SamuraiHex Posted December 1, 2020 Share Posted December 1, 2020 Title basically sums it up but I'll try and explain some more... The Title Screen, Main Menu & New Career Game Menu get slower the more editor data files you install. I like to install a league update for each nation in FIFA. Just so I have more choice on playable leagues in my Journeyman saves. After finding some leagues I can download on FM Scout plus from this site as well, I had about 200 files of different leagues. Opening up the game I noticed the game was a bit slow but when clicking Start New Career Game, it got significantly worse. I think it's cause it's trying to load all of them in the background but for some reason FM21 isn't handling the loading of them as well as previous years games. And I know it's the game as I upgraded my pc in Feb of this year and my worse pc could easily load about 400 and then I could choose which nations to pick. I tried deleting a few of the nations and got it to about 80 and it got better but it's still too slow to play. I haven't tried actually going into a game cause I'm that stuck with the loading so I'm not sure if it's worse in-game or not. Hopefully this added information helps. Thanks. 5 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 2, 2020 Share Posted December 2, 2020 (edited) This is exactly what is happening to me aswell. I posted something up a few days ago, and their response was this: Hey @rbirdy17 sorry you're running into technical issues The game overall should not be taking 5-10 minutes to process if your system meets the minimum requirements. I think you have a technical issue we should investigate. We have heard of this happening though, can you please take a look at the following troubleshooting link?https://support.sega.co.uk/hc/en-gb/articles/360005532177-The-game-appears-slow-when-I-m-clicking-between-screens#text Basically the step I think most likely to help you is deleting your cache + preferences folders - full steps are in the link above. If you still find you're having issues even after following the info there, you can contact our support team directly for some one-on-one support who will see it through to resolution - https://fm21.info/support-ticket None of these options helped. I am like you, my PC is a top PC that can run FM with ease aswell as other heavy games. I enjoy adding more leagues aswell before I start my save, and this is just making it almost unplayable. Mine even takes its sweet time at the LOADING screen when you run the game up. I hope they fix this Edited December 2, 2020 by rbirdy17 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 3, 2020 Share Posted December 3, 2020 Seems like they are ignoring it. New update out today, and still not addressed....... Link to post Share on other sites More sharing options...
SamuraiHex Posted December 3, 2020 Author Share Posted December 3, 2020 17 hours ago, rbirdy17 said: Seems like they are ignoring it. New update out today, and still not addressed....... I sent a report ticket on Sega's customer support. They said it's a known issue and they are working hard on a fix. Guess we can only wait and hope it doesn't take that long. 2 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 3, 2020 Share Posted December 3, 2020 4 hours ago, SamuraiHex said: I sent a report ticket on Sega's customer support. They said it's a known issue and they are working hard on a fix. Guess we can only wait and hope it doesn't take that long. Nice, well that is good they are fixing it, and is a known issue! Link to post Share on other sites More sharing options...
rbirdy17 Posted December 8, 2020 Share Posted December 8, 2020 SI still thinking it is my PC.....https://gyazo.com/7a62c5bf15b5443a242f06ae5dcdd90c Link to post Share on other sites More sharing options...
rbirdy17 Posted December 8, 2020 Share Posted December 8, 2020 (edited) SI still think I am stupid and dont know my own PChttps://gyazo.com/3cb33131cfc8de4971012e0c6370a7aa Edited December 8, 2020 by rbirdy17 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 11, 2020 Share Posted December 11, 2020 (edited) Here is the latest now mate..... How utterly pathetic honestlyhttps://gyazo.com/8b285531e32947f558229e62d955c4e3 Edited December 11, 2020 by rbirdy17 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 18, 2020 Share Posted December 18, 2020 And the new update released today.......... still slow as **** ..... How bloody pathetic SI and Sega Link to post Share on other sites More sharing options...
scfcliam14 Posted December 18, 2020 Share Posted December 18, 2020 Having the same problem. Very frustrating Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted December 18, 2020 SI Staff Share Posted December 18, 2020 Hey guys sorry you're experiencing this - concerning it's still the case after last night's update So we are going to investigate this from an FM point of view rather than your personal machines etc. Can someone affected please give me a savegame to test with? Thanks. We will investigate this internally. My apologies that it is happeninghttps://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support Link to post Share on other sites More sharing options...
ChallengingNoob Posted December 18, 2020 Share Posted December 18, 2020 I uploaded a file called TestGame.fm in ownCloud, the saved game has a bunch of custom leagues. Don't know if I did it right though. And just to point it out again, the problem exists when a lot of .fmf files are stored in the editor data folder. And it happens BEFORE loading any saved game. That is, in the first loading screen, the main menu, the new game menu and of course while playing the game itself. Hope it can help. 3 Link to post Share on other sites More sharing options...
rbirdy17 Posted December 18, 2020 Share Posted December 18, 2020 (edited) 6 hours ago, Tony Garvey said: Hey guys sorry you're experiencing this - concerning it's still the case after last night's update So we are going to investigate this from an FM point of view rather than your personal machines etc. Can someone affected please give me a savegame to test with? Thanks. We will investigate this internally. My apologies that it is happeninghttps://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support I have sent a ticket in to sega and spoke to them, and they basically told me it was my own PC that was the issue...... and than sent me back to you guys. I am not sure how to upload a savefile when the issue happens BEFORE loading up a saved game, starting a new save and even in the menus like ticking leagues and adding them. Even the response time from ticking the boxes take forever. i just uploaded a file called " Tahiti ; Maccabi Paris.fm " I also recommend starting up a save yourselves, with 150+ leagues added in the editor data folder. Timo on FMSCOUT is a good start Edited December 18, 2020 by rbirdy17 3 Link to post Share on other sites More sharing options...
MoroccanStyle Posted December 20, 2020 Share Posted December 20, 2020 I have the same problem. The game takes 30 minutes to load. Please fix this bug. Link to post Share on other sites More sharing options...
deivis10 Posted December 20, 2020 Share Posted December 20, 2020 The game crashes for me by putting the files created, in previous editions I put even more files and the load was fast. Link to post Share on other sites More sharing options...
SI Staff Popular Post Tony Garvey Posted December 21, 2020 SI Staff Popular Post Share Posted December 21, 2020 Thanks guys, I tried this myself with Timo's Europe pack and it took me over 20 minutes to even get into the game - I can see what you mean Logged, this is with us to review now, appreciate your patience while we investigate & sorry for the issue occurring. 11 Link to post Share on other sites More sharing options...
omarsorto6 Posted December 21, 2020 Share Posted December 21, 2020 Thank you ! 1 Link to post Share on other sites More sharing options...
Marrant_LaPeine Posted December 28, 2020 Share Posted December 28, 2020 (edited) I have the same problem, and yet I have a good computer (Intel core i7-9750@2.6GhZ, 16gb ram, Nvidia RTX 2060, drivers ok). Problem that I had not had last year under FM20. I notice during my tests that the latency / freeze time decreases when I put less files. I think this is from the game as it didn't happen last year and it does with all files regardless of the content creator. Please solve it as soon as possible, I cannot launch my career as I want, in the meantime I stay on the fm20 Edited December 28, 2020 by Marrant_LaPeine Link to post Share on other sites More sharing options...
Pitches Posted December 31, 2020 Share Posted December 31, 2020 Same issue here, never had this problem with FM20. Fingers crossed it gets fixed soon! Link to post Share on other sites More sharing options...
deivis10 Posted January 5, 2021 Share Posted January 5, 2021 When will there be a solution? Link to post Share on other sites More sharing options...
mrsmiis Posted January 5, 2021 Share Posted January 5, 2021 Very glad to see this is a known and common issue, glad a fix is being worked on Link to post Share on other sites More sharing options...
rbirdy17 Posted January 8, 2021 Share Posted January 8, 2021 New update, no fix...... Link to post Share on other sites More sharing options...
Marrant_LaPeine Posted January 8, 2021 Share Posted January 8, 2021 Any news ? Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted January 8, 2021 SI Staff Share Posted January 8, 2021 Hey guys - Sorry, this wasn't scheduled for last night's update, there were some performance tweaks baked in but this issue itself is still open We are working on it, my apologies, we know it's still an issue 4 Link to post Share on other sites More sharing options...
Xavier Lukhas Posted January 14, 2021 Share Posted January 14, 2021 I did notice the same thing, but I posted about it in another (wrong?) thread. Link to post Share on other sites More sharing options...
rbirdy17 Posted January 14, 2021 Share Posted January 14, 2021 55 minutes ago, Xavier Lukhas said: I did notice the same thing, but I posted about it in another (wrong?) thread. They are taking their sweet sweet time....... Link to post Share on other sites More sharing options...
Nevixbj Posted January 14, 2021 Share Posted January 14, 2021 They are taking so long time, its a feature that doesnt leave me make my save as i want. The game came out 4 months ago... Link to post Share on other sites More sharing options...
rbirdy17 Posted January 14, 2021 Share Posted January 14, 2021 2 hours ago, Nevixbj said: They are taking so long time, its a feature that doesnt leave me make my save as i want. The game came out 4 months ago... Welcome to FM and SI, releasing a bugged game.... 1 Link to post Share on other sites More sharing options...
Nevixbj Posted January 17, 2021 Share Posted January 17, 2021 On 14/01/2021 at 18:58, rbirdy17 said: Welcome to FM and SI, releasing a bugged game.... I had been buying FM since 2015 and never happened this to me Link to post Share on other sites More sharing options...
rbirdy17 Posted January 19, 2021 Share Posted January 19, 2021 On 17/01/2021 at 13:10, Nevixbj said: I had been buying FM since 2015 and never happened this to me This hasn't happened to me either, but I am talking about the game being buggy and them taking there sweet time to fix it all... What ever happened to game testers Link to post Share on other sites More sharing options...
Nevixbj Posted January 19, 2021 Share Posted January 19, 2021 11 hours ago, rbirdy17 said: This hasn't happened to me either, but I am talking about the game being buggy and them taking there sweet time to fix it all... What ever happened to game testers Its not their fault, game tester just report errors and,if its true what they writed here, they already did it Link to post Share on other sites More sharing options...
SI Staff Popular Post Tony Garvey Posted January 19, 2021 SI Staff Popular Post Share Posted January 19, 2021 Hey, I logged this one - I'm keeping an eye on it internally. I know it's taking a while and for that I'm sorry (it's not always straightforward, this kind of issue), I can say I've done a bit of internal testing for this and it really is getting there. Way faster than when I first tested this with a custom league. And we're not done with FM21 yet. This isn't forgotten about. I'll come back when there's more news 8 Link to post Share on other sites More sharing options...
jose_1983_sitges Posted January 29, 2021 Share Posted January 29, 2021 Hello Tony, news? Thanks for you work! En 19/1/2021 a las 17:13, Tony Garvey dijo: Hey, I logged this one - I'm keeping an eye on it internally. I know it's taking a while and for that I'm sorry (it's not always straightforward, this kind of issue), I can say I've done a bit of internal testing for this and it really is getting there. Way faster than when I first tested this with a custom league. And we're not done with FM21 yet. This isn't forgotten about. I'll come back when there's more news Link to post Share on other sites More sharing options...
Nevixbj Posted February 1, 2021 Share Posted February 1, 2021 Hey, any news? Link to post Share on other sites More sharing options...
BubbaBubbaBubba Posted February 13, 2021 Share Posted February 13, 2021 Ruins the game for me cos I wanna do a worldwide journey man Surprised it hasn't been fixed yet been 4 months since game got released Hopefully it will be fixed soon 5 Link to post Share on other sites More sharing options...
Lijme Posted February 18, 2021 Share Posted February 18, 2021 Do we have any timeframe on when this is likely to be fixed by? Ive been monitoring this thread for 2 months and still nothing. 4 Link to post Share on other sites More sharing options...
Vince75 Posted February 20, 2021 Share Posted February 20, 2021 Honestly this is shameful that after 4 months, this is still not fixed. Especially as it was working perfectly in all previous FMs. 2 Link to post Share on other sites More sharing options...
rbirdy17 Posted February 20, 2021 Share Posted February 20, 2021 33 minutes ago, Vince75 said: Honestly this is shameful that after 4 months, this is still not fixed. Especially as it was working perfectly in all previous FMs. Yup. It is typical for these guys to release a bugged game than still not have the issues resolved months after release. Why the game should be a release every other year game. This one feels more bugged than previous ones. Weak and a disgrace 1 Link to post Share on other sites More sharing options...
rbirdy17 Posted February 22, 2021 Share Posted February 22, 2021 has the new update fixed this? Link to post Share on other sites More sharing options...
Marrant_LaPeine Posted February 23, 2021 Share Posted February 23, 2021 No it doesnt seem corrected :/ I hope it's planned soon ? Link to post Share on other sites More sharing options...
jose_1983_sitges Posted February 23, 2021 Share Posted February 23, 2021 It´s incredible, pay for something bugged. 1 Link to post Share on other sites More sharing options...
MatthewFR23 Posted February 23, 2021 Share Posted February 23, 2021 (edited) Very disappointing that such a basic, fundamental thing takes so long to get sorted, especially since it hasn't been a problem in earlier FM's. Bought the game to play a journeyman, but by the looks of it that won't be possible this year and it's too late for a refund. Nice I'll be sure to wait a couple of months before I get FM22 (if I even get it), that's for sure. Edited February 23, 2021 by MatthewFR23 1 Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted February 23, 2021 SI Staff Share Posted February 23, 2021 Hey guys There was a fix for this included with the update last night So do try it - let me know. Internal testing went much faster for this. Of course if that's not the case for you guys - let me know how bad, time it, and I will follow this up internally Thanks for the patience in waiting for this update 1 Link to post Share on other sites More sharing options...
paulskln Posted February 23, 2021 Share Posted February 23, 2021 How many editor data files should i be able to reasonably use.... i always had over 100 in older games, why change things when they work fine before.... its so frustrating Link to post Share on other sites More sharing options...
BubbaBubbaBubba Posted February 23, 2021 Share Posted February 23, 2021 thanks works fine 1 Link to post Share on other sites More sharing options...
Sprintcollares Posted February 23, 2021 Share Posted February 23, 2021 6 horas atrás, Tony Garvey disse: Hey guys There was a fix for this included with the update last night So do try it - let me know. Internal testing went much faster for this. Of course if that's not the case for you guys - let me know how bad, time it, and I will follow this up internally Thanks for the patience in waiting for this update Didn´t make any significative difference here. Link to post Share on other sites More sharing options...
MatthewFR23 Posted February 24, 2021 Share Posted February 24, 2021 21 hours ago, Tony Garvey said: Hey guys There was a fix for this included with the update last night So do try it - let me know. Internal testing went much faster for this. Of course if that's not the case for you guys - let me know how bad, time it, and I will follow this up internally Thanks for the patience in waiting for this update Hi, thank you for the reply! You mentioned earlier that you tested it with the megapack from Timo, was that also used for your most recent test? And if so, how many files were used? Do you think the specs of the cpu (or other components) play a significant role, and could that be responsible for the difference experiences people have after the update (where it works fine for some, and not at all for others)? Link to post Share on other sites More sharing options...
Marrant_LaPeine Posted February 24, 2021 Share Posted February 24, 2021 (edited) No change for me, my config is : Intel core i7-9750@2.6GhZ, 16 Go RAM, Nvidia RTX 2060, pilotes ok Edited February 24, 2021 by Marrant_LaPeine Link to post Share on other sites More sharing options...
SI Staff Tony Garvey Posted February 24, 2021 SI Staff Share Posted February 24, 2021 1 hour ago, MatthewFR23 said: Hi, thank you for the reply! You mentioned earlier that you tested it with the megapack from Timo, was that also used for your most recent test? And if so, how many files were used? Do you think the specs of the cpu (or other components) play a significant role, and could that be responsible for the difference experiences people have after the update (where it works fine for some, and not at all for others)? When I used Timo's megapack (it's been the same throughout for uniformity) I used 30 custom edit files present, the actual issue was for each one there it would add about a minute of processing time to like, even great PCs. When this issue started, it took me 25 minutes+ to get into a game with those edits loaded, at which point menu lag was also present - in short a mess So we made a change that got it down to 3 minutes - not laggy - far and away a better timescale - this is what has gone out In terms of specs - in a nutshell, if your machine is fine for FM it is fine for custom data - I would factor in a bit of a delay just cause, basically, our baked in database will be faster than individual files from a folder on your machine. It would be useful to find out what amount of files & what loading times people are getting. Link to post Share on other sites More sharing options...
MatthewFR23 Posted February 24, 2021 Share Posted February 24, 2021 59 minutes ago, Tony Garvey said: When I used Timo's megapack (it's been the same throughout for uniformity) I used 30 custom edit files present, the actual issue was for each one there it would add about a minute of processing time to like, even great PCs. When this issue started, it took me 25 minutes+ to get into a game with those edits loaded, at which point menu lag was also present - in short a mess So we made a change that got it down to 3 minutes - not laggy - far and away a better timescale - this is what has gone out In terms of specs - in a nutshell, if your machine is fine for FM it is fine for custom data - I would factor in a bit of a delay just cause, basically, our baked in database will be faster than individual files from a folder on your machine. It would be useful to find out what amount of files & what loading times people are getting. Clear, thanks. Interesting to see that the specs shouldn't really make much of a difference, yet people seem to report the update hasn't changed. I'm happy to see it is really being picked up, hopefully it'll be possible to fix it for everyone. Link to post Share on other sites More sharing options...
Recommended Posts