Jaggysnake537 Posted October 26, 2018 Share Posted October 26, 2018 I have been playing fmm 18 since the day it came out. Absolutely love it! Today I got the new iPhone XR. I saved my game on the cloud and installed it on my new phone. When I open the game it does not fit the screen, or even nearly. It’s totally unplayable! I fully intend on getting 2019 when it’s released but I want to play 18 now. Please help! Link to post Share on other sites More sharing options...
SI Staff Sebastian Szlenkier Posted October 26, 2018 SI Staff Share Posted October 26, 2018 Don't know if we'll be able to get it working for FMM18 but it will be up and working well for 19! May not be perfect at the start but FMM19 will certainly work well with the XR. Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted November 1, 2018 Share Posted November 1, 2018 I’ve also got an iPhone XR and purchased FM2019 tonight. It doesn’t fit the screen properly. Infect it’s way off! Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 1, 2018 SI Staff Share Posted November 1, 2018 1 minute ago, NEO-BAHAMUT- said: I’ve also got an iPhone XR and purchased FM2019 tonight. It doesn’t fit the screen properly. Infect it’s way off! Yeah - not perfect for release (given the device only came out on Friday it's been hard to do that much) but we'll continue to improve it, it's a lot better than 18 looked on the device. Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted November 1, 2018 Share Posted November 1, 2018 Yeah. I understand. Here’s a screen shot of what I get. Hopefully it will be fixed soon enough Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 1, 2018 SI Staff Share Posted November 1, 2018 3 minutes ago, NEO-BAHAMUT- said: Yeah. I understand. Here’s a screen shot of what I get. Hopefully it will be fixed soon enough Yep, we're aware of this. Works better if you play with the screen the opposite way round! Edit: Probably also works better if you use the side menu option. Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted November 1, 2018 Share Posted November 1, 2018 Ah ok. Will give it a try. Glad it’s been acknowledged by SI. Link to post Share on other sites More sharing options...
Kraudi Posted November 1, 2018 Share Posted November 1, 2018 Does the game fit the Xs device to use fullscreen? Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 1, 2018 SI Staff Share Posted November 1, 2018 14 minutes ago, Kraudi said: Does the game fit the Xs device to use fullscreen? Should do based on the tests we have done here - we don't have the device in QA quite yet but we did have access to one. Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted November 2, 2018 Share Posted November 2, 2018 What I’d like to see is when it asks you which menu format you use it should be a menu that says are you using android -> use this menu are you using iphone -> then it goes to another menu that asks which phone. Then it automatically sets the best theme for yourself. Obviously it could be difficult with the amount of devices your supporting. Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 2, 2018 SI Staff Share Posted November 2, 2018 8 hours ago, NEO-BAHAMUT- said: What I’d like to see is when it asks you which menu format you use it should be a menu that says are you using android -> use this menu are you using iphone -> then it goes to another menu that asks which phone. Then it automatically sets the best theme for yourself. Obviously it could be difficult with the amount of devices your supporting. Ah - we want to give people the choice of bottom and side menus, and both will be fine on the XR when we have a chance to finish fixing it up. Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted November 2, 2018 Share Posted November 2, 2018 Great stuff. Is there an estimated time as to when the fix will be out? Im putting it on hold now till its working. Link to post Share on other sites More sharing options...
RyanSimmo Posted November 2, 2018 Share Posted November 2, 2018 Hello, I have an iPhone Xr with the same issue, is there a timeline on this fix please. Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 2, 2018 SI Staff Share Posted November 2, 2018 57 minutes ago, RyanSimmo said: Hello, I have an iPhone Xr with the same issue, is there a timeline on this fix please. The phone only came out a week ago and there is an approval window at Apple! We want to do this properly so it may take a little while. As mentioned above, notch on the right and side menu is the best right now. Link to post Share on other sites More sharing options...
SI Staff Sebastian Szlenkier Posted November 30, 2018 SI Staff Share Posted November 30, 2018 We just released an update which should solve this issue and ensure the display covers the full screen. Link to post Share on other sites More sharing options...
rossdw Posted November 30, 2018 Share Posted November 30, 2018 Hey, Thanks for taking a look at this. Now that it fills the screen I can't see the actions menu in the bottom-right, see screenshot attached Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted November 30, 2018 SI Staff Share Posted November 30, 2018 That's not right or what it should look like. Can you try to back up your save game to a computer or cloud and then reinstall? Link to post Share on other sites More sharing options...
NEO-BAHAMUT- Posted December 1, 2018 Share Posted December 1, 2018 Finally fixed. Thank you Link to post Share on other sites More sharing options...
Jamiea94 Posted December 2, 2018 Share Posted December 2, 2018 I have the same problem since the update, would this be fixed by re-installing the game? My save is already backed up on iCloud so should be alright to do so Link to post Share on other sites More sharing options...
Jamiea94 Posted December 2, 2018 Share Posted December 2, 2018 6 hours ago, Jamiea94 said: I have the same problem since the update, would this be fixed by re-installing the game? My save is already backed up on iCloud so should be alright to do so Tried re-installing and it’s still the same, it’s almost right but I have no access to bottom menus, when is this going to be sorted? Link to post Share on other sites More sharing options...
SI Staff Jamie King Posted December 3, 2018 SI Staff Share Posted December 3, 2018 Have you set your display to Zoomed view by any chance? We think this is probably what's caused the issue and we're investigating it as a priority. In the meantime, changing the zoom level to 'Standard' should temporarily resolve your issue. Thanks. Link to post Share on other sites More sharing options...
Jamiea94 Posted December 3, 2018 Share Posted December 3, 2018 6 minutes ago, Jamie King said: Have you set your display to Zoomed view by any chance? We think this is probably what's caused the issue and we're investigating it as a priority. In the meantime, changing the zoom level to 'Standard' should temporarily resolve your issue. Thanks. I’ve just changed the settings to “standard” and it’s solved the problem, is there going to be an update to be able to play the game with the display of the phone set to “zoomed”? Thank you for your help! Link to post Share on other sites More sharing options...
SI Staff Alari Naylor Posted December 4, 2018 SI Staff Share Posted December 4, 2018 Yes - there will be soon. Link to post Share on other sites More sharing options...
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