[Promise to a player instantly broken]

Hi @Albineezer

Do you have a save from before you sign Diomande? If so can you upload it to the link below

https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4

Cheers
Russell

[appointments not appeared in Transfers screen]

Hi @Kaiser_Tottenham

I believe you are the first to spot this, we've already noted it internally as well so it's being looked into

Thank you for raising the issue
Russell

[Player Unhappy with Playing Time, but getting adequate amount]

Hi @CaoShan

In the last 20 games Caicedo has started 11 games and, as he is considered an 'important player', he will be expecting to start in nearly every game he possibly can (not missing out on big games like both matches V Man City.)

In the last 10 games alone Caicedo has not started in 5 of those games which is no where near enough for a player who is considered an 'important player'. His playing time in these last 20 games is just about 'regular starter' level (which you can drop his agreed playing time to and he accepts).

Important players will expect to be playing nearly every minute of every game they can.

Cheers,
Russell

[Player is unhappy with agreed upon playing time]

12 hours ago, toon army 06 said:

I had a player worried about a new signing, I said he won't play over you. Then after that a news item in my inbox with that player unhappy with a lack of games, even though he started 99% last season & 100% of games so far this season.

Could you log this as a separate post with a save before the player gets unhappy over lack of games?

Many thanks
Russell

[Player is unhappy with agreed upon playing time]

Thanks for uploading the saves @sullg26535

With the Ampadu example when he started the next 2 games (v Wolves & Palace) he doesn't complain, however if he's not starting for those games then he will complain. As he's a regular starter if he doesn't start in 3 of the 4 games of the season he will be unhappy because he's not starting regularly. 

Same with Dan James, he's a regular starter but has started 7 out of the last 13 games (since Man City game), again this is not enough starts for someone who is marked as a 'regular starter' which is why his specific complaint is 'wants to start more games'.  

Cheers,
Russell

[Team B player unhappy impacting team A players]

Hi @DavidFarinha

That save should be early enough for us to look at, thanks. Did you make any promises to Charlie Webster? It seems he's waiting on a promise to do with playing time but I can't see where the promise generated

Cheers,
Russell

[Incorrect Actual Playing Time causing players unhappiness]

Hi @nicholas.shen

Just to let you know, although it shows lower than they are it's not affecting the playing time happiness, if you use the 'playing time view' you can see that both Solis and Ortiz are 'very happy' or 'delighted' with their current playing time. 

There is a known issue where the 'media opinion: international' incorrectly states the player needs to play more to get in to the international team which triggered the issue with Solis and is why Ortiz doesn't get unhappy.

Cheers,
Russell

[insane player demands, expectations]

This is a known issue that is under review

Russell

[Unhappiness at Team Talk lasting MONTHS?]

This is a known issue we're looking into 

thanks
Russell

[Unable to make promises from "[player] unhappy with team talks" team meetings]

Hi @bfq_8

Thanks for the detailed post, it's an issue we're aware of and got under review

Thanks
Russell

[Player unhappy about lacking signing even tho it happened]

This is a known issue that's being looked in to

Cheers,
Russell

[Wrongly Unhappy with position and role]

This is a known issue that we're looking in to 

Cheers
Russell

[Player Unhappiness with selling people]

Hi @wgjones

This is expected behaviour.

In this situation Rashford was the 'spokesperson' for the original group of unhappy players (that would have included Fernandes & Shaw), when he dropped the unhappiness a new player from the initial ''supporting'' group of players is now the 'spokesperson' for the group (in this case Fernanades), so the overall number of unhappy players would have dropped, with a new player becoming the leader/spokesperson to replace Rashford (as Rashford is no longer unhappy). When Fernandes then dropped the unhappiness Shaw becomes the leader (again, would have been part of the initial unhappy group) but the number of overall supporting players would have dropped further. 

Russell

[When promise is kept, his morale goes down anyway for reasons that make no sense.]

This is a known issue we're looking in to

Cheers
Russell

[The allowable number of physios is not correct.]

Hi @laiter

Yup, as noted by @tobiahabramson it's the total scouts, so in this case chief scout + scouts = 4

Thanks
Russell

[Some Eredivisie clubs have 0 staff members]

This is due to licencing reasons

[too many assistance manager been hired]

This is by design, in some nations you're allowed to hire more than 1 assistant manager, this is why they show as part of the overall coaches number and not their own separate slot. In this example you have 22 coaching slots so could, if you wanted to, hire 22 assistants, you could hire 0.

Russell

[Wrong player is Labelled as Unhappy with my Team Talk]

Hi @IonicThree

What's happened here is as the players drop the unhappiness it moves to another play from the original 'supporting' group. So when the issue first happened, Bruno was the 'spokesperson' for the unhappy group. When he drops the issue a new player from the supporting group becomes the new 'spokesperson', and Trippier was a supporter of that group initially but has now taken over as spokesperson. It looks like the number of unhappy people has dropped from 14 - 3, and if I go forward 2 weeks from the save you provided all of the players have dropped the issue.

The other issues around the unhappiness (how long it lasts and the number of players) we're aware of and are looking in to

Cheers,
Russell

[Player unhappy I didn't keep a promise that I was incapable of keeping due to international call-up and injury]

Hi @Lupus Immortalis

Do you have a save from before the promise fails? It should be extending as the players been away and then got injured so need to see why that's not happening

Cheers,
Russell

[Player unhappy with time played]

Hi @Woockeez

Do you have a save from any point before the inbox item lands?

Cheers
Russell

[Player unhappy at playing time despite being injured]

Hi @conor4669

That's absolutely a bug, do you have a save from before he gets unhappy? A save around mid - November would be perfect, if you do can you upload it to the link below?

https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4

Many thanks
Russell

[Squad unhappy at anything but optimal team talks]

@phantombandit

Thanks for the save you attached, if you go to 'dynamics - team talk feedback' and change the drop down from 'pre-match' to 'full time' you'll see they all expected a telling off, which is why their reaction was a bit confused.

Clearly this shouldn't be triggering an unhappiness meeting and we are looking in to the issue.

Cheers,
Russell

[Squad unhappy at anything but optimal team talks]

This is known issue we're looking in to

[Being forced to manage non league U18 league games!]

Hi @RuffJustice13

You can change to the assistant manager controlling U18 matches on 'staff - responsibilities - general' and the 2nd option is 'handles team selection (18)'. You currently have that set to yourself, change it to the assistant manager and you will no longer be controlling the U18 matches.

Hope this helps
Russell 

[Player wants to leave to win Champions League]

Hi @bgs4

Do you have a save from before Shaw gets unhappy? Looks to be around mid-May (15th) he gets unhappy?

Cheers
Russell