try & re-try, eventually you give up & go down to the library to pay to use an internet connection to find out what the hell is going on!

You are by now a further £5 down at least (and this is not including your travel money to library or net cafe), you still cant play the game have no constructive answers from the support team.

So for the sack of argument lets consider a couple of scenario's.

1. A University student purchases this game tonight on the way home, gets back to learn he requires an internet connection to activate, having been unable to find the activation number he goes down to Uni to use a computer and locates the number required, at which point he phones it using his PAYG Phone, failing a number of times he is now out of credit, only he can't buy more as he just spent his money of a game. What does this Gentleman do SI?

2. Times being tight (credit crunch n all) a customer gets his last £35 notes out of his pocket to pay £5 to get to town & £30 to purchase a game gets there and realises both Call of Duty 5 and FM09 came out and he wants them both, realising he cant get both goes for the one which is most likely to be money well spent and a place to waste some hours away, only he now experiences the same troubles! What is this person supposed to do SI?

A. DO NOT TRY TO ACTIVATE, and I quote...

"bcooper (14-11-2008, 14:17) #936

Please hold off trying to activate while the uniloc server updates. At the moment, as most of you unfortunately know, it's unlikely to work. Holding off will help the speed of the update and reduce the number of fails you are getting

Thanks

ben"

So this is now our problem and we are expected not to try to activate but to wait until we have notification that it is working, I guess you will notify us using the Forum again SI, great if you have Internet, or maybe for those who don't you would like us to visit www.SIGAMES.com using the Internet connection we just established doesn't exist!

This is the advise we get from the software YOU SOLD US SI!

Where is my refund or a copy of Call of Duty 5, I TOOK A DAY OF WORK FOR A REASON, and I tell you something for nothing it was not to sit hear spanking the monkey!

Excellent post. On a lighter note i took the day off work and did eventually get to play the thing after approx 2 hours, patching included - and I know I was one of the lucky ones. At one point for light relief I did "spank the monkey" and I can tell you it was the least w@nk part of the morning for me! In fact as a piece of constructive advice, being told not to log on because the poor serverwervery is unwell (ah didums!) would have been less useful that being told to "go self pleasure myself"

I keep imagining every time the bloody annoying (in retrospect) advert for FM appears on telly that the guy in the suit is actually frantically trying to establish an internet connection & type illedgible misprinted codes into a warped DRM puzzle game.

"Why do you put yourself through this?" the man from the press asks.

"Its what I do" comes his reply.

Bad show all round SI , ... except for the game - those still not playing take note - when you eventually do it is surprisingly the best FM yet.

Keep the faith but do not let those responsible for this fiasco go unpunished.

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ratbag69

ratbag69

Posted
Posted

Downloaded fine. However after first friendly it kept freezing.

So I downloaded patch via torrent (3 hours). Opened up via 'open containing folder' and it asked me to download. The downloading (said there were 171 items to download) took 5 seconds!

So I assumed it has done it as on main screen it says football manager 9.1

However its still freezing! and only way I can come out of it is ctrl/alt/delete and task manager!!!!

HELP

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numberone

numberone

Posted
Posted

:mad::mad:

THIS HAS TO BE THE WORST FOOTBALL MANAGER START EVER, SITES DOWN,AUTHENTICATION SITES DOWN,ITS **** WE TAKE YOUR MONEY SORRY THE REST IS UP TO YOU.......NO BLOODY GOOD NOT GOOD AT ALL. 0.0.0.O.O.O.I.I.I.L.L.L WHAT THE HELL IS ALL THAT ABOUT PEOPLE ON THE NET FOR HOURS TRYING TO GET THE THING UP AND RUNNING. SORRY GUYS BUT YOU ALL GOT THIS SO WRONG IT IS HARD TO PUT INTO WORDS WHAT I AM BLOODY FEELING RIGHT NOW. ONCE THE GAME WAS UP AND RUNNING A GAME YOU HAVE JUST PAID FOR YOU THEN HAVE TO GO BACK ONTO THE NET AND DOWNLOAD A PATCH TO GET RID OF THE BUGS FROM THE DEMO...WHAT...WHAT..THIS SHOULD HAVE BEEN DONE....WOULD YOU BUY A TABLE WITH ONE LEG AND THEN HAVE TO GO AND BUY THREE MORE ELSE WHERE NO. THIS WAS CRAP REAL CRAP WHAT A WAY TO TREAT PEOPLE WHO HAVE BEEN BUYING THE GAME SINCE 1992. VERY UNCOOL

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tigerhgrrrrrr

tigerhgrrrrrr

Posted
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Hi,

I appreciate that it is frustrating when things like this happen but please refrain from profanities and personal attacks in this thread as it does not help the situation.

Unfortuantely there was no way for us to have forseen this problem and rest assured we are working incredibly to get this fixed asap and I will update you as soon as I know.

We want you guys to play the game and can understand how frustrating this can be!The servers are having extensive work done and is currently effecting authentication.

I will post back as soon as I hear, in the mean time please check this thread for possible steps: http://community.sigames.com/showthread.php?t=61131

Thanks

Sarah

With respect, someone in your organisation is or should be responsibe "to have forseen this problem". I suspect SI had little / no involvement in the decission process leading to this debacle. I was angry before I got the thing sorted earlier but I'll wager no one is more annoyed than the Collyer Brothers. Maybe next year your product should be released through:

A/ Microsoft

B/ xxxx porn4u

C/ The Chuckle Brothers

All of which (maybe with the exception of Microsoft) would have done a better job.

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boon_88

boon_88

Posted
Posted

My code doesnt have any 'o's but it has seven '1's or 'i's which as we all know are basically impossible to distinguish....

i get that this isnt sega/SIs mistake but what is annoying me is that when i enter what i think the code is into the mistake checker thing it just keeps telling me that it is 'unable to find my code', regardless of whether i change all of them to '1s' or 'i's or have a mix of both....

PLEASE HELP!!!

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calNUFC

calNUFC

Posted
Posted

im told that there was an error with the installation and to check the install log. when i do the message

"Custom Action: com.sigames.InstallAnywhere.WindowsGameExplorer

Status: ERROR

Additional Notes: ERROR - class com.sigames.InstallAnywhere.WindowsGameExplorer NonfatalInstallException RegisterWithGameExplorer() failed: Failed to add game to Game Explorer"

then when i try to activate the game i get error -51. i have tried everything on the threads to no avail. i cant even find where the certificate file is.

any help activating my game would be appreciated.

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Philouke

Philouke

Posted
Posted
Me thinks Saturday overtime may not have been a bad idea under the circumstances

+1, so unprofessional :rolleyes:

For me all these problems are an encouragement to installing a hacked version of the game ( more easy ! ). Sorry, I buy FM every year bcz I love it but this year they're going to far :(

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nige66

nige66

Posted
Posted

absolute joke. think this will be the last fm I buy.

no matter what you say si you should have seen this coming, it's highly unproffessional.

looks like i'll need to play a cracked version and get my money back as after 2 days of trying i'm finally giving up with it. I'll put money the cracked version will load, and that just shows how poor form this has been from si and everyone involved

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JLlo

JLlo

Posted
Posted
Me thinks Saturday overtime may not have been a bad idea under the circumstances

Damn right, it is simply not good enough that they just say all Mac users will have to wait til Monday to play the game because they didn't get the patch signed off in time. If you release a product and there are problems with it and it is still on the shelf, you work and work until you have fixed those problems.

As tiger stated, a bit of overtime on Saturday would have been a good idea to get the patch signed off. It's like I mentioned in an earlier post it feels like I've gone into a fancy restaurant and ordered their biggest, juiciest steak only for the waiter to come out of the kitchen and say "I'm sorry sir, but you will have to wait until Monday to eat your steak as our chef has gone home for a pot noodle and a w^nk!"

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Douglos

Douglos

Posted
Posted

Im at university and so when im living away from home I work and play over my laptop but this weekend im home and have bought the new FM only to have this stupid code problem,

Ive uninstalled the game and reinstalled via the other options and have downloaded steam and signed up but i still get the same dam unable to connect problem,

Ive tried the phone activation method as well only to get onto the 3rd response key for it to tell me that the first key I entered was wrong,

Just tried installing the game on my home pc for it to work fine but still no luck with it on my laptop even though the product key is right,

This whole things a joke, id like to think someone with some power to help me will message me with a solution but after the last 24 hrs I cant see this happening, will play the game tonight over my PC and if i have no success by Monday ill return the game

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malc1967

malc1967

Posted
Posted
I tried for 18hours yesterday to get on and again this morning before work and now am back from work still the same, SoftAnchor saying 'unable to connect to the internet' I really need help with this now, it's really frustrating me to see folk who have been trying less time than me get on and be playing the game yet am still sitting here.

go to steam and it will down load for you it took me 3 hrs to down load this game ,good luck great game

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justmarksy

justmarksy

Posted
Posted
Hi guys. Cheers for eventually get it fixed, I admit I was raging yesterday after 7 straight hours of refreshing pages etc but I know you were trying. I phoned this morning but after the 3rd activation number it said my authentication number was invalid, however I tried the same number on my PC (which is below min spec) and it worked fine authenticating over the internet. I dont have the internet on my laptop though. Could you tell me why its not working when I phone?

The same thing has happened to me repeatedly. I really dont see the point in offering this as a way of entering the code if it is impossible to work. Surely it was tested? I also find it embarrassing that they are picking and choosing what posts they are replying to. I wonder how many customers are now going to use rival games for their managerial needs?

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