FM19 Winter Update and Jaggedness in Crashes and Technical Issues Posted March 4 · Edited March 4 by phd_angel 2 hours ago, Jimmy Wong said: Can you try deleting caches and preferences via the File Explorer, please? Also if this doesn't help, please attach your Dxdiag. Let us know how you get on, please. Thanks. I deleted preferences and caches, but my last save disappeared. How can I recoup the game file please? (Is it inside cache or preferences folders currently in the Recycle Bin?) Once I find and play it, I'll let you know if graphic performance improved. Thanks. PS: All Perfect Now! The game file was in the games folder (it just wasn't displayed in the home page). I played the game will graph settings to Very High, and it runs perfect. Thanks!