[goalkeeper depth??]

Hi @jayedson

With this kind of failed promise there's not a follow up chat it's just a case of 'the promise has failed'.

Cheers,
Russell

 

[AI not aligned to reality]

Hi @kevgaleuk

Do you have a save from before the bid comes in?

Kind regards
Russell

[Timber wants to leave to get into his National Team. He is injured when the game starts, and is still out for 5-6 months whilst complaining he wants to leave for more playing time]

Hi @Mobius

Do you have a save from before he gets unhappy? Can you try uploading the save on this link - https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4

Just click it to open and either click to open file search and upload, or just drag the file on to that page

Many thanks
Russell

[Unable to Apply for Jobs]

Hi @brianshea68

If you click on 'FM -> game status' and scroll down under 'selected nations' you'll note that you've changed the drop down for 'manageable teams' to 'nations only'. Change that back to 'all' and you'll be able to apply for jobs again.

Russell

[Promise Not Recognised : Got Sacked as a Result]

Hi @AB-Daveilliers

Will see if we can get a bit more guidance on how much the players are expected to player via the tooltip

Cheers,
Russell

[Player met target but inbox message saying he's failed?!]

19 minutes ago, drhoangduc2308 said:

Oh yeah I think I signed a new contract with him at that date. Ok then it's just me being silly. Thank you for being patient with me! If you want to check through the save anyway, the save name is Nguyễn Hoàng Đức - Barcelona res. Keep up the good work, the game this year just feels amaizng. You got a die hard fan here in Vietnam

No problem at all, always happy to help with issues like this, glad we got to the bottom of it! Really pleased you're enjoying this years version  

Many thanks
Russell

[Player met target but inbox message saying he's failed?!]

13 minutes ago, drhoangduc2308 said:

I don't think that's the case, cause he arrived at the club on July 1st 2024. I don't have a screenshot of it, but if you create a game as Barcelona with the 1st option (the traditional FM kind of save) then you can see that Vitor Roque arrives at the club on July 1st 2024. Anyway, I'll post in your cloud the save game

If you can upload the save and let me know the name that would be perfect, on the screenshot you've provided it says the target was set on 2/1/25 (did you offer a new contract or talk to the player at all around then?)



Many thanks
Russell

[Player met target but inbox message saying he's failed?!]

Hi @drhoangduc2308

It looks like you've set the target in Jan and the player has played 6 games and scored 10 goals since the target was set.

The issue is the player has only played 6 league games since the target was set (2/1/25) so he doesn't feel he's played enough to hit the target set in Jan. The screenshot of his season stats you've provided is for his whole season, but the target won't be measured against the season games/goals, it's set from the point you gave the player the target

Hope that makes sense

Cheers,
Russell

[Board Expectations Difference]

Hi @andyrobinson1234

It's an issue we're aware of and looking in to

Thanks
Russell

[job switch issue]

Hi @Mickeylad

It's an issue we're aware of and looking in to

Thanks
Russell

[On track for taregt achievement?]

Hi @Purplebleeder

Yup, this is working as intended - on the 'training - individual' screen you see the training score for that specific week, where as the one on the tooltip is the average since you set the target and the one the player is measured against. In this case it's been going up so the player is pleased with the progress they're making towards the target and expect to hit it.

Hope that makes sense?
Russell

[Not resolved even though promises have been fulfilled / In addition, minor bugs]

This is a known issue we're looking in to

Thanks
Russell

[Gabriel Martinelli unhappy about not being played in position.]

This is a known issue we're looking into

Thanks
Russell

[Player complaining about out of position when I am playing him in his position.]

This is a known issue we're looking into 

Thanks
Russell

[Player Promise Fufilled and 2 different mails recieved]

This is a known issue we're looking into 

Thanks
Russell

[Player met target but inbox message saying he's failed?!]

Hi @XanderMD53

Thanks for raising this, do you have a save from before the player fails the target so we can take a look into this? If so can you upload it to the link below?

https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4

Thanks,
Russell

[Promise Not Recognised : Got Sacked as a Result]

Hi @AB-Daveilliers

Thanks for posting this, we have been taking a look in to it.

It simply looks like the players didn't play enough matches - when you make the initial promise to give youth players meaningful playing time in the first team it's on the 24/11 and there's 30 games left of the season (minimum) and they only play in 11 of those, so around 33% - the board expectation is to give 'meaningful playing time' to at least 2 young players (as shown in the tooltip), so the board are looking for the players to be playing over 50% of the available playing time, as that was the promise you made to them for them agreeing to your request.

I will get the refusing to upgrade when they have those visions looked into as it should make them more likely to accept the request, although given the stature of the club and where the facilities are right now they're about what the owner/board would expect them to be. When you're in league 1 they're not going to willingly spend millions on improving youth academies and coaching when it's already at a level either equal to, or above, nearly everyone else in the division. Appreciate you've got a fair bit of money in the bank, but all that (and more) is allocated as transfer budget so they're not going to consider those as funds they can use elsewhere. 

Cheers,
Russell

[Embargo / Squad happiness issue]

It's a known issue we're looking into

Cheers,
Russell

[Wrongly Unhappy with position and role]

This is a known issue that's being looked in to

Thanks
Russell

[Squad unhappy with team talk when not managing friendly]

This is a known issue that's being looked in to

Cheers
Russell

[Got Sacked While Untouchable]

Hi @CaptainGranit

Thanks for the save, it's a big help.

When you say 'I played 4 or 5 19-22 years old pretty regularly' who specifically do you mean? I can see Pena has started a lot of games, and at 20-21 he meets the criteria, the rest of the spine of the team are all mid 22 or older (Babec, Jurkovskis, Contreras & Nguena)

Many thanks
Russell

[Club Atmosphere - one unhappy player (no unhappy player in team)]

Hi @Ngoc

It's Giacomo Corona in your U20s team - he's got a 'slt' marker as he wants to join Brescia.

He's not showing on the under 20s squad dynamics page, as having an 'slt' so will get it looked at why he shows on the 'unhappy player at club' part but not the actual 'issues' section

[Board Feedback is Grade "E" although i surpass game expectations]

Hi @JonasG

Thanks for raising, this is a known issue that we've got under review - would it be possible for you to upload your save at the link below? 

https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4

Thanks,
Russell

[Player absymal/extremely poor morale despite being happy?]

Thanks for posting @slipknottin

It's something we're aware of and looking into

Thanks
Russell

[Wrongly Unhappy with position and role]

55 minutes ago, danielk0302 said:

@Russell Hammant - I have another example of this, if needed.

 

Would also be great if we could see what position the player wants to be played in somewhere in either promises / contract, if possible? Thanks

When you offer the promise in contract talks it will display the position and role there and once the contract is signed if you go to the 'home - promises' screen it tells you in the 'promise' description (and the tooltip if you hover over the description string) the position & role the player expects to play in.

Hope this helps

Russell