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Neil Brock

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About Neil Brock

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    Sports Interactive

About Me

  • About Me
    Gary Busey's dustbin

Favourite Team

  • Favourite Team
    Newcastle United

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  • Currently Managing
    Karlsruhe

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  1. If you run via battery it’ll automatically put the system into power saving mode. Do you have the same problems if you run the system via the mains?
  2. What graphics quality are you running the game in via the in-game preferences? If you lower this (say from Very High to High or Medium) does it lower the frequency of crashes?
  3. Where is it lagging? Just within matches or elsewhere too? What graphics quality are you running the game in via the in-game preferences? If you lower this, does it make any improvements to how it runs?
  4. The latest OSX has changed the limitations of your system. If you want to reinstall an earlier version of the OSX pre-10.14.4 then you’ll be fine to play as you were. Otherwise we would recommend lowering your in-game settings via the ‘match’ panel within preferences to get the best balance of performance.
  5. Very much sounds like it's related to the sheer quantity of trialists and the inbox being unable to handle that many coming in on the same day. If you cancel say 100 of the trialists, do you encounter the same issue? Would be worth uploading your save game to our Cloud and letting us know the file name so we can take a look. Details on how to do so here - https://community.sigames.com/faq/football-manager-2019/180_how-to/181_pc/how-to-upload-files-r666/ Thanks.
  6. That may be unrelated to the other issues - try deleting your cache and preferences folders as shown here and see if it makes any difference - https://community.sigames.com/faq/football-manager-2019/180_how-to/182_mac/how-to-delete-my-preferences-andor-caches-folder-r640/ Let us know how you get on. Thanks.
  7. You can play it during the Easter break, that's what we've been working hard on to provide this update for the public beta version, however some users may find for the time-being they have to lower their in-game settings in order to have optimum performance.
  8. We've got 2014 Macbooks we've been running internally which have been running well for us on Medium - just as a troubleshooting check, can you please try deleting your cache and preferences as shown here? - https://community.sigames.com/faq/football-manager-2019/180_how-to/182_mac/how-to-delete-my-preferences-andor-caches-folder-r640/ Also if at the moment you're running any custom graphics/logos/skins etc, try removing them for now to see if that makes any difference. Would just be good to have a direct comparison with our own machines if you're seeing vastly different performance. Thanks.
  9. So it's slowed since 10.14.4, or has it slowed since moving onto the public beta? If you move off the public beta, does the processing speed increase? It's quite odd if that is the case as we've not changed anything which would affect processing speeds.
  10. We want to have users in a position where they can play the game without any lagging. Due to changes made within OSX 10.14.4 it may be that some systems are not able to run in the same graphics quality levels as they were previously, so at the moment we're getting feedback at what levels users are able to play in without any problems. Thanks.
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