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Activation code issues? - please read


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Key Code HELP Link

Those of you experiencing trouble deciphering the 0 and O’s or the 1 and I's in your unlock code, please enter the code as you understand it into the above URL.

You will then be presented with the correct key, which you can copy and paste into the activation screen.

Please accept our utmost apologies on this issue.

ANYBODY EXPERIENCING ERROR -51 or -52 PLEASE DO THE FOLLOWING:

Persons experiencing an Error [-51] or [-52] when trying to activate their copy of the game should follow the instructions below.

The error messages relate to a failure to create a licence [-51] and failure to read from a licence [-52]. Therefore, the problem lies with the file system access and is not contributable to firewall programs. Anti-virus programs may be a contributing factor, this is still under investigation - we would ask that you follow the process below 'with' anti-virus on and if you are still failing to activate, please reboot and turn off antivirus.

1) On receiving the error, please uninstall the game

2) Please navigate to the following directory:

XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate

Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate

3)Please ensure that it is the \certificate directory you are located in

4) Delete all content

5) Reboot the machine

6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/

7) You should now be activated

If you are unable to activate, please try the following:

A)**VISTA USERS ONLY** Re-run the process above, when at Step (6) - try running the installer under Adminstrator privileges (you need to locate the Setup.exe file, right click and 'Run as Administrator)

B) ALL USERS - Re-run the process, but before Step (1) , please disable your Anti-virus software

If you are still receiving errors, please post them in this thread and we will fix on a first come first served basis.

Please accept our utmost apologies for any inconvenience caused during this period - our aim is to get you playing as quickly as possible.

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