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Kyle Brown

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Everything posted by Kyle Brown

  1. Kyle Brown
    Appreciate the save file and added info, I'll pass this along to our testing team and see if they can work with it.
  2. Kyle Brown
    Really appreciate the save, and sorry to be a pain, but if you could provide the PKM from that match too we'll have everything we need to investigate this properly.
  3. Kyle Brown
    Thank you, I'll pass this over to be investigated.
  4. Kyle Brown
    Really sorry you never did get a response to this, I'm just double backing through old threads now and it appears I missed this one. We've got this issue under review and liaising with the head researcher to get official confirmation.
  5. Kyle Brown
    Was this save file started before update 2 (~24th February)? You can check that on the game status screen. It was a bug we have since resolved, but it only takes effect on saves made after that date I'm afraid. If the save file is after that date, could you please upload it via the link below: https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/
  6. Kyle Brown
    The table only shows the standings up to the final league stage game, matchday 34. To see the standings after the stage's matches, switch the stage on the table dropdown. If that's still appearing incorrectly, can we have a save file prior to the points split, and another save afterword's when it'll show the points being distributed incorrectly, if possible please?
  7. Kyle Brown
    We've got this under investigation. In the mean time, could you try the same thing, but instead of swapping the teams over, remove the original team, and add a new entry with the new team. Could you let us know if that helps at all?
  8. Kyle Brown
    Which team is this with, is it a created club?
  9. Kyle Brown
    Apologies for the delayed response, but staff were off for the UK bank holidays. Is the lobby open to everybody? When setting up the draft, there's an option detailing who can join - is it set to anyone online? What platform are you running FM on? There was no large outtages reported, but if it's continued over the weekend do let us know and we'll flag it.
  10. Kyle Brown
    Thank you, I'll pass this over.
  11. Kyle Brown
    There's not a fix yet, but it's an issue we're aware of and investigating. Can only apologise in the meantime.
  12. Kyle Brown
    It's an issue we're aware of but not one we have a fix for at the moment. It's being investigated, but without the IGE there's little we can offer at the moment - I'm really sorry.
  13. Kyle Brown
    To investigate something like this we'd need a save file with some specific named player examples. At the moment it's too vague to go on as we'd need more people to raise the issue or to back your claim. If you can provide a save, we will investigate promptly and action any changes we feel need to be made:
  14. Kyle Brown
    Would you happen to have a save file prior to that first offer coming in? It's one we can investigate but will need as specific an example as possible.
  15. Kyle Brown
    We've not got a resolution for this yet but it's under investigation with our testing team. Thank you for flagging it, but sorry I don't have a fix for you yet.
  16. Kyle Brown
    Could you try this with no custom graphics installed, please? You can cut the 'Graphics' folder out of Sports Interactive rather than deleting it, and moving it back at a later point. This isn't a widespread issue so it's likely something down to your setup. If playing on the default skin doesn't help, please provide your save file:
  17. Kyle Brown
    No fix for this one yet but we are aware of it and have it under review, thank you.
  18. Kyle Brown
    This is more of a tech issue rather than Art and Animation, could I please get you to raise a support ticket, and one of our team members will be in touch as soon as they can. https://support.sega.com/hc/en-gb/requests/new?ticket_form_id=360003117678
  19. Kyle Brown
    Your screenshots show that you're using custom graphic files - they could be the cause of this. Would you be able to cut 'Graphics' folder from within Sports Interactive and move it elsewhere, then clear your cache again, and see if the issue persists, please.
  20. Kyle Brown
    We'd need a save file to investigate this one properly if possible please, ideally just after the cup draw if you have it?
  21. Kyle Brown
    Do you have a save file we could use to investigate this, please?
  22. Kyle Brown
    Do you have a save file showing this example we could replicate in real time, please?
  23. Kyle Brown
    Could I ask you to please try uploading that save file again, I'm afraid it's not in our Cloud to investigate.
  24. Kyle Brown
    The second save you mentioned that also fails - does it have the same edited database changes? I'm afraid it's very likely down to that database that included the Haven Island league, and isn't something we'd be able to resolve in FM22. If you were to play through this date with a vanilla db, you wouldn't encounter the same issue. I'm really sorry for the bad news, but unfortunately I can't offer much more.
  25. Kyle Brown
    Do you have a save file with this showing that we could use to investigate this, please?
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