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Ben Kenney

SI Staff
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About Ben Kenney

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    Sports Interactive

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  1. Thanks for the feedback. Do you happen to have a save game from just before you requested a new contract from your board? If you do would you be able to upload a save game to our FTP? Details on how to upload can be found via the link below. Cheers, Ben
  2. Scouting inbox

    Hi Ralfinho, Thanks for the feedback. Not sure I follow all of your points, but if you feel you are getting scout reports that you shouldn't be then could you please upload your save game from before any of these reports are generated and we will take a look.
  3. You will be charged for the most expensive package you have that month, so if you choose to go from a cheap package, to an expensive package, back down to a cheap package all within a day, you would still be charged for the most expensive package. Increasing your scouting package can significantly increase the amount of players that are displayed to the user within the player search, essentially acting like a database of players. So the benefits of having a scouting package will be that these players are accessible at all times whilst you have that package. Packages also help to give additional information on players within that package and also sees an analyst be able to compile a report on players who fall within that package too. The scouting range can be increased via a board request as has been the case in past versions. If a player falls within your scouting range then there will be no additional cost to your scouting budget when the player is scouted as part of your assignment. Players outside of your scouting range can only be scouted for 1 week. When choosing to scout a player outside of the users scouting range, the user will be notified of the cost to the scouting budget in the form of a pop up. See below pic. Cheers, Ben
  4. no comment for scouting report

    Thanks for the save. I'm not encountering the issue here. When a scouting meeting is generated all text is appearing and so are player pictures etc. Are you encountering this for all scouting meetings you are entering? Do you have a save game from just before the Lund Nielsen scout report is generated. this appears to have been in early July. Cheers, Ben
  5. Affiliated clubs

    Thanks for the save game we have now passed this on to be looked into by the development team. Cheers, Ben
  6. team report

    HI @screwyiimp If you navigate to your Staff Responsibilities -> First Team page, could you please check who has the 'Coach Report Advice' responsibility? There has been an issue raised by another user where they moved clubs, but the 'Coach Report Advice' responsibility was with a staff member at the users old club still. If the user changes the staff member with the responsibility to a member of staff at the users club then the team report should be displayed. If you are still encountering the issue then please upload a save game to our FTP. Details on how to upload can be found via the link below. Cheers, Ben
  7. Thanks for the save. Have one more question for you. Had you extended the loans of any players throughout the season? Cheers, Ben
  8. Thanks this is an issue we are aware of and this is currently under review. There is a workaround that will enable you to view the reports of the other players in the list. From this page navigate to the 'Players' option next to 'Scouting Centre' and 'Assignments'. A dropdown will then appear and give the user three other options. Choose 'Scouted'. When on this page there will be a dropdown which gives the user the 'Players in Scouting Centre' option. Select this option and this will list all players currently in the Scouting Centre. From here the user is able to choose the options they wish on the players via the 'Actions' menu, the user can select 'Acknowledge', 'Add To Shortlist', 'Make Offer' etc. Once the user has chosen an option on all of these reports, the user can then navigate back to the scouting meeting and choose the 'Clear All' option which should remove the report on the retired player. Understand this isn't and ideal scenario, but this should enable the Scouting Meeting and Scouting Centre to function as expected once the retired player has been cleared. Cheers, Ben
  9. Thanks for the feedback. Do you happen to have a save game from before you released the scout in question? If so could you please upload your save game to the FTP? Cheers, Ben
  10. Affiliated clubs

    Thanks for the feedback. Who are you managing? Had the board allowed you too choose the affiliated club following a board request? Do you happen to have a save game from before you were taken to this page? Cheers, Ben
  11. Hi Mikado, Thanks for the feedback and save game. Do you happen to have a save game from Facey appeared in the Wolverhampton Sporting Community squad? If you start the game using the same files does Facey appear in the Wolverhampton Sporting Community squad straight away? When I look at the save game there is no information of him signing for Wolverhampton Sporting Community as the game has progressed. Cheers, Ben
  12. Thanks for the feedback. If you have a save game that shows the issue would you be able to upload the save to our FTP? Details on how to upload can be found via the link below. Cheers, Ben
  13. Actions Missing - Cant progress to see reports

    This is an issue we are looking into at the moment. It looks to be caused by a player retiring and becoming a member of staff whilst being scouted. A work around to enable you to see the rest of your reports would be to select the 'Scouted Players' link in the bottom right hand corner of the screenshot you have provided. This will take you to the Players -> Scouted page. From here you can select the 'Players in Scouting Centre' option from a drop down. This will display all players who are currently in the Scouting Meeting that you haven't been able to view due to the retired players entry becoming empty. From here you will be able to choose which Action you wish to take. Once you have looked through the rest of the reports, if you navigate back to the Scouting Meeting you should only have the report of the retired player left. If you then select 'Clear All' this will remove the retired player. Understand this is not ideal at the moment, but should enable you to look through the reports that have been generated and also let you clear down the report of the retired player. It is something we are looking into at the moment. Cheers, Ben
  14. The Scouting Package does not increase your scouting range. The scouting packages will reveal more players within your player search based on the packages you have bought. So for example if you purchased the Euoprean senior package, then you would get an increased amount of players displayed on the Player Search who are based in Europe. Your scouting range is still determined by your board and this can be seen on the board page. So if your club only has a UK and Ireland scouting range, but has a European scouting package, you will still be charged for the scouting of any players based outside of UK and Ireland. Cheers, Ben
  15. This is an issue we are looking into at the moment. A work around to enable you to see the rest of your reports would be to select the 'Scouted Players' link in the bottom right hand corner of the screenshot you have provided. This will take you to the Players -> Scouted page. From here you can select the 'Players in Scouting Centre' option from a drop down. This will display all players who are currently in the Scouting Meeting that you haven't been able to view due to the retired players entry becoming empty. From here you will be able to choose which Action you wish to take. Once you have looked through the rest of the reports, if you navigate back to the Scouting Meeting you should only have the report of the retired player left. If you then select 'Clear All' this will remove the retired player. Understand this is not ideal at the moment, but should enable you to look through the reports that have been generated and also let you clear down the report of the retired player. It is something we are looking into at the moment. Cheers, Ben
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