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Jimmy Wong

SI QA Staff
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About Jimmy Wong

  • Rank
    QA Testing Team

Favourite Team

  • Favourite Team
    Liverpool

Currently Managing

  • Currently Managing
    Juventus

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  1. Uninstall following this link - https://www.nvidia.co.uk/object/IO_13955.html Then search for your graphics cards to install again - https://www.nvidia.com/download/index.aspx?lang=en-us
  2. The problem you have is because you have a Windows 7 32-bit and although you have a 8GB RAM, your computer can only run 4 GB (so you are wasting 4GB RAM). I am sure if you upgrade your Windows to Windows 10, all of your problem should be solved. Thank you.
  3. Okay, Let's uninstall your graphics card and reinstall it first. Please use this link - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-uninstall-and-reinstall-my-graphics-card-drivers-r405/ Once you have reinstall, try playing Football Manager 2018 and see if the crash still happen. If it still crashes then following the previous post on rolling back the driver to March. Let us know how you get on, please. Thanks.
  4. Interesting, can you screenshot what happened when you try to install it please?
  5. Please try this link: https://www.nvidia.com/download/driverResults.aspx/131974/en-us Let us know if this one work, thanks.
  6. If Football Manager 2018 do not crash anymore, you should update the driver back to the latest. Let us know if it works, thank you.
  7. Can you give me a screenshot of what the problem is, please? I am sorry but I still do not understand.
  8. Can you find your save game now?
  9. To confirm, the problem you are having is that the graphics in the game is low? Did you install the NVIDIA GeForce GTX 1050 Ti onto your PC?
  10. Jimmy Wong

    Application Error Crash

    Thank you for you save. We are currently investigating your case and will update you once we hear anything back. Thank you.
  11. When your game stopped working, does it generates any crash dump file? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2018\crash dumps Are you running any custom graphics/logos/faces/skins/databases? If so, could you remove them as a test and see whether it helps with the issue, please? In the meanwhile, could you try deleting cache and preferences folders, please? Let us know how you get on, thanks.
  12. Good to hear, good luck in your game!
  13. Does Football Manager 2018 works on your default PC display? Are you trying to player with an external monitor? If would be great if you can let us know as much information as possible so we can find out the issue quickly, please. Thank you.
  14. Hi, can you confirm that the crash happened when you are in the save game, please? I ask this because from looking at the screenshot provided, it seems like the crash happen before the start screen. Also can you check if this error generate a crash dump file, please? - You can located the crash dump file at C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2018\crash dumps Can you attach the DXDIAG, please too? Let us know how you get on, thank you.
  15. If it is working on a new game without custom database, at least we know it is only crashing on a specific game. As you said that you can't continue your save game, can you reproduce the crash? If so, would you be able to upload your save (just before it crashes) to FTP, please? Thank you.
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