Known issues and solutions - FAQ

[TMmufc]

Hi all, I was just wondering, well, I have already installed FM 09 on my laptop via steam with no problems.

Now my friend wants to use it as well , but when i download steam, it says cannot contact the steam network.

Does anyone know how to fix this or is there a genuine problem with steam

[malcuk1976]

No offence guys but £40 for the game then downloading 2 patches, numerous dotnet fixes, graphics drivers etc and now i gotta download a Half a gig SDK file... its a software development kit for GAMES DESIGNERS!!! im on pay as you go internet £15 quid a month... theres gotta be an easier way to get this working.

[leviathanyus]

ı read about half of the topic and nobody answered this problem

AppName: fm.exe AppVer: 9.0.0.23544

ModName: fm.exe ModVer: 9.0.0.23544 Offset: 00c0e857

which because I can't play the game.

I am desperate... Somebody please help!

I've already installed directxsdk and .net framework's latest.

[air_putih]

i had download the patch with my steam..and after updating my patch,my latest saved game can't be play..it would load,but only around 20% and stopped for a minute and i would quit the program back to the windows and message says : "The saved game cannot be loaded"

and i can't run the steam unless i restart my computer..

what should i do ???

[scfc1986]

Originally Posted by scfc1986

please can somebody help me with my problem, i dont think i have seen it on here.

the game seems to be running ok but everytime i click on 3d match engine it just doesnt work properly, i keep gettin blue and grey patches over the pitch and can only see a tiny bit of the pitch.

iv had a new graphics card installed nvidia 512mb GEforce7600GT, more memory and my pc serviced, also downloaded all the direct x things.

iv also sent an email and got no reply its doing my head in now i bought the game the day it came out!!

please help

scfc1986

please can somebody help me with this problem

any help on this yet please?

[givens]

ok, i have downloaded the new patch, when i try to load the game it says, "not well-formed (invalid token) at line 1 of update-930.xml". i am using steam but have also tried loading the game via fm shortcut.

i have had nothing but trouble with this game, with errors like this appearing, also the game crashing constantly when playing and when trying to save a game. makes me sad lol as i have been an avid FM fan since the start.

[icecreamman]

Is anyone else having trouble downloading the patch from the forum? The same problem is happening for all platforms;

1) none of the bittorrent links are loading

2) rapidshare; the page loads, I click on the link for non-premium users, then wait the obligatory 130 seconds before commencing download. The only problem? I'm supposed to type in a three-letter code that is supposed to appear next to the "download" button. Numerous attempts over several days, but I can't download without being shown what three-letter code I need to enter.

Or am I the only person who hasn't already downloaded the 9.3 patch...

[Thrustrated fm owner!]

when i load my fm 09 it comes up with a window called sports interactive and stays blank (white) ive just resolved a other issue wich was a missing dll file wich i downloaded it is now just blank white screen on load up

[icecreamman]

Is anyone else having trouble downloading the patch from the forum? The same problem is happening for all platforms;

I notice someone updated the page with the list of links, removing the rapidshare links. However, the bittorent links are still not viewable.

[matts]

Hi

my first post on here. My football manager game, will not let me load my last game, saying The save game could not be loaded. And when i start a new game and want to save it, it says Save game failed "This game could not be saved".

I tried uninstalling steam and FM and reinstalling it but it still comes up the same! What can i/should i do, cause its really annoying

[Superowl90]

My FM09 was running fine until a yesterday.

when i try to start a new game or when i try to load an old save i get this :

a serious error was encountered and the application will now close

Here is a pic of the problem

http://i273.photobucket.com/albums/j...wl90/ERROR.jpg

i am using the patched version as well and no luck

anyone know how to fix this ?

[matts]

Hi

my first post on here. My football manager game, will not let me load my last game, saying The save game could not be loaded. And when i start a new game and want to save it, it says Save game failed "This game could not be saved".

I tried uninstalling steam and FM and reinstalling it but it still comes up the same! What can i/should i do, cause its really annoying

Just to say i recently had steam, update my game to the newest version

[BestyBhoy]

HAPPNIN LADS MY GAME IS PRETTY MUCH FINE BUT ITS REALLY SLOWWWWWW HERES MY INFO CAN U TELL ME IF I NEED MORE RAM ECT ANY HELP WOULD B APPRECIATED. THANKS IN ADVANCE

------------------

System Information

------------------

Time of this report: 3/6/2009, 14:22:03

Machine name: BESTY

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)

Language: English (Regional Setting: English)

System Manufacturer: P4M80P

System Model: AWRDACPI

BIOS: Phoenix - AwardBIOS v6.00PG

Processor: Intel® Celeron® D CPU 3.33GHz

Memory: 446MB RAM

Page File: 429MB used, 1392MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

------------

DxDiag Notes

------------

DirectX Files Tab: The file d3d9d.dll is a debug version, which will run slower than the retail version.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: VIA/S3G UniChrome Pro IGP

Manufacturer: VIA/S3G

Chip type: VIA/S3G UniChrome Pro IGP

DAC type: Internal

Device Key: Enum\PCI\VEN_1106&DEV_3344&SUBSYS_0CF0105B&REV_01

Display Memory: 64.0 MB

Current Mode: 1024 x 768 (32 bit) (60Hz)

Monitor: Plug and Play Monitor

Monitor Max Res: 1600,1200

Driver Name: vtdisp.dll

Driver Version: 6.14.0010.0380 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 9/28/2007 10:44:20, 3573888 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: vtmini.sys

Mini VDD Date: 9/28/2007 10:44:26, 283008 bytes

Device Identifier: {D7B71FE6-7004-11CF-9772-FA2CA0C2CB35}

Vendor ID: 0x1106

Device ID: 0x3344

SubSys ID: 0x0CF0105B

Revision ID: 0x0001

Revision ID: 0x0001

Video Accel: ModeMPEG2_A ModeMPEG2_B ModeMPEG2_C ModeMPEG2_D

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

-------------

Description: Realtek AC97 Audio

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: PCI\VEN_1106&DEV_3059&SUBSYS_0CF0105B&REV_60

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: ALCXWDM.SYS

Driver Version: 5.10.0000.6220 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 1/25/2007 16:37:16, 4027456 bytes

Other Files:

Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Full

Cap Flags: 0xF5F

Min/Max Sample Rate: 8000, 192000

Static/Strm HW Mix Bufs: 26, 24

Static/Strm HW 3D Bufs: 26, 24

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: Yes, Yes

I3DL2 Listen/Src: Yes, Yes

Sensaura ZoomFX: No

Registry: OK

Sound Test Result: Not run

---------------------

Sound Capture Devices

---------------------

Description: Realtek AC97 Audio

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: ALCXWDM.SYS

Driver Version: 5.10.0000.6220 (English)

Driver Attributes: Final Retail

Date and Size: 1/25/2007 16:37:16, 4027456 bytes

Cap Flags: 0x41

Format Flags: 0xFFF

-----------

DirectMusic

-----------

DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS

DLS Version: 1.00.0016.0002

Acceleration: n/a

Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

Realtek AC97 Audio, Software (Kernel Mode), Output, DLS, Internal

Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Registry: OK

Test Result: Not run

-------------------

DirectInput Devices

-------------------

Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

Registry: OK

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1106, 0x3038

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 8/4/2004 12:00:00, 57600 bytes

| Driver: usbd.sys, 8/4/2004 12:00:00, 4736 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

| Matching Device ID: *pnp0303

| Service: i8042prt

| Driver: i8042prt.sys, 8/4/2004 12:00:00, 52736 bytes

| Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes

| Driver: kbdclass.sys, 8/4/2004 12:00:00, 24576 bytes

|

+ PS/2 Compatible Mouse

| Matching Device ID: *pnp0f13

| Service: i8042prt

| Driver: i8042prt.sys, 8/4/2004 12:00:00, 52736 bytes

| Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 8/4/2004 01:01:08, 40840 bytes

| Driver: mouclass.sys, 8/3/2004 22:58:34, 23040 bytes

----------------------------

DirectPlay Service Providers

----------------------------

DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.2180)

Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)

IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.2180)

Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.2180)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run

DirectPlay Test Result: Not run

Registry: OK

-------------------

DirectPlay Adapters

-------------------

DirectPlay8 Serial Service Provider: COM1

DirectPlay8 Serial Service Provider: COM2

DirectPlay8 IPX Service Provider: IPX Adapter 1 - (00000000,0015584EFD4A)

DirectPlay8 IPX Service Provider: IPX Adapter 2 - (00000000,001180CA47C6)

DirectPlay8 TCP/IP Service Provider: Local Area Connection 3 - IPv6 - fe80::211:80ff:feca:47c6

DirectPlay8 TCP/IP Service Provider: Teredo Tunneling Pseudo-Interface - IPv6 - fe80::ffff:ffff:fffd

DirectPlay8 TCP/IP Service Provider: 6to4 Tunneling Pseudo-Interface - IPv6 - 2002:5ceb:de78::5ceb:de78

DirectPlay8 TCP/IP Service Provider: Automatic Tunneling Pseudo-Interface - IPv6 - fe80::5efe:

DirectPlay8 TCP/IP Service Provider: Local Area Connection 3 - IPv4 -

-----------------------

DirectPlay Voice Codecs

-----------------------

Voxware VR12 1.4kbit/s

Voxware SC06 6.4kbit/s

Voxware SC03 3.2kbit/s

MS-PCM 64 kbit/s

MS-ADPCM 32.8 kbit/s

Microsoft GSM 6.10 13 kbit/s

TrueSpeech 8.6 kbit/s

-------------------------

DirectPlay Lobbyable Apps

-------------------------

------------------------

Disk & DVD/CD-ROM Drives

------------------------

Drive: C:

Free Space: 46.5 GB

Total Space: 74.1 GB

File System: NTFS

Model: ExcelStor Technology J880

Drive: D:

Model: DVDRW IDE H16X

Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.2180 (English), 8/4/2004 12:00:00, 49536 bytes

--------------

System Devices

--------------

Name: VIA CPU to AGP Controller

Device ID: PCI\VEN_1106&DEV_B198&SUBSYS_00000000&REV_00\3&13C0B0C5&1&08

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1106&DEV_7314&SUBSYS_00000000&REV_00\3&13C0B0C5&1&07

Driver: n/a

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1106&DEV_4314&SUBSYS_00000000&REV_00\3&13C0B0C5&1&04

Driver: n/a

Name: VIA/S3G UniChrome Pro IGP

Device ID: PCI\VEN_1106&DEV_3344&SUBSYS_0CF0105B&REV_01\4&3528C63D&0&0008

Driver: C:\WINDOWS\system32\DRIVERS\vtmini.sys, 6.14.0010.0380 (English), 9/28/2007 10:44:26, 283008 bytes

Driver: C:\WINDOWS\system32\s3minset.exe, 2.00.0064.0730 (English), 7/31/2007 15:13:52, 200704 bytes

Driver: C:\WINDOWS\system32\s3iset32.dll, 2.00.0064.0730 (English), 7/31/2007 15:13:54, 266240 bytes

Driver: C:\WINDOWS\system32\vtdisp.dll, 6.14.0010.0380 (English), 9/28/2007 10:44:20, 3573888 bytes

Driver: C:\WINDOWS\system32\vticd.dll, 6.14.0010.0380 (English), 9/28/2007 10:45:54, 1900544 bytes

Driver: C:\WINDOWS\help\VTDspChs.hlp, 9/17/2007 14:20:12, 21467 bytes

Driver: C:\WINDOWS\help\VTDspCht.hlp, 9/17/2007 14:20:12, 22749 bytes

Driver: C:\WINDOWS\help\VTDspJpn.hlp, 9/17/2007 14:20:12, 22872 bytes

Driver: C:\WINDOWS\help\VTDspKor.hlp, 9/17/2007 14:20:12, 24036 bytes

Driver: C:\WINDOWS\help\VTDspWst.hlp, 9/17/2007 14:20:12, 235316 bytes

Driver: C:\WINDOWS\help\VTDspTha.hlp, 9/17/2007 14:20:12, 19340 bytes

Driver: C:\WINDOWS\help\VTDspWs2.hlp, 9/17/2007 14:20:12, 170362 bytes

Driver: C:\WINDOWS\help\VTGm2WST.hlp, 9/10/2007 15:20:28, 142112 bytes

Driver: C:\WINDOWS\help\VTGm2CHS.hlp, 9/10/2007 15:20:28, 17519 bytes

Driver: C:\WINDOWS\help\VTGm2CHT.hlp, 9/10/2007 15:20:28, 17383 bytes

Driver: C:\WINDOWS\help\VTGm2JPN.hlp, 9/10/2007 15:20:28, 16585 bytes

Driver: C:\WINDOWS\help\VTGm2KOR.hlp, 9/10/2007 15:20:28, 19181 bytes

Driver: C:\WINDOWS\help\VTGm2Tha.hlp, 9/10/2007 15:20:28, 18467 bytes

Driver: C:\WINDOWS\help\VTGm2Ws2.hlp, 9/10/2007 15:20:28, 104488 bytes

Driver: C:\WINDOWS\help\VTin2wst.hlp, 9/10/2007 15:20:28, 60988 bytes

Driver: C:\WINDOWS\help\VTin2chs.hlp, 9/10/2007 15:20:28, 9303 bytes

Driver: C:\WINDOWS\help\VTin2cht.hlp, 9/10/2007 15:20:28, 9760 bytes

Driver: C:\WINDOWS\help\VTin2jpn.hlp, 9/10/2007 15:20:28, 9588 bytes

Driver: C:\WINDOWS\help\VTin2kor.hlp, 9/10/2007 15:20:28, 10225 bytes

Driver: C:\WINDOWS\help\VTIn2Tha.hlp, 9/10/2007 15:20:28, 8075 bytes

Driver: C:\WINDOWS\help\VTin2ws2.hlp, 9/10/2007 15:20:28, 49147 bytes

Driver: C:\WINDOWS\help\VTovlwst.hlp, 8/27/2007 19:04:00, 72478 bytes

Driver: C:\WINDOWS\help\VTovlchs.hlp, 8/27/2007 19:04:00, 10567 bytes

Driver: C:\WINDOWS\help\VTovlcht.hlp, 8/27/2007 19:04:00, 10523 bytes

Driver: C:\WINDOWS\help\VTovljpn.hlp, 8/27/2007 19:04:00, 10488 bytes

Driver: C:\WINDOWS\help\VTovlkor.hlp, 8/27/2007 19:04:00, 11350 bytes

Driver: C:\WINDOWS\help\VTOvlTha.hlp, 8/27/2007 19:04:00, 8679 bytes

Driver: C:\WINDOWS\help\VTOvlWs2.hlp, 8/27/2007 19:04:00, 50989 bytes

Driver: C:\WINDOWS\system32\VTDisply.cfg, 9/17/2007 14:20:08, 63585 bytes

Driver: C:\WINDOWS\system32\VTDispl2.cfg, 9/17/2007 14:20:08, 56619 bytes

Driver: C:\WINDOWS\system32\VTDispl3.cfg, 9/17/2007 14:20:08, 52036 bytes

Driver: C:\WINDOWS\system32\VTDisply.dll, 2.01.0037.0917 (English), 9/17/2007 14:20:02, 712704 bytes

Driver: C:\WINDOWS\system32\VTGamma2.dll, 2.00.0050.0910 (English), 9/10/2007 15:19:56, 524288 bytes

Driver: C:\WINDOWS\system32\VTGamma2.cfg, 9/10/2007 15:20:22, 50215 bytes

Driver: C:\WINDOWS\system32\VTGama_2.cfg, 9/10/2007 15:20:22, 36546 bytes

Driver: C:\WINDOWS\system32\VTInfo2.dll, 2.00.0063.0910 (English), 9/10/2007 15:19:56, 352256 bytes

Driver: C:\WINDOWS\system32\VTInfo2.cfg, 9/10/2007 15:20:22, 44076 bytes

Driver: C:\WINDOWS\system32\VTovrlay.dll, 2.00.0055.0827 (English), 8/27/2007 19:03:20, 593920 bytes

Driver: C:\WINDOWS\system32\VTovrlay.cfg, 8/27/2007 19:03:52, 59327 bytes

Driver: C:\WINDOWS\system32\VTOvrly2.cfg, 8/27/2007 19:03:52, 34375 bytes

Driver: C:\WINDOWS\system32\VTTimer.exe, 2.00.0008.0921 (English), 9/21/2006 16:36:18, 53248 bytes

Driver: C:\WINDOWS\system32\VModes.exe, 1.00.0005.0907 (English), 9/7/2007 10:49:58, 49152 bytes

Driver: C:\WINDOWS\system32\VTTrayp.exe, 2.00.0073.0827 (English), 8/27/2007 19:03:42, 200704 bytes

Driver: C:\WINDOWS\system32\VTTrayp.cfg, 8/27/2007 19:03:52, 51124 bytes

Driver: C:\WINDOWS\system32\VTTrayP2.cfg, 8/27/2007 19:03:52, 37162 bytes

Driver: C:\WINDOWS\help\VTtpwst.hlp, 8/27/2007 19:03:56, 105855 bytes

Driver: C:\WINDOWS\help\VTTPChs.hlp, 8/27/2007 19:03:56, 14728 bytes

Driver: C:\WINDOWS\help\VTTPCht.hlp, 8/27/2007 19:03:56, 14410 bytes

Driver: C:\WINDOWS\help\VTTPJpn.hlp, 8/27/2007 19:03:56, 13602 bytes

Driver: C:\WINDOWS\help\VTTPKor.hlp, 8/27/2007 19:03:56, 16213 bytes

Driver: C:\WINDOWS\help\VTTPTha.hlp, 8/27/2007 19:03:56, 11042 bytes

Driver: C:\WINDOWS\help\VTTPWs2.hlp, 8/27/2007 19:03:56, 88693 bytes

THERES MORE LOL ASK IF U NEED IT BUT THAT SHOULD DO IT.

[manukillie]

I don't have the time to look through 50 pages with problems to see if it has mine.

But mines has been running perfectly up until yesterday when i tried to open it and it come up with SI Activator has stopped working.

Can anybody please help me out with this!

The game was perfect up until then, the best yet IMO but due to the lack of bugs errors etc then people havent been able to get the best out of it.

[RickH]

HAPPNIN LADS MY GAME IS PRETTY MUCH FINE BUT ITS REALLY SLOWWWWWW HERES MY INFO CAN U TELL ME IF I NEED MORE RAM ECT ANY HELP WOULD B APPRECIATED. THANKS IN ADVANCE

------------------

System Information

------------------

Time of this report: 3/6/2009, 14:22:03

Machine name: BESTY

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_qfe.070227-2300)

Language: English (Regional Setting: English)

System Manufacturer: P4M80P

System Model: AWRDACPI

BIOS: Phoenix - AwardBIOS v6.00PG

Processor: Intel® Celeron® D CPU 3.33GHz

Memory: 446MB RAM

Page File: 429MB used, 1392MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.2180 32bit Unicode

.................[ shortened quote ]

THERES MORE LOL ASK IF U NEED IT BUT THAT SHOULD DO IT.

I would suggest that increasing your memory would be a good place to start

[BestyBhoy]

I would suggest that increasing your memory would be a good place to start

HOW DO I DO THAT ? CAN I DO IT ON MY COMPUTER OR DO I NEED TO BUY SOMETHING ?? ANY 1 HELP PLZ THANKS IN ADVANCE:thup:

[BestyBhoy]

changed virtual memory no diffrence made any other ideas ppl ? ta

[icecreamman]

I'm reposting because I notice that the post with the links has been updated, but the issue is unresolved.

For the page with the links for the 9.3.0 patch:

1) none (0) of the bittorrent links load.

2) Rapidshare - after the obligatory 130s wait for non-paying users, the link says "please enter [?] here..." Well the [?] never loads, so the upgrade can't be downloaded without entering whatever letters that unloaded icon has.

[Mike.83]

Hi.

I built my friend a new PC yesterday, and he took it home. He installed FM2009 through steam this morning, excited to play it.

Anyways, he's getting an error when trying to start through steam, telling him the game has to be shut down. When trying to start the game manually (navigating on his PC to where its installed and starting it, he gets an d3dx9_37.dll error. But its not saying the DLL file is missing...here is a screenshot of the error.

http://i124.photobucket.com/albums/p27/83_Mike/fm2009/error.jpg

He is running Vista Home Premium, 64bit version.

We've tried reinstalling DirectX and it didn't help at all.

[Blaze]

This is incredibly frustrating and stupid. I purchased my copy of WWSM 09 via digital download, then tried to update it only to find out that it kept asking for the disc. Came back on the site and found out that I needed to download the eSeller version. Now when i try to go back to RapidShare it says i've reached my limit for downloads and can't try again. Why aren't the downloads available on Sega's site? Why does it have to be soo complicated to download a simple file? On top of that the other links that are listed don't work. Why do we need to be scammed? Why do you have to go to a 3rd party vendor that charges to get your patch? This seems incredibly unprofessional. I paid for my game, I would like to play it, and i'm entitled to patch files.

[RDXCougar8173]

changed virtual memory no diffrence made any other ideas ppl ? ta

try getting service pack3 see if that helps

[BestyBhoy]

try getting service pack3 see if that helps

ill try that mate cheers. im starting to think its ram i need, because when fm 09 is open my computer useage is between 90 and 100 mostly 100, so when i click continue it loads really slow but if i minimize the game my computer useage goes really low then the game has loaded when i maximize it :confused: only thing i can think of is more ram :confused: if so am gne back to fm 2008 n just update it fully pimpd out lmao

[Neil Brock]

This is incredibly frustrating and stupid. I purchased my copy of WWSM 09 via digital download, then tried to update it only to find out that it kept asking for the disc. Came back on the site and found out that I needed to download the eSeller version. Now when i try to go back to RapidShare it says i've reached my limit for downloads and can't try again. Why aren't the downloads available on Sega's site? Why does it have to be soo complicated to download a simple file? On top of that the other links that are listed don't work. Why do we need to be scammed? Why do you have to go to a 3rd party vendor that charges to get your patch? This seems incredibly unprofessional. I paid for my game, I would like to play it, and i'm entitled to patch files.

The non-Rapidshare links to the digital download patch can be found in this thread - http://community.sigames.com/showthread.php?t=107986

Let us know how you get on. Thanks.

[BestyBhoy]

nbrocky hey m8, see 2 posts up can you confirm ill need more ram or have u got a cheeky wee idea that might make it work lol ?

[Neil Brock]

My FM09 was running fine until a yesterday.

when i try to start a new game or when i try to load an old save i get this :

a serious error was encountered and the application will now close

Here is a pic of the problem

http://i273.photobucket.com/albums/j...wl90/ERROR.jpg

i am using the patched version as well and no luck

anyone know how to fix this ?

Have you added any custom graphics or skins to your game? Also are you using a custom database? I would suggest deleting your settings folder and seeing if this helps:

First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Delete the “Football Manager 2009” Folder.

Wndows Vista:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Delete the “Football Manager 2009” Folder.

Let us know how you get on. Thanks.

[Neil Brock]

nbrocky hey m8, see 2 posts up can you confirm ill need more ram or have u got a cheeky wee idea that might make it work lol ?

The amount of Ram you have is fine, however both your processor and graphics card aren't fantastic which may be causing issues with the game. What I would suggest is making sure you aren't running any other programs when playing FM, and selecting a low amount of leagues and a smallish database when playing.

I would also suggest running a virus scan on your computer just to make sure you've not got any nasties making your system perform badly. Let us know how you get on. Thanks.

[Neil Brock]

Hi.

I built my friend a new PC yesterday, and he took it home. He installed FM2009 through steam this morning, excited to play it.

Anyways, he's getting an error when trying to start through steam, telling him the game has to be shut down. When trying to start the game manually (navigating on his PC to where its installed and starting it, he gets an d3dx9_37.dll error. But its not saying the DLL file is missing...here is a screenshot of the error.

http://i124.photobucket.com/albums/p27/83_Mike/fm2009/error.jpg

He is running Vista Home Premium, 64bit version.

We've tried reinstalling DirectX and it didn't help at all.

I would suggest reading the article found here - http://pcsupport.about.com/od/findbyerrormessage/a/d3dx9_37dll-dll.htm

Let us know how you get on. Thanks.

[Neil Brock]

when i load my fm 09 it comes up with a window called sports interactive and stays blank (white) ive just resolved a other issue wich was a missing dll file wich i downloaded it is now just blank white screen on load up

It may be worth deleting your cache files as described below, let me know how you get on. Thanks.

How to delete your Cache files

First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Go to the “Football Manager 2009” Folder.

5. Delete the 'cache' Folder found inside here.

Wndows Vista:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Go to the “Football Manager 2009” Folder.

6. Delete the 'cache' Folder found inside here.

[BestyBhoy]

The amount of Ram you have is fine, however both your processor and graphics card aren't fantastic which may be causing issues with the game. What I would suggest is making sure you aren't running any other programs when playing FM, and selecting a low amount of leagues and a smallish database when playing.

I would also suggest running a virus scan on your computer just to make sure you've not got any nasties making your system perform badly. Let us know how you get on. Thanks.

ive usually got about 40 processes running but to be hoinest i dont know what to stop running lol, ive scanned my computer had a virus and few spyware but once i got rid of them it didnt make no diffrence. my computer useage just now is 35 % im downloading a few things. but if i was 2 open fm right now it would hit a 100 % and wont move. will service pack 3 help or is that just pointless? the things i have running just now dont take up any computer useage there all normally at 0 untill the fm 09 bad boy starts up, im totally clued man lol might go back to fm 08 and just pimp it out lol, even though i want 09 to work lol also see how u said my processor and graphics card aren't fantastic can i download newer ones anywere?

[Neil Brock]

ive usually got about 40 processes running but to be hoinest i dont know what to stop running lol, ive scanned my computer had a virus and few spyware but once i got rid of them it didnt make no diffrence. my computer useage just now is 35 % im downloading a few things. but if i was 2 open fm right now it would hit a 100 % and wont move. will service pack 3 help or is that just pointless? the things i have running just now dont take up any computer useage there all normally at 0 untill the fm 09 bad boy starts up, im totally clued man lol might go back to fm 08 and just pimp it out lol, even though i want 09 to work lol also see how u said my processor and graphics card aren't fantastic can i download newer ones anywere?

Unfortunately it's not that simple, your system actually needs new parts to run FM09 quicker. I would suggest updating your graphics card, but that won't help with processing speed. FM is quite an intensive game for memory and processing, and if your system cannot handle it, then unfortunately you'll have to upgrade.

[BestyBhoy]

Unfortunately it's not that simple, your system actually needs new parts to run FM09 quicker. I would suggest updating your graphics card, but that won't help with processing speed. FM is quite an intensive game for memory and processing, and if your system cannot handle it, then unfortunately you'll have to upgrade.

i thought so lol,im just gonna go back to fm 08 and just update it ect, anyway thanks to every1 who tried to help me appreciate it and good luck to other ppl who are haveing problems anyhoo am off to pimp out fm 08 lmao thanks and goodbye

[Mike.83]

I would suggest reading the article found here - http://pcsupport.about.com/od/findbyerrormessage/a/d3dx9_37dll-dll.htm

Let us know how you get on. Thanks.

Just had a look at it, and I don't get any of the errors listed.

FM doesn't say the dll file is missing, it says it "is either not designed to run on windows or contains an error." As shown in my screenshot.

I've tried reinstalling DirextX9, updating it, and manually replacing the dll giving the error with no success

[Neil Brock]

Just had a look at it, and I don't get any of the errors listed.

FM doesn't say the dll file is missing, it says it "is either not designed to run on windows or contains an error." As shown in my screenshot.

I've tried reinstalling DirextX9, updating it, and manually replacing the dll giving the error with no success

Yeah I'm aware it's not missing but it's clearly faulty and needs replacing. I would suggest trying all the five steps listed in that link (although you've probably tried a few of them from what you've said.) Again let us know how you get on. Thanks.

[Neil Brock]

ok, i have downloaded the new patch, when i try to load the game it says, "not well-formed (invalid token) at line 1 of update-930.xml". i am using steam but have also tried loading the game via fm shortcut.

i have had nothing but trouble with this game, with errors like this appearing, also the game crashing constantly when playing and when trying to save a game. makes me sad lol as i have been an avid FM fan since the start.

I can't play the game due to an XML parsing error

If you have a shortcut on your desktop you can do the following:

• Right-click on the FM shortcut.
  
• Choose "Properties" from the pop-up menu.
  
• In the "Target" field, add the --reset_preferences command line option after "fm.exe", so it should look like this:
  "C:\Program Files\Sports Interactive\Football Manager 2009\fm.exe" --reset_preferences
  
• Press OK and then try to run the game as normal, using the shortcut.
  

You'll want to remove the command after you run the game, as otherwise it will continue to reset your preferences every time you launch.

If you don't have a shortcut you can make one and then perform the instructions on the shortcut you've made.

• If you purchased and installed the game through Steam you should be able to find the fm.exe in the following directory:
  C:/Program Files/Steam/SteamApps/Common/Football Manager 2009/
  
• If you purchased and installed the game from a boxed DVD copy you should be able to find the fm.exe in the following directory:
  C:/Program Files/Sports Interactive/Football Manager 2009/
  

Other XML Errors

Delete the following folder:

XP: C:\Documents and Settings\<username>\Application Data\Sports Interactive\Football Manager 2009\settings

Vista: C:\Users\<username>\AppData\Roaming\Sports Interactive\Football Manager 2009\settings

This may solve some issues regarding the XML Errors

[BestyBhoy]

nbrocky m8 am back lmao, i got my fm 08 up an running ect added all the graphics ect but when i used the database editor to make man city rich and do the transfers,i went to start the game and man citys funds wer just okay and they wer worth like 60 million :confused: why is it changeing on its own :confused: any ideas man ? cheers

[Neil Brock]

What did you save your edited database as? To be honest the best area to ask about editing issues is the Editors Hideaway, most your questions can be searched and found there. Let me know how you get on. Thanks.

[BestyBhoy]

just saved it as v1 m8, al try there cheers man

[Mike.83]

Ok, I think my last problem may be fixed, however, I can't activate the game. I followed the instructions in this thread: http://www.community.sigames.com/showthread.php?t=109662&highlight=unable+connect+internet

and get this error:

http://img13.imageshack.us/img13/8216/newerror.jpg

[craig_cab10]

i have this problem (The installation of Football Manager 2009 is finished, but some errors occurred during the install. Please see the installation log for details)

what do i do

i also get that problem, ive checked out the installation log and ive searched the error in which the problem doesn't play probably and ive found it.

Custom Action: com.sigames.InstallAnywhere.WindowsGameExplorer

Status: ERROR

what does that mean????

[Neil Brock]

Ok, I think my last problem may be fixed, however, I can't activate the game. I followed the instructions in this thread: http://www.community.sigames.com/showthread.php?t=109662&highlight=unable+connect+internet

and get this error:

http://img13.imageshack.us/img13/8216/newerror.jpg

The first link is dead here, could you please clarify the instructions you followed so I can look into it? Thanks.

[dan583]

Hi, I installed the game and registered it and it all seemed to be going well. When i try and start the game it wont load up, I just get a message saying FM2009 has encountered an error and needs to close, any work you have not saved may be lost. There are no error codes but the message is identicle to the message that you get on internet explorer when that crashes if anyone is familiar with it. Any help appreciated, Thanks.

[ryans kool]

hi. i played this game on my old laptop and it ran fine. on steam btw. i now have a new laptop, and when i type in the product key it says, "it would appear what you have attempted to enter is not a valid unlock , to purchase an unlock key please visit sigames.com", now it is valid cause it worked on my old laptop but it doesnt on my new laptop. i got a new laptop because my old 1 broke and i cant get on it. i say this because i wonder whether i have to delete fm 09 on my old one. if i do have to do this, as i cant get on 2 my old 1, will i have to buy the game again?

THANKS IN ADVANCE.

[Neil Brock]

Hi, I installed the game and registered it and it all seemed to be going well. When i try and start the game it wont load up, I just get a message saying FM2009 has encountered an error and needs to close, any work you have not saved may be lost. There are no error codes but the message is identicle to the message that you get on internet explorer when that crashes if anyone is familiar with it. Any help appreciated, Thanks.

It may be worth deleting your cache and making sure you have the 9.3 patch installed. The patch for the PC boxed version can be downloaded from links found in this thread - http://community.sigames.com/showthread.php?t=106355

To delete your cache do the following:

First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Go to the “Football Manager 2009” Folder.

5. Delete the 'cache' Folder found inside here.

Wndows Vista:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Go to the “Football Manager 2009” Folder.

6. Delete the 'cache' Folder found inside here.

If this fails to work it may be worth completely reinstalling the game. Let us know how you get on. Thanks.

[Neil Brock]

hi. i played this game on my old laptop and it ran fine. on steam btw. i now have a new laptop, and when i type in the product key it says, "it would appear what you have attempted to enter is not a valid unlock , to purchase an unlock key please visit sigames.com", now it is valid cause it worked on my old laptop but it doesnt on my new laptop. i got a new laptop because my old 1 broke and i cant get on it. i say this because i wonder whether i have to delete fm 09 on my old one. if i do have to do this, as i cant get on 2 my old 1, will i have to buy the game again?

THANKS IN ADVANCE.

No you certainly won't have to buy the game again. Check the following link to make sure you are entering the correct code: - http://keylookup.fm2009.softanchorinsight.com/

Try to register again, if you continue to have issues I would suggest looking here: http://community.sigames.com/showthread.php?t=65715

Let us know how you get on. Thanks.

[ryans kool]

Cheers i think my product key works now but when you type your product key in you press next(right), when i press next it ses , "sending activation request" then after it says " were sorry, but this installation of fm 09 certificate could not be activated for the following reason: the application was unable to connect to internet, please check your connection, for help visit sigames", i av checked my connection and it is fine so god knows what the problem is,

cheers in advance

[Neil Brock]

If you check that second link I provided it states a solution to the 'not connected to the Internet' problem. Again let me know how you get on. Thanks.

[ryans kool]

i have disabled my firewall which is the only internet blocker i think but it still says the same thing,

any other things to try?

ta in advance

[ryans kool]

btw im not the admin user in a normal user so if i login as admin would i be able to do it(install it)

[ryans kool]

please help, this is doing my head in, its back to the problem of my 1st post about the product key, n i also cant get on2 the next bit of the installation process as it says the message in my 2nd post,

thank you

[dan583]

It may be worth deleting your cache and making sure you have the 9.3 patch installed. The patch for the PC boxed version can be downloaded from links found in this thread - http://community.sigames.com/showthread.php?t=106355

To delete your cache do the following:

First of all you need to turn on hidden files and folders. Go to My Computer and at the top select 'Tools' the 'Folder Options'. The go to the 'View' tab and select 'Show hidden files and folders'

Windows XP:

1. Open “My Computer”

2. Navigate to : “Documents and Settings\<Username>\Application Data\

3. Go into the “Sports Interactive” Folder.

4. Go to the “Football Manager 2009” Folder.

5. Delete the 'cache' Folder found inside here.

Wndows Vista:

1. Click “Start”

2. Click your username on the start Menu

3. Click on “AppData” and then “Roaming”

4. Go into the “Sports Interactive” Folder

5. Go to the “Football Manager 2009” Folder.

6. Delete the 'cache' Folder found inside here.

If this fails to work it may be worth completely reinstalling the game. Let us know how you get on. Thanks.

Hi, Thanks for the reply. I deleted the cache and still get the same message. Have un-installed and then re-installed and still wont work. Any ideas? Do you know the error message i mean or do you want me to show you what it is? Thanks.