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Ben Kenney

SI Staff
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About Ben Kenney

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    Sports Interactive

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  1. Thanks for the feedback. If you have a save game from just before one of these players is poached could you please upload the save game to our cloud service. Details on how to upload can be found below. Cheers, Ben
  2. If you are playing with the language set to English (US) then DOF will be classed as General Manager. If you want DOF to be shown as DOF change the language to English and that should hopefully sort it. Cheers, Ben
  3. How far into the save game have you gone without the club hiring any staff? The screenshot is from August 2019 which is only a couple of months into the game. Have you removed any of the existing staff at game start from their contracts? Are their important staff roles which are empty which haven't been filled? It is not intended for staff numbers to filled to the max advised amounts. So if you have 6/8 coaching roles filled, it wouldn't necessarily be an issue if the two extra roles weren't filled. If you had 0/8 coaching roles filled and then no further coaches were hired then this would be an issue. Cheers, Ben
  4. Thanks for the feedback. Do you have a save game from just before these transfers took place? If so could you please upload the save game to our cloud service and we will take a further look as to what happened. Details on how to upload can be found via the link below. Cheers, Ben
  5. Yep. As mentioned we are aware of the issue where the responsibility resets when saving and reloading. This will be resolved in a future update. We have not been given or found a reproducible example where the responsibility will reset automatically when continuing the game. We are looking into the problem.
  6. Thanks for the feedback guys, We now have a reproducible example of this issue and we are looking to having this resolved for a future update. Cheers, Ben
  7. The issue is with the development team who are working to resolve the issue for a future update. May be worth noting that this appears to be a cosmetic issue with the sidebar incorrectly showing transfer notifications when there is no offer in place. It is not the case that transfer offers have been made which the user is unable to respond too.
  8. The bug is logged in our bugs database and will be looked into the development team. Any potential fix to this issue could be included in a future update.
  9. Thanks for the feedback. There is a below thread on similar responsibility issues which we are looking into. We are aware of an issue where the 'Finding Development Loans' responsibility will be reset when the user reloads their save game. I've continued the save game you have uploaded for a further month and not seen any of the responsibilities change by default, or change when saving/reloading. Are you able to tell me the name of a responsibility that is changing automatically when continuing the game and the date this occurs?
  10. Thanks for the additional save game. This has also been passed on to the development team. Cheers, Ben
  11. Thanks for the further feedback. We are trying to track this one down, but essentially we need to identify the point at which the players do not appear on the squad page. Whether it is from game start or if it occurs at a certain point when the game continues. We are trying to reproduce internally at the moment but have not got a reproducible example as of yet.
  12. Thanks for the feedback Spooge Driver, To be clear are you looking at the clubs finances page when you are seeing the incorrect figures being taken out? Is it a case of more money being taken out of the clubs finances for staff wages than what is displayed on the staff members contract? Cheers, Ben
  13. The development team are working on the issue and we will look to have this resolved in a future update. As with all updates we do not announce them until they are ready and have been rolled out.
  14. I believe the loan fees are paid out at the start of the month, or on the day of the month the player had been loaned out. So if loaned out on August 8th the loan fees will be received on the 8th of every month for duration of loan.
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