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Tony Garvey

SI QA Staff
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117 "Keep your friends close, but your enemies closer"

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    SI Testing Team

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  1. Hey, Sorry this lapsed, we aren't scheduling any further updates for FM21 at this point. We're very aware of the extended history of this issue and I've had a couple of conversations about it as we move forward. Really sorry about how it has been for so long, and that this update isn't really much of one. But it's something we're taking on board for the future.
  2. Hi @Arganesta Is the person you're playing with in the same time zone? And do your system clocks reflect the time correctly? it's worth just checking everything mentioned in this thread: let us know how you get on please!
  3. Hey @TheDreamWolf Sorry you're getting that, do you have a save you can upload anywhere before it? Also wondering if any keyboard shortcuts help - F2 is the shortcut to go Home for example. Does that make any difference?
  4. Hey @Lazar724 Sorry you've had this issue, interesting what happened, I'd like to look into it. Just so I have this right: your friend's PC issues led to you using a USB stick to copy his My Documents\Football Manager 21 folder, completely to his new Windows install? And that's when you noticed this? Also please let me know if your friend uploads the save to the cloud. I'd just need to know the name. Thanks
  5. Cheers for the saves! Sorry about this happening in your game, I have managed to replicate and I've passed it over to our devs, to see what we can do about this happening in future Many thanks!
  6. hey @henriquesser, sorry about this issue I'll happily take a look for you, do you think you could upload that autosave you mentioned to our cloud please? That way, I can see what you're getting and log it for our developers. We have a cloud service for our saves, no file limit, just let me know what the name of it is and I'll pick it up: https://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support
  7. hey @Viceroycheers for flagging this up. Checking your save I see the issue. Do you by any chance have an earlier save?
  8. Hey guys there may also be a workaround you can try while we investigate If the host gives the save to a friend / someone else in the same game, and that friend then hosts the game instead with the same save so you can pick up where you let off, it should buy you more time and let you continue Hope this helps
  9. cheers @Tsiou_91 Yeah, this is down to a third party db - we are investigating this though, just because you use a third party DB doesn't mean this should happen. We can reproduce it ourselves with a third party DB, but never with the basic data. While we look into this, if you want to play a new game in the meantime - it would be interesting if you can get it without any custom database changes. But otherwise, thanks for flagging, we're aware of it now and the issue is logged for investigation
  10. hey @reecedh Strange issue, what does the game say when you try to save? Any chance of a screenshot of the message it gives you? Off the top of my head it might be a local issue - it can't save to the folder you have chosen for Local; that would be strange to follow you around from PC though. As for cloud saves, what platform are you on - Steam, Epic, Gamepass? Feel free to upload the save also, it would be unusual if it is the save itself but worth us checking.
  11. No problem If your issue persists then do raise a ticket as it will give us visibility over this issue! I will close this thread as Support are there if needed (anybody else with an issue please create a new thread) Cheers!
  12. hey @Schomacker Sorry about that, the 50% option was unintentional so got removed, but I appreciate if you're running a smaller screen it would be useful and it's interesting it was of use. I notice you have posted in the Feature Requests forum already - great stuff, I'll make sure that is considered. Anyway let's get you right. If you're having trouble now it's likely the game is struggling to remember what new zoom to stick to. Deleting your cache and preferences folders will likely sort; after that you can go in and set whatever you are most comfortable with and it should retain it. Steps to do all this are here: https://support.sega.co.uk/hc/en-gb/articles/360018362977-FM-2021-Screen-appears-unusual-not-aligned-with-buttons If you find that still doesn't do it, are tech support team can still help you, just click to raise Support Ticket.
  13. Hi @Harv26091995 Sorry about the trouble you're having. Can you just confirm everyone is on the latest version of FM (21.4)? Are you all in the same place / timezone? Just asking because if your PC's clock is out of sync it'll not let you connect. Are you on Windows PCs? Is everyone? Please also take a look at our further troubleshoot tips here:
  14. Hey @broddoi I hear you. Feel free to request this as a new feature in game, more admin powers would be something we look into, you can post as such in the Feature Requests forum and it will be picked up for consideration :https://community.sigames.com/forums/forum/353-football-manager-pcmac/ In the shorter term I'm happy to unlock any save
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