goofkdy Posted December 19, 2008 Share Posted December 19, 2008 Hi Guys, I am sorry for the outburst but I just can't stand FM09 the game it self when it runs is a good game and an improvement on the previous FM's which I have bought ( as well as the champ manager series games) HOWEVER I AM DISGUSTED at the activation policies and the lack of support in clearing up the issues The Problem I have relates to the following error (821) http://community.sigames.com/showthread.php?t=65715 I have had the game since it was released (via steam) and EVERY time I have loaded the game up I have been forced to delete the certificate from the the program data folder C:\ProgramData\Sports Interactive Then re-activate my key, now this wasn't perfect but at least I could play the game I legally paid for That was until today, I logged on to the boards just out of curiosity only too see a patch had been released, so I boot up steam and install the patch and guess what I can't play the game not even when I delete the certificate/re-activate my key Correct me if I am wrong but are patches not meant to IMPROVE the users experience? None of the options offered via the board have helped my personal plight and I don't for one second think I am only one. Link to post Share on other sites More sharing options...
lawsie Posted December 19, 2008 Share Posted December 19, 2008 might want to change title slightly. Link to post Share on other sites More sharing options...
goofkdy Posted December 19, 2008 Author Share Posted December 19, 2008 yeah the original title wasa bit blunt to be honest but c'mon we all paid for a fully functional game (bugs are a different story) but the whole activation debacle is really getting to me and now since the new patch has been released i can't even play the game, its a bit out of order if you ask me Link to post Share on other sites More sharing options...
DB11 Posted December 19, 2008 Share Posted December 19, 2008 People are just going to think this is a rant and ignore the thread judging by the title. At least be descriptive if you want help Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted December 19, 2008 Administrators Share Posted December 19, 2008 So have you followed the instructions given regarding -821 in that thread? Link to post Share on other sites More sharing options...
goofkdy Posted December 19, 2008 Author Share Posted December 19, 2008 So have you followed the instructions given regarding -821 in that thread? yip, tried everything the board has to offer and the screen shot is a visual representation of the error messages as a result of following the instructions provided. Link to post Share on other sites More sharing options...
Matt ex SEGA Posted December 19, 2008 Share Posted December 19, 2008 You need to contact Customer Services.... Link to post Share on other sites More sharing options...
goofkdy Posted December 20, 2008 Author Share Posted December 20, 2008 You need to contact Customer Services.... and that's it is it? so no patch or work around just a phone number and then pay x for said customer services call on top of the £ I have already paid for a game that I STUPIDLY thought that once installed the would work, just like 99.9% of the other PC games I have bought yet FM09 is somehow different, why is that? What a joke. Link to post Share on other sites More sharing options...
oTRUTHo Posted December 20, 2008 Share Posted December 20, 2008 steam is only to save si\puplishers money at your expence? buy a box version in future ? Link to post Share on other sites More sharing options...
Matt ex SEGA Posted December 20, 2008 Share Posted December 20, 2008 Ummm - I didn't mention paying for Customer Services - you can mail them and they'll call you - and fix this issue... "No patch or workaround" - you'll never know unless you speak to them, it's what they're there for? EDIT - oh, you've been banned. Link to post Share on other sites More sharing options...
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