Viperfan1983 Posted December 13, 2011 Share Posted December 13, 2011 Hi All I have just bought a new PC and I am trying to install the game, however i cant as its says my product code is already registerred (to my old machine). I have googled online and it advised to log into steam and download my game from there. However it it not there and only FM 2009 is shown! Help! Link to post Share on other sites More sharing options...
mije1983 Posted December 13, 2011 Share Posted December 13, 2011 If you have logged into your Steam account it should be in the list in the library. Is there anything in the library apart from FM09? Link to post Share on other sites More sharing options...
Viperfan1983 Posted December 13, 2011 Author Share Posted December 13, 2011 No there is nothign in my library, its really frustrating as im about 5 seasons in on a few games! But i want to start from scratch on my new machine Link to post Share on other sites More sharing options...
mimland Posted December 13, 2011 Share Posted December 13, 2011 Make sure that you got all games to show in the dropdown menu. Link to post Share on other sites More sharing options...
Viperfan1983 Posted December 13, 2011 Author Share Posted December 13, 2011 mimland, all games are showing. This is frustrating as on the old machine FM 2009 and FM 2012 were showing. Link to post Share on other sites More sharing options...
kb77 Posted December 14, 2011 Share Posted December 14, 2011 Let Steam know about this, this is not a SI issue. Have your receipt for the game and email Steam support Link to post Share on other sites More sharing options...
MrPompey Posted December 15, 2011 Share Posted December 15, 2011 Hi AllI have just bought a new PC and I am trying to install the game, however i cant as its says my product code is already registerred (to my old machine). I have googled online and it advised to log into steam and download my game from there. However it it not there and only FM 2009 is shown! Help! the product code shouldn't be linked to your old machine, its linked to your steam account. Some questions: a) is someone using your steam account on the old machine <this appears the likely scenario> b) on your new PC have you logged into steam using the steam account you had on the old PC? You can only have your steam account running on one machine Link to post Share on other sites More sharing options...
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