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Neil Brock

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Everything posted by Neil Brock

  1. Many thanks for taking the time to raise this, it's something our internal team will investigate further.
  2. Is this still the case since you've relaunched the game?
  3. Sounds very unfortunate and not something which is easy to reproduce on our end. Really sorry you encountered this in your save and I've made the team aware.
  4. What date in-game are you no longer able to save? It's working fine here, but may be that you need to advance past a certain date. Let me know, thanks. Quelle date dans le jeu ne pouvez-vous plus enregistrer ? Cela fonctionne bien ici, mais peut-être que vous devez avancer au-delà d'une certaine date. Faites le moi savoir, merci.
  5. The save game saves here fine - what date have they advanced to in game where they're no longer able to save @Akasha?
  6. This is a known issue on Apple's end with a number of apps which they're currently working on with a future update. Thanks for taking the time to raise it here.
  7. Okay thanks for letting us know - yes would have been due to the testimonial.
  8. If there's a specific point where your save game is processing slowly, please upload a save game from just beforehand and let us know the in-game date this happens and the file name. You can upload a save game here - https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4 Let us know, thanks. S'il y a un moment précis où votre sauvegarde est lente, veuillez télécharger une sauvegarde juste à l'avance et indiquez-nous la date à laquelle cela se produit et le nom du fichier. Vous pouvez télécharger une sauvegarde de jeu ici - https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4 Faites-le nous savoir, merci.
  9. This isn't crashing here for us. We'd suggest removing your cache and preferences then reverify your game cache. Details on how to do so below: Cache and Preferences - https://support.sega.com/hc/en-gb/articles/9997644231185 Verify - https://support.sega.com/hc/en-gb/articles/9997753543185 Let us know how you get on. Thanks.
  10. Save games are completely removed when deleting in this manner.
  11. Where exactly are you trying to save the game to locally? By default it should be this location - C:\Users\Your Windows Username\Documents\Sports Interactive\Football Manager 2023\games Is that the case for you? Or are you manually saving elsewhere? The 'Load Last Save' will always point to the default location. You can change this via the in-game preferences under 'Location' (you can search for this via the search box at the top of preferences). Let us know, thanks.
  12. Sounds like you've set your assistant to manage friendlies via the staff responsibilities. To change this, go to Staff -> Responsibilities -> Match Under 'Friendly Matches' make sure it's set to you rather than the assistant:
  13. Many thanks for this, we've been able to reproduce the issue and we're currently investigating.
  14. Have you tried reading and following the instructions here? - https://support.sega.com/hc/en-gb/articles/10005189758353
  15. The available resolution options are dependent on your specific system display setup, so you can always try changing the Mac display options directly to see if that presents more options. There are workarounds for the notch when running apps in full screen which can be followed here - https://beebom.com/how-hide-macbook-pro-notch/
  16. This is a duplicate of this issue, so will close - https://community.sigames.com/bugtracker/football-manager-2023-early-access-beta-bugs-tracker/database-and-research/africa-data-issues/birthplace-are-missing-congo-democratic-republic-r10425/
  17. Thanks for flagging, we'll make our internal team aware so this can be investigated.
  18. Sorry don't quite follow - what's the 'A' version? What happens when you try to launch the beta now? Just to be clear, there's no updated database so when starting the game it will still be the same as before. On the main menu it'll indicate it's version 23.0.5 as show below:
  19. There's no way the game can remove or delete any saves, this can only be done manually by removing them from disk. The default location where save games are stored is C:\Users\Your Windows Username\Documents\Sports Interactive\Football Manager 2023\games - is this where your saves were initially? Or were you saving elsewhere? Also are you running One Drive on your system? Have you tried manually searching your system for the specific file names of your saves? Let us know, thanks.
  20. Where exactly are you trying to save the game to locally? By default it should be this location - C:\Users\Your Windows Username\Documents\Sports Interactive\Football Manager 2023\games Is that the case for you? If when within the game, you go to FM - Save As, can you then click 'Browse' and try to save to a different location? Say perhaps to your desktop? We'd suggest trying that. If it's blocking you saving entirely, there may be a corrupted install, so would be worth uninstalling and reinstalling, making sure any anti-virus program isn't interfering with the game (instructions on that here - https://support.sega.com/hc/en-gb/articles/9997322566545) All your cloud saves will automatically be kept safe during this process. Let us know how you get on. Thanks.
  21. @SzymK, when are you accessing the set pieces screen? Is this specifically during a match or outside of a match? Is this the set piece takers, or set piece instructions? Does it happen every time, or only when you perform a specific action? If it is a specific action, what is it? Are you running any custom graphics or add-ons? If so, do you have the same issue if they're removed? May also be worth uploading a save game and letting us know the file name so we can take a look. Details on how to do so here - https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/ Let us know how you get on. Thanks.
  22. I've moved this to a more appropriate location, but as said above injuries are largely down to training setup, player susceptibility and luck. In this instance it sounds like all those factors have combined to be especially unlucky for you. It's not something we'd consider a bug.
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