Back to Earth Posted November 2, 2012 Share Posted November 2, 2012 Bought the game (disc for PC). Loaded it up but when I try to play, message appears "game is currently available (unspecified error)". AVIRA pop up says "A virus or unwanted program "TR/Crypt.XPACK.GEN" was found in the "C:/Program Files (x86)\Steam\SteamApps\...\fm.exe" and says file access is denied. I verified the cache files on Steam Library, following the suggestion by Neil on the demo thread above. Have noted Neil's suggestion that I should add "fm.exe" to exceptions list but I have no clue how to do this. Can someone please offer assistance to a (computer) simpleton?! Thanks in advance. Link to post Share on other sites More sharing options...
haunted1234 Posted November 2, 2012 Share Posted November 2, 2012 open avira, disable realtime protection, install the game, reenable realtime protection Link to post Share on other sites More sharing options...
Back to Earth Posted November 2, 2012 Author Share Posted November 2, 2012 Thank you Haunted1234. I'm very grateful. Should I re-install the game? I had it loaded and I think updated. After this, when I went to play, problem arose. Do I uninstall FM13, do the AVIRA thing, and re-install the game again? Many thanks again - I'm pretty dim at this technological stuff! Link to post Share on other sites More sharing options...
Administrators Neil Brock Posted November 2, 2012 Administrators Share Posted November 2, 2012 May be worth reading this - http://www.sigames.com/faq/fm13.php?id=56 Link to post Share on other sites More sharing options...
C. S. Posted November 2, 2012 Share Posted November 2, 2012 the exact steps I followed to play the demo were the following: - open avira antivir - go to extras - configuration (F8) - make sure you're on expert mode (top left should be a yellow "I", not a green "O") - under pc protection - expand real-time protection - scan - exceptions - in the right side under processes click on the button with the "..." symbol to add the path to fm.exe (in my case c:\program files (x86)\games\steam\steamapps\common\football manager 2013 demo\fm.exe) - click add then apply hope this is what you were looking for Link to post Share on other sites More sharing options...
Back to Earth Posted November 2, 2012 Author Share Posted November 2, 2012 Thank you Neil and CS. I will try. If problems persist, I will revert. Many thanks again. Link to post Share on other sites More sharing options...
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