Maran Posted October 20, 2011 Author Share Posted October 20, 2011 I want to get it downloaded before I head to bed so I can get on it straight away after uni tomorrow. Any word on what's going on Matt? Link to post Share on other sites More sharing options...
BrumBrum74 Posted October 20, 2011 Share Posted October 20, 2011 Finally link and key came. Link to post Share on other sites More sharing options...
Maragkakis Posted October 20, 2011 Share Posted October 20, 2011 still nothing Link to post Share on other sites More sharing options...
Roady99 Posted October 20, 2011 Share Posted October 20, 2011 Its still saying Preorder on my account info....I shall wait up all night, Then demand comp tomo when it finally comes. Broken contracts, Tut tut. Link to post Share on other sites More sharing options...
VudoBadger Posted October 20, 2011 Share Posted October 20, 2011 .. still no email.. preload link, or anything for me Link to post Share on other sites More sharing options...
Markus Posted October 20, 2011 Share Posted October 20, 2011 same here :/ Link to post Share on other sites More sharing options...
SKYWALKER72 Posted October 20, 2011 Share Posted October 20, 2011 Still Nothing.... Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 20, 2011 Share Posted October 20, 2011 So sorry - we are speaking to the retailers now to ask what happened. We will update when we know... Link to post Share on other sites More sharing options...
mikeytk Posted October 20, 2011 Share Posted October 20, 2011 So sorry - we are speaking to the retailers now to ask what happened. We will update when we know... Appreciate your help. Link to post Share on other sites More sharing options...
Roady99 Posted October 20, 2011 Share Posted October 20, 2011 Would help if i didnt post my order no. LOL Try again... Now whats wrong with this picture? :| Link to post Share on other sites More sharing options...
cizko Posted October 20, 2011 Share Posted October 20, 2011 I have the game installed and running. Didnt have one problem or issue. Hope yours will be good too. Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 20, 2011 Share Posted October 20, 2011 OK - we've received information that the Gameplanet and SEGA emails are in the process of arriving. Keep an eye on those spam folders just in case and please let us know if you get yours... Link to post Share on other sites More sharing options...
VudoBadger Posted October 20, 2011 Share Posted October 20, 2011 any news yet? only reason I chose to spend my money at GamesPlanet was the promise I could get the game at midnight.. *edit* .. Matts got good timing with his post lol Link to post Share on other sites More sharing options...
Kenney Posted October 20, 2011 Share Posted October 20, 2011 Yea i haven't recieved any link or anything yet and i also got scammed with the 1 hour thing. I don't think i will be purchasing like this again. I ordered on the 18th, so you would think that they would have had the time to get a key ready. The only reason to choose download is so you can play on the advertised release, but i guess that won't be possible. Link to post Share on other sites More sharing options...
Maragkakis Posted October 20, 2011 Share Posted October 20, 2011 still waiting... pffff Gamesplanet won t get a penny next time! Link to post Share on other sites More sharing options...
Roady99 Posted October 20, 2011 Share Posted October 20, 2011 still waiting... pffffGamesplanet won t get a penny next time! Demand compesation, They have already broken the contract you are entitled to comp now Link to post Share on other sites More sharing options...
StevieE Posted October 21, 2011 Share Posted October 21, 2011 Mines just arrived!! Link to post Share on other sites More sharing options...
mikeytk Posted October 21, 2011 Share Posted October 21, 2011 1:00AM now. Still no sign, think I'll just go to bed and hope its there when I wake. Link to post Share on other sites More sharing options...
VudoBadger Posted October 21, 2011 Share Posted October 21, 2011 still waiting Link to post Share on other sites More sharing options...
Maran Posted October 21, 2011 Author Share Posted October 21, 2011 This is a bloody joke!! They don't offer any support either. I emailed them this afternoon and again tonight and no reply. Seriously bad here telling us we'd all get our games at the same time. That was the whole point in this silly steam activation thing, wasn't it? I'll know not to buy from anything like this again. Link to post Share on other sites More sharing options...
Roady99 Posted October 21, 2011 Share Posted October 21, 2011 Absolutley terrible, And there is no one to complain to either, Except Si/Sega and theres not really much they can do about it either! (Fuming isnt really the word) Link to post Share on other sites More sharing options...
Maragkakis Posted October 21, 2011 Share Posted October 21, 2011 i even sent them an email to complain!these ppl are not respnsible and violating the terms! Link to post Share on other sites More sharing options...
Scimitar Posted October 21, 2011 Share Posted October 21, 2011 1 am has been and gone and I am still waiting. Link to post Share on other sites More sharing options...
VudoBadger Posted October 21, 2011 Share Posted October 21, 2011 .. im tempted to ask for a refund and use my money on a site that actually delivers on that they promise Link to post Share on other sites More sharing options...
Maran Posted October 21, 2011 Author Share Posted October 21, 2011 .. im tempted to ask for a refund and use my money on a site that actually delivers on that they promise I'm more than tempted to open a dispute in paypal resolution centre Link to post Share on other sites More sharing options...
Markus Posted October 21, 2011 Share Posted October 21, 2011 I got mine by resending the confirmation email.. good luck everybody Link to post Share on other sites More sharing options...
Roady99 Posted October 21, 2011 Share Posted October 21, 2011 .. im tempted to ask for a refund and use my money on a site that actually delivers on that they promise Would be pointless a)Youd have to find someone to reply to an email (Not gonna happen) B) IF and IF you ever did manage that, Youd probably have to wait someting like 48-72 working hours for it to be in your bank. Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 21, 2011 Share Posted October 21, 2011 SO - we're told that they're about 60% through their sendout and needless to say, it's going more slowly than they expected. I've asked for an ETA on complete send and will be here until that comes through. Once again, please accept my huge apologies. This is not what we expected and we are sorry for the inconvenience. Link to post Share on other sites More sharing options...
Welshace Posted October 21, 2011 Share Posted October 21, 2011 fair play matt... good job Link to post Share on other sites More sharing options...
Roady99 Posted October 21, 2011 Share Posted October 21, 2011 SO - we're told that they're about 60% through their sendout and needless to say, it's going more slowly than they expected. I've asked for an ETA on complete send and will be here until that comes through. Once again, please accept my huge apologies. This is not what we expected and we are sorry for the inconvenience. Any chance of finding someone for us to complain too? Request compesation? As emailing there *Support* Is more than pointless. Link to post Share on other sites More sharing options...
rich_barnes Posted October 21, 2011 Share Posted October 21, 2011 I have just got mine from gamesplanet but it was worth the wait to see everyone on here with OCD going mental because they couldnt play at 00.01 Link to post Share on other sites More sharing options...
VudoBadger Posted October 21, 2011 Share Posted October 21, 2011 Thanks for the help Matt Link to post Share on other sites More sharing options...
Maran Posted October 21, 2011 Author Share Posted October 21, 2011 I have just got mine from gamesplanet but it was worth the wait to see everyone on here with OCD going mental because they couldnt play at 00.01 It's more to do with the issue of being lured into buying under false pretenses EDIT: Thanks Matt Link to post Share on other sites More sharing options...
Scimitar Posted October 21, 2011 Share Posted October 21, 2011 I got mine by resending the confirmation email.. good luck everybody thanks that has just worked for me. Link to post Share on other sites More sharing options...
Maragkakis Posted October 21, 2011 Share Posted October 21, 2011 SO - we're told that they're about 60% through their sendout and needless to say, it's going more slowly than they expected. I've asked for an ETA on complete send and will be here until that comes through. Once again, please accept my huge apologies. This is not what we expected and we are sorry for the inconvenience. i just got my email with download links and an activation code BUT IT SAYS "Once all the files are downloaded in the same folder, install your game by double clicking on the .exe file and follow the installation process" AND THE PROBLEM IS THAT I HAVE A MACBOOK AND I CAN T RUN .EXE!WHAT SHOULD I DO? Link to post Share on other sites More sharing options...
VudoBadger Posted October 21, 2011 Share Posted October 21, 2011 .. where do I go to get the re-sending of my confirmation email? Link to post Share on other sites More sharing options...
Welshace Posted October 21, 2011 Share Posted October 21, 2011 thats just a standard message i believe mara... you just download via steam and double click the fm shortcut as normal Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 21, 2011 Share Posted October 21, 2011 i just got my email with download links and an activation code BUT IT SAYS "Once all the files are downloaded in the same folder, install your game by double clicking on the .exe file and follow the installation process" AND THE PROBLEM IS THAT I HAVE A MACBOOK AND I CAN T RUN .EXE!WHAT SHOULD I DO? OK. So - can you try something for me? - Ignore the files. - Download Steam, for Mac. - Insert the code into Steam. Should work - could you give it a go? Link to post Share on other sites More sharing options...
Maragkakis Posted October 21, 2011 Share Posted October 21, 2011 i will give it a go Link to post Share on other sites More sharing options...
Roady99 Posted October 21, 2011 Share Posted October 21, 2011 Ok so now im getting a link to download a file, Which does nothing, And i still dont have an activation code for steam.... FARCE. Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 21, 2011 Share Posted October 21, 2011 As an alternative - there should be an "InstallFM12" App that you can run that will start setup. Try that. Sorry - I'm not much good on Macs! Link to post Share on other sites More sharing options...
Bertie BG Posted October 21, 2011 Share Posted October 21, 2011 As an alternative - there should be an "InstallFM12" App that you can run that will start setup. Try that.Sorry - I'm not much good on Macs! Putting the code into Steam should work Link to post Share on other sites More sharing options...
Maragkakis Posted October 21, 2011 Share Posted October 21, 2011 It worked...thank God! Thanks Sigames! Gamesplanet won t have my $$$ next time Link to post Share on other sites More sharing options...
Maran Posted October 21, 2011 Author Share Posted October 21, 2011 thanks that has just worked for me. Didn't work for me. Just got a link which doesn't work (yes I did download their software). Did you get activation code? Link to post Share on other sites More sharing options...
VudoBadger Posted October 21, 2011 Share Posted October 21, 2011 .. I did what you suggested in Steam, Matt .. seems to of worked .. now just the 3 hour wait while it downloads :/ Link to post Share on other sites More sharing options...
Matt ex SEGA Posted October 21, 2011 Share Posted October 21, 2011 Ok so now im getting a link to download a file, Which does nothing, And i still dont have an activation code for steam.... FARCE. Roady - try the advice above - namely; - Ignore the files. - Download Steam. - Insert the code into Steam. Link to post Share on other sites More sharing options...
Maragkakis Posted October 21, 2011 Share Posted October 21, 2011 Roady - try the advice above - namely;- Ignore the files. - Download Steam. - Insert the code into Steam. worked for me Link to post Share on other sites More sharing options...
Roady99 Posted October 21, 2011 Share Posted October 21, 2011 Roady - try the advice above - namely;- Ignore the files. - Download Steam. - Insert the code into Steam. Dont have a code for Steam. As i said all i get is a email, With a link nothing else. Link to post Share on other sites More sharing options...
Scimitar Posted October 21, 2011 Share Posted October 21, 2011 Didn't work for me. Just got a link which doesn't work (yes I did download their software). Did you get activation code? Yes I am downloading now Editor is already done. Link to post Share on other sites More sharing options...
vaan1337 Posted October 21, 2011 Share Posted October 21, 2011 i tried re sending and still no code for me... meh... so much for buying and not waiting for a illegal download Link to post Share on other sites More sharing options...
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