dayjam Posted October 21, 2010 Share Posted October 21, 2010 Game was working really well on my Mac, flying through my pre-season then it unexpectedly quit with the error message: Football Manager 2011 v 11 . 0 . 0 rc 150727 quit unexpectedly I've tried reloading the game (via Steam) a few times and it now continually crashes just before the Start menu would appear (once all the sponsors, licence issue etc has run)... Any help would be greatly appreciated. Thanks Link to post Share on other sites More sharing options...
olusinho Posted October 21, 2010 Share Posted October 21, 2010 i have had the exact same problem.very fustrating Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Can you try removing the 'Sports Interactive' folders from the following locations and trying again: User > Library > Preferences & User > Library > Caches Thanks Link to post Share on other sites More sharing options...
olusinho Posted October 21, 2010 Share Posted October 21, 2010 thanks for that. tried it as it works. will i have to do the same on the full version? Link to post Share on other sites More sharing options...
dayjam Posted October 21, 2010 Author Share Posted October 21, 2010 thanks, yep works. will this be a continual problem? Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 The demo code is the same as the full version but hopefully you won't have to keep doing this. Unfortunately this isn't something that I have encountered on any of our Macs in the office (or on my iMac or Macbook Pro at home) so I'm really not sure what has caused this issue. Are you by any chance using MobileMe? FM2010 had an issue at a similar point which could be solved by disabling iDisk, it's a bit of a guess but it might be worth a look? Link to post Share on other sites More sharing options...
StoneColdA Posted October 21, 2010 Share Posted October 21, 2010 Buy a PC? Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Buy a PC? This sort of post isn't helpful. Can we refrain from them please Link to post Share on other sites More sharing options...
DJ Backchat Posted October 21, 2010 Share Posted October 21, 2010 i'm on a mac and it crashes everytime i go to play a game in 3D mode in a windowed display. works fine when in full screen macbook pro 13 inch 4gig ram NVIDIA GeForce 9400M the screen just goes haywire and i get a black bar along the bottom... its likes its trying to play it in full screen other than that great game Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Can you also try clearing the 'Sports Interactive' folder from User > Library > Cache and let me know if this helps at all? It's only happening in Windowed mode? Is it happening with all graphic detail levels? Link to post Share on other sites More sharing options...
DJ Backchat Posted October 21, 2010 Share Posted October 21, 2010 only happens in windowed mode at all graphic detail levels will do what you just suggested now game runs fine in full screen mode its not the game screen that goes crazy but my whole mac screen goes nuts an then freeze up had to do a forced shut down Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 And this is happening every time in windowed mode? Sounds like a very odd issue, certainly not something i've seen on any of the machines i've tested on. Link to post Share on other sites More sharing options...
dayjam Posted October 21, 2010 Author Share Posted October 21, 2010 Just happened to me again, even after clearing the folders. I'm playing in windowed mode, will try in full screen. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Sorry about this issue dayjam. Can I ask what the full specs of your graphics card and machine are? You can find full details by selecting About This Mac > More Info Link to post Share on other sites More sharing options...
dayjam Posted October 21, 2010 Author Share Posted October 21, 2010 Always played FM2010 in windowed mode with no problems at all... details of my Mac below... thanks Hardware Overview: Model Name: MacBook Model Identifier: MacBook6,1 Processor Name: Intel Core 2 Duo Processor Speed: 2.26 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 2 GB Bus Speed: 1.07 GHz Boot ROM Version: MB61.00C8.B00 SMC Version (system): 1.51f53 Serial Number (system): W89489EC8PW Hardware UUID: 5C597B7C-23E1-519C-9AC9-5EF78AD2436C Sudden Motion Sensor: State: Enabled NVIDIA GeForce 9400M: Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0863 Revision ID: 0x00b1 ROM Revision: 3462 Displays: Color LCD: Resolution: 1280 x 800 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Display Connector: Status: No Display Connected Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 If you kick off a match in full screen mode and then switch to windowed while the game is running (shift + cmd + f) do you have the same problem? Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 Happens to me aswell. Have tried windowed and full screen. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 What are the specs of your machine and graphics card please Krybel? Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 its happening to me too. tried deleting folders, running in full screen, windowed, and with sound off. keeps crashing on the same date per saved game. first time round 14th of july, second time round 30th of july. Model Name: MacBook Pro Model Identifier: MacBookPro5,5 Processor Name: Intel Core 2 Duo Processor Speed: 2.53 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 4 GB Bus Speed: 1.07 GHz Boot ROM Version: MBP55.00AC.B03 SMC Version (system): 1.47f2 Serial Number (system): W893219J66E Hardware UUID: 6EA34353-389F-5674-990D-0358869979C7 Sudden Motion Sensor: NVIDIA GeForce 9400M: Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0863 Revision ID: 0x00b1 ROM Revision: 3427 Displays: Color LCD: Resolution: 1280 x 800 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Display Connector: Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 Modellnavn: MacBook Modellidentifikator: MacBook2,1 Prosessornavn: Intel Core 2 Duo Prosessorhastighet: 2 GHz Antall prosessorer: 1 Antall kjerner totalt: 2 Intel GMA 950: Brikkesettmodell: GMA 950 Type: GPU Buss: Innebygd VRAM (totalt): 64 MB delt systemhukommelse Leverandør: Intel (0x8086) Enhets-ID: 0x27a2 Revisjons-ID: 0x0003 Skjermer: Farge-LCD: Oppløsning: 1280 x 800 Pikseldybde: 32-bits farge (ARGB8888) Hovedskjerm: Ja Like skjermer: Av Tilkoblet: Ja Innebygd: Ja Nivå 2-buffer: 4 MB Hukommelse: 2,5 GB Busshastighet: 667 MHz Start-ROM-versjon: MB21.00A5.B07 SMC-versjon (system): 1.13f3 Serienummer (system): 4H7047FNWGL Maskinvare-UUID: 00000000-0000-1000-8000-0019E362D030 Sudden Motion Sensor: Tilstand: Aktivert Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Maxtheking, are you discussing the graphics error or the crash? Krybel is that correct that you're graphics card has 64mb of VRAM? That is way below minimum spec if so Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 its happening to me too. tried deleting folders, running in full screen, windowed, and with sound off. keeps crashing on the same date per saved game. first time round 14th of july, second time round 30th of july.: Same is happening to me... Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 crash. i havent even played a game yet. Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 could this have anything to do with steam? i only downloaded it to install fm as i prefer running it off the disc normally. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Are these crashes happening after you've made a big transfer at all? Do they recreate from save games? If so could you upload them to our ftp so I can take a look, thanks Link to post Share on other sites More sharing options...
dayjam Posted October 21, 2010 Author Share Posted October 21, 2010 The problem just got worse for me - it now crashes at the last point before my saved game loads, so I can't even get into the game at the moment (this is after constantly deleting the folders)... Link to post Share on other sites More sharing options...
DJ Backchat Posted October 21, 2010 Share Posted October 21, 2010 mines working fine in windowed now, thankyou very much for the help Mr. Farley maybe you should add the clearing the cache and library advice to the FAQ sticky and if it helps my MacBook spec was Model Name: MacBook Pro Model Identifier: MacBookPro5,5 Processor Name: Intel Core 2 Duo Processor Speed: 2.53 GHz Number Of Processors: 1 Total Number Of Cores: 2 L2 Cache: 3 MB Memory: 4 GB Bus Speed: 1.07 GHz and memory card Chipset Model: NVIDIA GeForce 9400M Type: GPU Bus: PCI VRAM (Total): 256 MB Vendor: NVIDIA (0x10de) Device ID: 0x0863 Revision ID: 0x00b1 ROM Revision: 3427 Displays: Color LCD: Resolution: 1280 x 800 Pixel Depth: 32-Bit Color (ARGB8888) Main Display: Yes Mirror: Off Online: Yes Built-In: Yes Display Connector: Status: No Display Connected Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 Made lots of transfers. Even played a game, but crashes on the same date after the game. Link to post Share on other sites More sharing options...
dayjam Posted October 21, 2010 Author Share Posted October 21, 2010 Re the big transfers, my problems have been since I signed Torres for £82m???? Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 yes, just after signing torres for 73million. playing as man city if this makes any difference. i can upload the saved game if you want, jsut let me know how. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 I think this is the same crash as a couple of other people have had in the demo information thread. I'm fairly confident it is regarding breaking your team's transfer record. Rest assured that we're looking into it and apologies for the issues. Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 just started a new game and signed torres again for 73 million. after confirming transfer it crashes the next day so you may be right ant. Thought this may help you. DAMN TORRES! Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Thanks for the info Max. The issue is very much under review Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 It crashes everytime i try to respond to "Unbeatable Newcastle enter the record books". Maybe it has something to do with breaking records? Link to post Share on other sites More sharing options...
lukewbutler04 Posted October 21, 2010 Share Posted October 21, 2010 Thanks for the info Max. The issue is very much under review happening on my macbook aswell. crashed after completing record signings with birmingham. when you say 'the issue is very much under review?' what do you mean by that? are you going to fix it for the full game release? or update the demo? im gutted ive waited to play the demo for a long time and not it is unplayable. Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Are those of you experiencing the records crash logged into Twitter in the game at all? If not could you perhaps try logging in when you add a manager (if you have an account obviously) and giving it a go? Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 not logged in to twitter when crash happens. dont have an account. Link to post Share on other sites More sharing options...
krybel Posted October 21, 2010 Share Posted October 21, 2010 Im logged in when it happens Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 Ok, thanks for the info guys Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 21, 2010 SI Staff Share Posted October 21, 2010 If you go to the 'Manage Subscriptions' screen and unsubscribe from any 'Records' related news items for both club and competition does the game still crash? Link to post Share on other sites More sharing options...
maxtheking Posted October 21, 2010 Share Posted October 21, 2010 Ant, i removed the torres player subscription just before comfirming the signing. would this be the only subscription i need to remove? that didnt work it crashed again. also removed the premier league subscription. Link to post Share on other sites More sharing options...
Pash22 Posted October 21, 2010 Share Posted October 21, 2010 Had the exact same problems, happens at different times during the game and gets to the point where you load the previous saved game and before its loaded it quits unexpectedly. Link to post Share on other sites More sharing options...
allgravy Posted October 21, 2010 Share Posted October 21, 2010 having the same problem as everyone else on my macbook pro. game crashes after I make a big money signing, i realised it was when i broke record transfer fee so stopped signing torres but the crash still happens after signing chiellini for 30m. im assuming its after big money transfers? would really appreciate a quick solution. Link to post Share on other sites More sharing options...
krybel Posted October 22, 2010 Share Posted October 22, 2010 Will this be fixed in the full game? Link to post Share on other sites More sharing options...
krybel Posted October 22, 2010 Share Posted October 22, 2010 Will the issue be solved in the demo released at lunch today? Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 22, 2010 SI Staff Share Posted October 22, 2010 The demo released at lunchtime will be the same as the Steam version Link to post Share on other sites More sharing options...
SI Staff Ant Farley Posted October 22, 2010 SI Staff Share Posted October 22, 2010 That said however i've just loaded the saves provided yesterday in the non-steam demo and neither of them crashed here so it would be worth a try. Link to post Share on other sites More sharing options...
lukewbutler04 Posted October 22, 2010 Share Posted October 22, 2010 That said however i've just loaded the saves provided yesterday in the non-steam demo and neither of them crashed here so it would be worth a try. well how is this problem going to be fixed? because if im right in saying theres nothing you can do about the full game now as it has gone gold? Link to post Share on other sites More sharing options...
tomvad Posted October 22, 2010 Share Posted October 22, 2010 why do i always get MESSAGE THAT THE GAME HAS STOPPED WORKING AND SHUTS DOWN FM DEMO EARLY IN PRE SEASON Link to post Share on other sites More sharing options...
cgonzalez Posted October 22, 2010 Share Posted October 22, 2010 I downloaded from Steam yesterday and playing as Tottenham, but have not made any signings and I've played about 10 games without any problems? 2010 Mac Mini 2.4 GHz Intel Core 2 Duo 2GB RAM and Nvidea graphics. Link to post Share on other sites More sharing options...
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