Graveluth Posted November 29, 2019 Share Posted November 29, 2019 Hi. I have an iPad and an iPhone. Both recent models with the same software version (both for iOS/iPadOS and the game). Until recently I could iCloud save but now I can’t. The green check mark doesn’t select. It’s a bummer because I use both devices and can’t seamlessly play on both. Link to post Share on other sites More sharing options...
Graveluth Posted December 2, 2019 Author Share Posted December 2, 2019 Hello? Link to post Share on other sites More sharing options...
Graveluth Posted December 7, 2019 Author Share Posted December 7, 2019 Isn’t there supposed to be some kind of technical support here? Link to post Share on other sites More sharing options...
Graveluth Posted December 14, 2019 Author Share Posted December 14, 2019 (edited) Should I assume that SI has absolutely no idea about the matter at hand? Nice customer service... Edited December 14, 2019 by Graveluth Link to post Share on other sites More sharing options...
Graveluth Posted December 17, 2019 Author Share Posted December 17, 2019 How can I ask for a refund? Link to post Share on other sites More sharing options...
Louie Silvani Posted December 20, 2019 Share Posted December 20, 2019 On 29/11/2019 at 08:08, Graveluth said: Hi. I have an iPad and an iPhone. Both recent models with the same software version (both for iOS/iPadOS and the game). Until recently I could iCloud save but now I can’t. The green check mark doesn’t select. It’s a bummer because I use both devices and can’t seamlessly play on both. Hi Grave, our apologies for the delay in response. Which device is it that you are unable to save to iCloud with? Link to post Share on other sites More sharing options...
Graveluth Posted December 21, 2019 Author Share Posted December 21, 2019 It’s a bit too late since I’ve already had a refund. A quicker and proper customer service would have prevented that. Anyway, I couldn’t save to iCloud with my iPad. Link to post Share on other sites More sharing options...
Harrison Modeste Posted December 24, 2019 Share Posted December 24, 2019 Hi @Graveluth, Apologies again for the delayed response. If anyone else is experiencing the same issues then please get in touch. Thanks, Harrison Link to post Share on other sites More sharing options...
ksopr Posted April 26, 2020 Share Posted April 26, 2020 Hey! i have the same problem. Downloaded FM 2020 to Iphone and Ipad. Started the game on Iphone at first, made a save. And i can’t find it on Ipad. The same on Iphone - I can’t find there my save from Ipad. 1) i’ve restarted both devices 2) i’ve deleted all savings for icloud and made a new one 3)I’ve waited since the noon =no result( Please help! Link to post Share on other sites More sharing options...
ksopr Posted April 26, 2020 Share Posted April 26, 2020 (edited) And the funny thing that I still can see and use all deleted savings from Icloud on my iPhone storage in FM 2020😳🤔 But I’ve deleted them from Icloud! How is that can be possible?)) Edited April 26, 2020 by ksopr Link to post Share on other sites More sharing options...
Louie Silvani Posted April 29, 2020 Share Posted April 29, 2020 On 26/04/2020 at 19:36, ksopr said: Hey! i have the same problem. Downloaded FM 2020 to Iphone and Ipad. Started the game on Iphone at first, made a save. And i can’t find it on Ipad. The same on Iphone - I can’t find there my save from Ipad. 1) i’ve restarted both devices 2) i’ve deleted all savings for icloud and made a new one 3)I’ve waited since the noon =no result( Please help! Hi ksopr, has your save appeared on your device? Link to post Share on other sites More sharing options...
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