Mercury77 Posted October 21, 2011 Share Posted October 21, 2011 Ordered from http://www.gamecards.eu/ earlyer today about 7pm, This is a site covered in promises of codes being sent out within 15 mins and 'in game within seconds' all over there site by half 7 I didnt get anything so got in touch with them via chat support, give them account details/order number etc was told to 'hang on a second while i check this out' this second turned into 20 mins without a response and I was then told my ordered would be sent out at 8:30pm - 8:30 comes and I get an email asking to for a phone number for them to ring to confirm as security measure - by half 9 I had no call so I went back onto the websites live chat support, told them what was going on, was told to 'hold on for a second' 10 mins later the chat support goes offline and they are not responding to emails either Complete joke of a site, I would advise against anyone ordering from these clowns, and advise SI to take your products off such joke websites. Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 just bumping this, Still havnt got the code off this place Link to post Share on other sites More sharing options...
Kriss Posted October 22, 2011 Share Posted October 22, 2011 I've made sure Sega Marketing are aware of this. Link to post Share on other sites More sharing options...
eastley Posted October 22, 2011 Share Posted October 22, 2011 Website is not a "Retailer" It is a dodgy website that sell keys. No wonder you got screwed, sort of your own fault. In some cases purchasing keys from websites is illegal too. And for the sake of $10, why not get it on steam? Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 22, 2011 Share Posted October 22, 2011 I will be checking whether they're an official supplier or not but I'm not aware of them so your best immediate recourse is through the retailer themselves I'm afraid... sorry. Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 Website is not a "Retailer"It is a dodgy website that sell keys. No wonder you got screwed, sort of your own fault. In some cases purchasing keys from websites is illegal too. And for the sake of $10, why not get it on steam? 'Dodgy site that sells keys'? Isnt that what steam do? Plenty of websites like shopto etc are also selling steam codes, they may well be dodgy but its not because they sell codes Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 I will be checking whether they're an official supplier or not but I'm not aware of them so your best immediate recourse is through the retailer themselves I'm afraid... sorry. Cheers, Got a call from them last night to verify ID, did that they said at the time code within 8 hours which I didnt argue with cause I was going sleep anyways, Still nothing today, phoned em got no answer, and the live support is offline Link to post Share on other sites More sharing options...
Kriss Posted October 22, 2011 Share Posted October 22, 2011 I'm guessing they're using box codes and sold out (shows sold out on their site now) they're probably keeping you hanging until they can get more. Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 Thank you for contacting us. We are awfully sorry to inform you that we are unable to complete the delivery of the purchased item on the date indicated. The problem occurred due to unexpected shipment delay from our suppliers. While we make every attempt to receive a new lot of the cards as soon as possible, this unfortunate incident can occasionally happen. We have just received notification from our suppliers that a new lot of the cards will arrive on Monday. If that is acceptable for you, we will hold your order for arrival of the new lot, and send the item shortly thereafter. We can assure you, however, that if your order remains in force, we will expedite delivery to you as soon as we receive the cards. Pfffft..... Link to post Share on other sites More sharing options...
eastley Posted October 22, 2011 Share Posted October 22, 2011 'Dodgy site that sells keys'? Isnt that what steam do? Plenty of websites like shopto etc are also selling steam codes, they may well be dodgy but its not because they sell codes Steam are an offical seller, they offer the keys and DLC. Some sites just sell the keys, some are dodgy. I believe in some countries, it is actually illegal to sell just the key. Which countries, I am not sure.. Link to post Share on other sites More sharing options...
Barkermush Posted October 22, 2011 Share Posted October 22, 2011 Easier just to go to Tesco or Game etc and buy a boxed copy. That way you know your getting your code there and then, no messing about. Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 Steam are an offical seller, they offer the keys and DLC. Some sites just sell the keys, some are dodgy.I believe in some countries, it is actually illegal to sell just the key. Which countries, I am not sure.. Sorry, dont have the time to check who is and isnt a official seller, if Sega are allowing there product to be sold on there, I assumed it would be legit, obviously i was wrong Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 22, 2011 Share Posted October 22, 2011 Unfortunately there are some people who buy codes from other retailers and resell them. We're not aware of all of those. Link to post Share on other sites More sharing options...
mackemforever Posted October 22, 2011 Share Posted October 22, 2011 A quick google for reviews of the site shows nothing positive so I'm afraid I think you're best bet is to file a claim through paypal and hope they can get your money back. Link to post Share on other sites More sharing options...
FMidiot Posted October 22, 2011 Share Posted October 22, 2011 The price was obviously too good to be true. Link to post Share on other sites More sharing options...
eastley Posted October 22, 2011 Share Posted October 22, 2011 I don't understand why people go to these lengths to save $10??? Why? Is security, and knowing what you are buying not worth the extra $10? Link to post Share on other sites More sharing options...
Mr_Whippy Posted October 22, 2011 Share Posted October 22, 2011 There have been a few post on other forums noting that this is in fact a scam website, and hardly anyone has received anything. Link to post Share on other sites More sharing options...
Profesor Posted October 22, 2011 Share Posted October 22, 2011 Because for some people $10 is a lot of money. Link to post Share on other sites More sharing options...
Matt_no_7 Posted October 22, 2011 Share Posted October 22, 2011 Reasons like this is why i will ALWAYS want a boxed copy of a game, i just hope to god Si keep putting out boxed copies. Link to post Share on other sites More sharing options...
filcom101 Posted October 22, 2011 Share Posted October 22, 2011 you have no1 to blame but yourself........ Link to post Share on other sites More sharing options...
asdpoo Posted October 22, 2011 Share Posted October 22, 2011 Every store can run out of stock, no big drama here. There is nothing wrong with selling keys, it is cheaper than digital distributors and faster than retail stores. The risk it being a scam is no bigger than with any other online store. Link to post Share on other sites More sharing options...
anagain Posted October 22, 2011 Share Posted October 22, 2011 I wonder if there is a quality website or browser add on that features reviews of online sellers. I did a quick search and the best I can find is ResellerRatings but it appears, at first glance, to be very American centralised. It's hardly fair, or helpful, to come on here and blame the OP for his mistake. I'm sure he feels bad about his choice without help from others. I think the only thing I can add is that it's not always the best idea to go for price alone. If a company has dropped the price significantly, without being well known, then they're probably aware they have to do so to get themselves noticed. I stick with the big retailers such as Amazon, Play or Game, because that way I know I'm safe. They have a big customer base, plenty of positive reviews and can be trusted. Sometimes your online safety and security is more important than a few quid saved. Though it is easier to say if you have a bit more money free to spend. I know finances are tight for some people. I hope you get this sorted, OP. Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 I just got a refund from these idiots, where is the best place to buy code then folks? Link to post Share on other sites More sharing options...
JockStein1967 Posted October 22, 2011 Share Posted October 22, 2011 Sorry, dont have the time to check who is and isnt a official seller, if Sega are allowing there product to be sold on there, I assumed it would be legit, obviously i was wrong But you have the time to play a time intensive game such as FM? Well it's Mugs like You who learn the HARD way and keep these sites in business. STEAM or BOXED COPY Link to post Share on other sites More sharing options...
JockStein1967 Posted October 22, 2011 Share Posted October 22, 2011 Because for some people $10 is a lot of money. And if you lose $30? by buying from dodgy sites? that is a false economy, plenty of legit companies offering the gam far below the RRP..... Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 I didnt lose anything, Payment with paypal so covered either way, a credit card would also cover you, but this is beside the point, they were clearly selling box codes and ran out, simple as Link to post Share on other sites More sharing options...
Mercury77 Posted October 22, 2011 Author Share Posted October 22, 2011 Is there a list of these 'official suppliers' anywhere? Link to post Share on other sites More sharing options...
gpaige Posted October 23, 2011 Share Posted October 23, 2011 for what its worth, gamecards did their phone call bit with me, which i found very dubious an idea, especially as different reports have them asking people for different proofs.. they only asked me to confirm my email and postal addresses, so whatever. they explained they've had unexpected demand etc. etc., and should have new keys by monday. realising i still have a decent game of fm11 to play (salford city fa cup winners 2029!) i figured i can wait awhile. but if i've not heard owt by tuesday, there'll be hell on.. Link to post Share on other sites More sharing options...
BenskiSullivanovich Posted October 23, 2011 Share Posted October 23, 2011 Used Steam for FM2011 and 2012 (and every other genre game in between) with absolutely no problem at all. I'm glad I use it now even though I was sceptical beforehand. Link to post Share on other sites More sharing options...
pigfacemonkeyman Posted October 23, 2011 Share Posted October 23, 2011 Is there a list of these 'official suppliers' anywhere? No idea, but this might help; http://community.sigames.com/showthread.php/279407-In-Store-Prices?p=7187556#post7187556 It was also available here; http://www.thedugout.net/content/news/item,25,19,1,£24.99_FM2012_Pre_Order_deal_extended.html Link to post Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.