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Neil Brock

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About Neil Brock

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    Sports Interactive

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    Gary Busey's dustbin

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  1. Any chance you can upload the save game and let us know the file name? Details on how to do so here - https://community.sigames.com/faq/football-manager-2019/180_how-to/181_pc/how-to-upload-files-r666/ Thanks.
  2. We're still working on implementing it and will make an announcement when it's being released. Thanks.
  3. Okay I see what you're getting at now - assumed the player just wanted access to the game as misread. Honestly not sure then.
  4. First up, would appreciate it if you didn't lecture a moderator for just trying to help - I get you always want people to be correct, but that isn't always possible, especially when considering we're talking about a game released 10 years ago.Secondly, the game wasn't released with Steam activation codes - the game could be bought directly from and activated via from Steam but iirc the main activation system was via Uniloc. What you can do is install the game via disc then install the latest released patch for it (9.3.1) from here - https://www.sigames.com/games/football-manager-2009 This update will remove the need for activation once the game is installed. Saying that I may not be completely right as it was 10 years ago, but that's certainly how I remember it and the patch will definitely work!
  5. What location exactly are you saving the game to on your system? Or have you only so far been saving to the Cloud?
  6. Surprised it makes that much of a difference to be honest - depends a bit on the resolution - what was the laptop resolution and what's the TV one? If you lower said resolution it should help with the general speed of the game.
  7. Rather than click 'Load Game', if you click 'Load Last Game' does it work? Can you please also confirm the folder location you've saved your save game file to?
  8. Just to confirm did you try resetting the settings? To do this, do as follows: - In Windows Click the 'Start' button and find Football Manager via the start menu - Right-click and select 'More' -> 'App Settings' - From here click the 'Reset' button (this will not remove any save games) - Once you've done so, try the game again
  9. Okay, you should be able to access the file here: C:\Users\[YOUR WINDOWS USERNAME]\AppData\Local\Sports Interactive\Football Manager 2019 Demo\cloud\games If there's no demo folder, you may find it in the Football Manager 2019 folder. Bear in mind in order to see the AppData folder, you first of all need to turn on hidden files and folders. Details on how to do that here - https://support.microsoft.com/en-gb/help/14201/windows-show-hidden-files Thanks.
  10. If you lower the graphics quality (say from Very High to Medium, or say Medium to Low) does the frequency of crashes decrease?
  11. First of all, right-click on your desktop and select 'New' -> 'Folder' Create a folder and name it something to distinguish it (say SI backup) Once you've done this go to your Sports Interactive folder found within 'documents' which by default is at the following location - C:\Users\[YOUR WINDOWS USERNAME]\Documents\Sports Interactive\Football Manager 2019 This should contain folders like 'games', 'crash dumps' etc. Please cut every folder from here and paste them into the folder you've created on your desktop. Once you've done this and the Sports Interactive\Football Manager 2019 folder is now empty, launch the game. If it works, copy back the files from the desktop folder and hopefully it should now load without any issues.
  12. Looks like a rather odd issue related to how DirectX11 is being used - maybe a program conflict so can you please send us your Belarc? Details on how to do so here - https://community.sigames.com/faq/football-manager-2019/180_how-to/181_pc/how-to-find-my-belarc-file-r793/ Thanks.
  13. What graphics quality do you have the game set to? If it's running on say Very High or High, try lowering it to Medium and see if you have the same frequency of crashes. Let us know how you get on. Thanks.
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