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Ben Kenney

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About Ben Kenney

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    Sports Interactive

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  1. Thanks for the save Chris. I've loaded the save game here and i'm only encountering a small slowdown when entering the scouting screen. The delay could be down to the large amount of player you have in your 'All Known Players'. Could I ask you to clear you cache and let me know if that helps the issue at all. Details on how to clear your cache can be found via the link below. Cheers, Ben
  2. Thanks for the feedback Calum and excellent bug report. This has been passed on to the development team to investigate. Cheers, Ben
  3. Hi Dan, Unfortunately there won't be any way of altering the wage. Can you remember if the players wage was set at £225K p/w as soon as the player signed. Or has it increased since the player has been at the club? If you have a save game from just before the player was signed then could you please upload a save game. Details on how to do this can be found via the link below. Once you have uploaded the save then could you also let us know the name of the player Cheers, Ben
  4. Hi Qaz, Thanks for the save game. I have had a look and I think I have identified what could be causing this. A couple of versions ago we introduced a rule that would stop a previous exploit. Users were previously able to sign players to 3-year contracts and insert an optional 3-year extension too. This would enable the user to sign a player to a longer term contract than they were able to do so in initial negotiations. So we introduced a change that would only see the users be able to implement an optional contract extension when it wouldn't be able to take them over the max contract length that could be offered at the club. So if a club had a max contract length of 5-years, then the optional 3-year extension could only be activated with 2-years left of the players contract. Once you have achieved promotion and the players contracts have been extended then you may be extending the contract length of the players past the max length. In the attached save I noticed Christian Maghoma had a 2-year contract extension and optional 2-year extension. To clarify one the promotion extension has been triggered, this will have taken his contract to 2022 is that correct? Then there is no mention of the optional contract extension on Contract -> Contract Info screen under the clauses section? Cheers, Ben
  5. Thanks Owen, To clarify you took over Chelsea again having previously been sacked by the club? If that is the case did you create a new managerial profile to do this? Did you sign Laporte in your previous spell as Chelsea manager? If so had you added him as a top target before signing him? Cheers, Ben
  6. Thanks for the feedback. From our tests slots can be freed up via the methods you have mentioned are not working for you. If you have a specific save that shows these examples not working then we would be very interested in seeing them. Details on how to upload a save game can be found via the link below. Cheers, Ben
  7. Hi Sherrif, Could you let us know what league setups you are using when you encounter this problem. Which leagues do you have loaded? Cheers, Ben
  8. Loan Fees

    Hi Rash-Forwards, Thanks for the feedback. This is something that we are aware of and the development team are looking into the problem. Cheers, Ben
  9. Hi Soviet, thanks for the original save game. This is something we have logged with the development team and they are investigating as to why this issue has occurred. Cheers, Ben
  10. Hi Yau, It could be a case that the incorrect string is being used as to the reason why Juventus do not want to loan the player to your club. There is certainly something going wrong if you are then seeing the same player move to another club in you division. This is something that we will look into reproducing. However, if you have a save game from just before the player moves out on loan to another Serie A club then feel free to upload a save game to our FTP. Details on how to upload can be found below. Cheers, Ben
  11. Duplicated player

    Can you clarify if there were two of the same player at game start? Or did the duplication occur when you proceeded with the game? Cheers, Ben
  12. Thanks for the feedback. Sorry you have encountered this issue. I cant recall this issue having reported since the pre-release beta. Do you happen to have a save game from just before the player was loaned to Racing Club? If you do have that save available could you please load it in to our FTP. Details on how to upload a save game to our FTP can be found via the link below.
  13. Could you let us know who you are managing and which leagues you have loaded please? Cheers, Ben
  14. Hi Fewz, Thanks for the save game and feedback. This looks to be an odd issue that we will investigate further in order for the development team to investigate further. It looks like something could be potentially going wrong when the user has future club move lined up whilst also an international manager. Do you happen to have another save from before you agreed to join West Ham at the end of the season? Cheers, Ben
  15. Thanks for the feedback. We will look to reproduce this issue internally and get it logged for the development team to investigate further. Cheers, Ben