Flawed_Genius Posted November 17, 2008 Share Posted November 17, 2008 I'm suffering from the freezing of the match engine.I have a good enough machine and have it on commentary only but it really lags when I want to make subs or tactical changes. It also lags coming back from those changes before the match gets up and running again. It is really hindering my enjoyment of what looks like a belter of a game. Any tips/ hints to help me along? Does the windows mode really work? Anyone had any joy? Any tips for the freezing? Any help would be gratefully received. Link to post Share on other sites More sharing options...
dingleandproud Posted November 17, 2008 Share Posted November 17, 2008 Any tips for the freezing? Any help would be gratefully received. I have heard that if you set your background on your desktop to the basic Windows one that you first get with it, it runs a lot smoother. Someone suggested it and its worked for quite a few people. Try it. Link to post Share on other sites More sharing options...
south celt Posted November 17, 2008 Share Posted November 17, 2008 why don't they just disable the activation code thing? it's obviously not working Link to post Share on other sites More sharing options...
Flawed_Genius Posted November 17, 2008 Share Posted November 17, 2008 I'm suffering from the freezing of the match engine.I have a good enough machine and have it on commentary only but it really lags when I want to make subs or tactical changes. It also lags coming back from those changes before the match gets up and running again. It is really hindering my enjoyment of what looks like a belter of a game. Any tips/ hints to help me along? Does the windows mode really work? Anyone had any joy? I have heard that if you set your background on your desktop to the basic Windows one that you first get with it, it runs a lot smoother. Someone suggested it and its worked for quite a few people. Try it. Thanks mate, I will give that a try. The missus won't be pleased her arty photo of a boat is missing, but it isn't about her! Link to post Share on other sites More sharing options...
LFCfan Posted November 17, 2008 Share Posted November 17, 2008 i've been trying to authenticate my game now for over 3 hours, i've tried everything is says at the start of this thread and it still gives me error -1003. i've tried calling the customer sercive and they didn't pick up can some one help me please?? You are receiving an Error [-1003] Fix: You are entering the key incorrectly please visit the following URL to correctly identify your key - http://keylookup.fm2009.softanchorinsight.com/ Error: You are receiving the Error ‘Product Key already Active’ message Fix: You need to delete the certificates and re-activate the game 1) On receiving the error, please uninstall the game 2) Please navigate to the following directory: XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate 3) Please ensure that it is the \certificate directory you are located in 4) Delete all content 5) Reboot the machine 6) Re-run the installation program and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/ 7) You should now be activated That's all I know about the issue Link to post Share on other sites More sharing options...
davemc85 Posted November 17, 2008 Share Posted November 17, 2008 I'm being advised about 1 hr is there any more information on when we will get this update?? Link to post Share on other sites More sharing options...
gibbo347 Posted November 17, 2008 Share Posted November 17, 2008 pls help. I have installed via uniloc and steam and on both occasions the activation is fine but when starting the game i get the following error message "fm.exe has encountered a problem a needs to close" data report appname fm.exe appver 9.1.0.26064 modname fm.exe modver 9.1.0.26064 offset 00bdecf2 There was a similar problem in the thread i think and there was suggestion of installing microsoft framework but this has done nothing. thanks for any help Link to post Share on other sites More sharing options...
gregiboy Posted November 17, 2008 Share Posted November 17, 2008 Do you have to activate the game on the same computer that you want to play it on. Because this computer has the internet and ive activated it . But its not a good enough computer so i use the upstairs one which doesnt have the interenet - should it work even if i used another computer to activate it Link to post Share on other sites More sharing options...
CrashOverride Posted November 17, 2008 Share Posted November 17, 2008 pls help. I have installed via uniloc and steam and on both occasions the activation is fine but when starting the game i get the following error message "fm.exe has encountered a problem a needs to close"data report appname fm.exe appver 9.1.0.26064 modname fm.exe modver 9.1.0.26064 offset 00bdecf2 There was a similar problem in the thread i think and there was suggestion of installing microsoft framework but this has done nothing. thanks for any help Have you managed to get the game to Launch at all? I had this problem after launching once and changing to windowed mode? Link to post Share on other sites More sharing options...
mummbles74 Posted November 17, 2008 Share Posted November 17, 2008 MAC Patch update? Link to post Share on other sites More sharing options...
steffanrhyswilliams Posted November 17, 2008 Share Posted November 17, 2008 http://keylookup.fm2009.softanchorinsight.com/type it in there and it will tell you the correct key Thanks for the reply. I have tried this and I was always entering the correct key. I've also tried uninstalling, deleting certificates, reinstalling, but still nothing unfortunately. Link to post Share on other sites More sharing options...
Philouke Posted November 17, 2008 Share Posted November 17, 2008 MAC Patch update? I think we just have to wait, they're not gonna answer. One thing : if there is a new delay, I think there's gonna be some insults here Link to post Share on other sites More sharing options...
Joseph0888 Posted November 17, 2008 Share Posted November 17, 2008 When I run the game i get this message "fm.exe has encountered a problem and needs to close " Please help! Link to post Share on other sites More sharing options...
bigken1 Posted November 17, 2008 Share Posted November 17, 2008 can anyone help. i have downloaded the patch, updated my drivers, tried installing, reinstalling, but when i go into the match mode my computer screen goes black and then my computer resets. It has worked on 1 occasion when FM2009 windowed itself without being asked but the pitch was black. And when i clicked to full screen the computer crashed. I have not been able to get into windowed mode again it just keeps on crashing. when it crashes a blue background comes up on the screen saying something along the lines of "driver reset failed after timeout" that isnt the exact words but the screen only displays that for about a second so its hard to read! HELP!!!! i have been trying to play since friday! Link to post Share on other sites More sharing options...
gibbo347 Posted November 17, 2008 Share Posted November 17, 2008 Have you managed to get the game to Launch at all? I had this problem after launching once and changing to windowed mode? Not being able to launch. what should i do? Thanks for any help Link to post Share on other sites More sharing options...
abroni Posted November 17, 2008 Share Posted November 17, 2008 Hi im gagging for help, ive had problem after problem, 1st i had the error where it would just goto end task, well i sorted that, patched it up, got the microsoft Framework download, and also did the 500mb SDK download, next error was the , 482(i think) so i deleted the certificate etc and rebooted. Now im faced with, i launch the game it asks me for my Key - so i put it in, and it activates. great stuff however nothing loads. so i try and load the game again, and back tot he activation code screen, so i put it in....... and so on and so on. Any ideas anyone? Link to post Share on other sites More sharing options...
davemc85 Posted November 17, 2008 Share Posted November 17, 2008 could anyone tell me how you delete certificates please? Link to post Share on other sites More sharing options...
PinkClare07 Posted November 17, 2008 Share Posted November 17, 2008 fixed my problem myself, i'm absolutely appalled at how nobody answered my query whenever i posted it and wherever i posted it Link to post Share on other sites More sharing options...
Matt11 Posted November 17, 2008 Share Posted November 17, 2008 Please post here even if you've posted in another thread and we're yet to help you. Hi The game freezes as i am about to watch the game, i am unable to press anything leading to me having to turn my laptop off. Its a new laptop and i was able to wach my first friendly if thats any help. Link to post Share on other sites More sharing options...
domswfc Posted November 17, 2008 Share Posted November 17, 2008 Hi. I still get the same problem as I did on the demo. When I click submit team the game freezes. I have the game on steam and therefore have the patch. Has this problem been solved with the patch or do I still have to run the game in windowed mode.Cheers in advance will you be able to let me know if you are able to solve this issue cause i am having the same problem Link to post Share on other sites More sharing options...
davemc85 Posted November 17, 2008 Share Posted November 17, 2008 fixed my problem myself, i'm absolutely appalled at how nobody answered my query whenever i posted it and wherever i posted it i know exactly what you mean its a joke! Link to post Share on other sites More sharing options...
CrashOverride Posted November 17, 2008 Share Posted November 17, 2008 Not being able to launch. what should i do?Thanks for any help if you havent been able to Launch then I dont think its the same problem unfortunately. I have posted in the techie forum and somone has suggested I contact Sega Technical Support, i think the number is in the back of your manual if you brought boxed. Link to post Share on other sites More sharing options...
abroni Posted November 17, 2008 Share Posted November 17, 2008 could anyone tell me how you delete certificates please? delete the certificates and re-activate the game navigate to the following directory: XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate ensure that it is the \certificate directory you are located in Theb Delete all content Reboot the machine job done Link to post Share on other sites More sharing options...
dingleandproud Posted November 17, 2008 Share Posted November 17, 2008 Hi im gagging for help, ive had problem after problem, 1st i had the error where it would just goto end task, well i sorted that, patched it up, got the microsoft Framework download, and also did the 500mb SDK download, next error was the , 482(i think) so i deleted the certificate etc and rebooted. Now im faced with, i launch the game it asks me for my Key - so i put it in, and it activates. great stuff however nothing loads. so i try and load the game again, and back tot he activation code screen, so i put it in....... and so on and so on. Any ideas anyone? Exactly the same problem as me - frustratingly nobody seems to know anything about this problem. Link to post Share on other sites More sharing options...
PinkClare07 Posted November 17, 2008 Share Posted November 17, 2008 i know exactly what you mean its a joke! the thing is i've not got time to actually check if it's fully fixed my problems so i could have more problems in future hope someone answers your question soon Link to post Share on other sites More sharing options...
abroni Posted November 17, 2008 Share Posted November 17, 2008 Exactly the same problem as me - frustratingly nobody seems to know anything about this problem. lol - i know, ive read about every post on problems, i know just about off by heart how to fix them all - but no mention on my problem - sods law i guess Link to post Share on other sites More sharing options...
davemc85 Posted November 17, 2008 Share Posted November 17, 2008 the thing is i've not got time to actually check if it's fully fixed my problems so i could have more problems in future hope someone answers your question soon the annoying thing is ive spent my weekend trying to fix it.... the only consolation for me is at least today im trying to fix it on my companys time lol. hope you get yours sorted Link to post Share on other sites More sharing options...
domswfc Posted November 17, 2008 Share Posted November 17, 2008 Please post here even if you've posted in another thread and we're yet to help you. when i click on stasrt match the game just freezes i have noticed others have had this problem but not seen no advice for it it happened weith the demo and is happening with the actual game it self Link to post Share on other sites More sharing options...
Vanshe Posted November 17, 2008 Share Posted November 17, 2008 i just get a screen saying: 'a serious error was encountered and the window will close'. it happens every time at 24 july 2009, 10 PM. Link to post Share on other sites More sharing options...
rfcg Posted November 17, 2008 Share Posted November 17, 2008 I'm being advised about 1 hr 2 hours ago...? Link to post Share on other sites More sharing options...
abroni Posted November 17, 2008 Share Posted November 17, 2008 why is it always football manager with problems? even going back to the CM days - i remember CM96/97 having problems because of the "Lasorlock" security they had on. I guess they fixed it the year after, by letting you play the game from the HD once installed - no security at all. maybe next year, there will be none of this? i hope so Guess getting the latest patch or fix, is part of the whole Fun? lol Link to post Share on other sites More sharing options...
Glenn Wakeford Posted November 17, 2008 Share Posted November 17, 2008 i just get a screen saying: 'a serious error was encountered and the window will close'. it happens every time at 24 july 2009, 10 PM. This is a known issue and is under review. Link to post Share on other sites More sharing options...
bigken1 Posted November 17, 2008 Share Posted November 17, 2008 HiThe game freezes as i am about to watch the game, i am unable to press anything leading to me having to turn my laptop off. Its a new laptop and i was able to wach my first friendly if thats any help. I have the same problem and i have been on here for 3 days trying to get it fixed but people just avoid answering me! Link to post Share on other sites More sharing options...
Steve Cox Posted November 17, 2008 Share Posted November 17, 2008 MAC Patch update? Mac patch will be once we have the Mac issues fixed. You have been told it will be sometime today, as far as things go that information is still the same. If anything changes we will let you know. Link to post Share on other sites More sharing options...
Steve Cox Posted November 17, 2008 Share Posted November 17, 2008 HiThe game freezes as i am about to watch the game, i am unable to press anything leading to me having to turn my laptop off. Its a new laptop and i was able to wach my first friendly if thats any help. Hi. Are you running the game in Windowed or Full Screen? If it's full screen please try running in windows Mode. If you are still having this problem let me know what graphics card/s you have in your machine. This goes for anyone with this issue. Cheers. Link to post Share on other sites More sharing options...
sbrennan Posted November 17, 2008 Share Posted November 17, 2008 It's okay. We're frustrated too.You can go to http://help.sega.com/ where you can raise an individual ticket, and someone will help you. You should be able to log in with the same details you use for this forum. hi i've been on this website you sugested and after a day of emailing i finally was told that i would need to ring the same number you said. Do you know some one else i could contact that won't just give me the same advise and will guide me through what i need to do (i've got a problem with error 10 by the way). Because the whole reason i'm trying do this over the internet is because it would be to expensive and to much of an inconvinience to do this over the phone. would be grateful for you help. Link to post Share on other sites More sharing options...
Quietflight Posted November 17, 2008 Share Posted November 17, 2008 my game just freezes when i try to go to any match . . doesnt respond and im running a geforce 8400GS 512mb card. Seriuosly disapointed with this game so far. and to top it off, unistalled and now it just wont run, why the hell is steam used, its useless! Link to post Share on other sites More sharing options...
Steve Cox Posted November 17, 2008 Share Posted November 17, 2008 I have the same problem and i have been on here for 3 days trying to get it fixed but people just avoid answering me! can anyone help. i have downloaded the patch, updated my drivers, tried installing, reinstalling, but when i go into the match mode my computer screen goes black and then my computer resets. It has worked on 1 occasion when FM2009 windowed itself without being asked but the pitch was black. And when i clicked to full screen the computer crashed. I have not been able to get into windowed mode again it just keeps on crashing. when it crashes a blue background comes up on the screen saying something along the lines of "driver reset failed after timeout" that isnt the exact words but the screen only displays that for about a second so its hard to read! HELP!!!! i have been trying to play since friday! Hi bigken. Could you PM me with a copy of your dxdiag please? To get this information: Start -> Run (or use the "search" box in Vista) Type: dxdiag Press Return Once the dxdiag program has finished scanning your system click "Save all information" Save the file somewhere you remember and then copy & paste the info into a PM for me. Cheers. Link to post Share on other sites More sharing options...
bigken1 Posted November 17, 2008 Share Posted November 17, 2008 Hi.Are you running the game in Windowed or Full Screen? If it's full screen please try running in windows Mode. If you are still having this problem let me know what graphics card/s you have in your machine. This goes for anyone with this issue. Cheers. How do you get the game into windowed mode????? i managed to get it into windowed mode once but the pitch was black and it was ***** and then it eventually crashed my computer. My graphics card is Nvidia Geforce 8200M Link to post Share on other sites More sharing options...
Matt6 Posted November 17, 2008 Share Posted November 17, 2008 So what do I need to do if when I try to open my game it just freezes and then restarts my laptop? How can I fix this? Link to post Share on other sites More sharing options...
Glenn Wakeford Posted November 17, 2008 Share Posted November 17, 2008 How do you get the game into windowed mode????? i managed to get it into windowed mode once but the pitch was black and it was ***** and then it eventually crashed my computer. My graphics card is Nvidia Geforce 8200M 'Options' -> 'Preferences' -> 'Display & Sound' -> 'Display Setting' -> 'Windowed'. Confirm and then your game should be in windowed mode. Link to post Share on other sites More sharing options...
jake2008 Posted November 17, 2008 Share Posted November 17, 2008 Mac patch will be once we have the Mac issues fixed.You have been told it will be sometime today, as far as things go that information is still the same. If anything changes we will let you know. dont suppose the patch will let me watch the games in 3d on my gma 950 will it? Link to post Share on other sites More sharing options...
Scunny Brett Posted November 17, 2008 Share Posted November 17, 2008 Hey up i managed to get my game patched by running in safe mode but now when i load up football manager it says "did not find font: fonts/vera" Link to post Share on other sites More sharing options...
flower Posted November 17, 2008 Share Posted November 17, 2008 Hi Marc Hope you can help, believe a couple of others have similar issue. Have loaded game and set up team etc. But when attempting to start a game...it freezes and have to turn off computer. it is the pc game and I use vista and bought the laptop specially to play the game and know it is good to play. - sony vaio ar19 am not the greatest computer bod so simple terminology would be good it you know of a solution. many thanks Link to post Share on other sites More sharing options...
bigken1 Posted November 17, 2008 Share Posted November 17, 2008 How do you get the game into windowed mode????? i managed to get it into windowed mode once but the pitch was black and it was ***** and then it eventually crashed my computer. My graphics card is Nvidia Geforce 8200M steve all the information is too many characters long to send you! Link to post Share on other sites More sharing options...
gregiboy Posted November 17, 2008 Share Posted November 17, 2008 im installing the game onto another computer which does not have the internet. What are my options for activating the code if the phone thing is busy? Link to post Share on other sites More sharing options...
ambolt Posted November 17, 2008 Share Posted November 17, 2008 Windowed mode: http://web.sigames.com/sibase.php?type=view&id=147 Link to post Share on other sites More sharing options...
ucatchme.com Posted November 17, 2008 Share Posted November 17, 2008 ETA on Mac patch please? Link to post Share on other sites More sharing options...
SI Staff Michael Burling Posted November 17, 2008 SI Staff Share Posted November 17, 2008 im installing the game onto another computer which does not have the internet. What are my options for activating the code if the phone thing is busy? Information on activating by phone can be found here http://community.sigames.com/showthread.php?t=65579 it is automated and should not be busy, this is the only way to activate a game without internet. Link to post Share on other sites More sharing options...
SI Staff Michael Burling Posted November 17, 2008 SI Staff Share Posted November 17, 2008 ETA on Mac patch please? This was answered half an hour ago by Steve Cox saying Mac patch will be once we have the Mac issues fixed. You have been told it will be sometime today, as far as things go that information is still the same. If anything changes we will let you know. Please do a search in future before doing future patches. Link to post Share on other sites More sharing options...
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