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Harrison Modeste

SI QA Staff
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About Harrison Modeste

  • Rank
    SI Testing Team

Currently Managing

  • Currently Managing
    Everton

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  1. Hi @kiuruja, Really appreciate you taking the time to send us your save game and outlining the issue. We've managed to reproduce this particular issue in house and it is now being reviewed by our Dev Team. Thanks again, Harrison
  2. Hi @rob davies, Firstly, we'd like to apologise for the issues that you are experiencing and we can ensure you that this match issue is a priority for our Dev Team. In terms of the blank squad page when trying to make a quick sub during a match, is this only occurring after loading a recovery save? Could you also let us know what version of the game you are operating on; this can be found on the bottom left hand corner of the start screen. Thanks, Harrison
  3. Hi @LTam, Sorry about this issue, we understand that it must be frustrating missing out one season in your save. We'd really appreciate if you could send us a save game file prior to you being promoted to the premier league so we can take a closer a look and prevent this from happening in the future. Instructions can be found in the thread below: Let us know the name of the file once you have sent it so we can easily locate it. Apologies again, Harrison
  4. Hi, Thanks for getting in touch! If possible, we'd really appreciate if you could send us the save game file so we could take a closer look. Instructions can be found below; please let us know the name of the file once it has been sent: Thanks again, Harrison
  5. Hi, We're aware of this issue and it is currently being investigated by our Dev Team. We'll update you with any information in this thread. Thanks for getting in touch, Harrison
  6. When in Match, select settings button in the top right hand corner and change the camera in the drop-down menu to 2D Classic. Screenshot added below: Hope this helps, Harrison
  7. Hi, Sorry for the late response, We're aware of this first issue and it is currently being investigated. For updates on this, you can follow the below thread for information: Could you elaborate on the second issue please, attaching a video so we could see the exact issue would be helpful. Thanks, Harrison
  8. Hi @pverflow, This is by design and you are still able to view the pitch in the bottom left corner when it has been minimised. Thanks for getting in touch, Harrison
  9. Hi @ColinScott86, The Dev Team are constantly working on improving the match performance for android devices. In the meantime have you tried playing in 2D classic as some Users have reported the match highlights running smoother with this camera? The following thread will be updated with any information: Thanks for your feedback, Harrison
  10. Hi @Hayds, The Dev Team are still investigating the issue as a priority. We understand this is a particularly frustrating issue so we thank you for your patience during this time. Apologies again, Harrison
  11. Hi, Sorry you are experiencing issues, could you follow the below thread for any updates on the matter. The Dev Team are currently investigating the issue. Apologies again, Harrison
  12. Hi @kiuruja, Sorry you are experiencing issues. Could you maybe send us a screenshot of the last page before the crash? Could you also send us a save game file so we can take a closer look please as I think this might be slightly different to the above. Details on how to send us a save game file can be found in the thread below: Let us know the name of the file once it has been sent. Thanks in advance, Harrison
  13. Hi @Hayds, Sorry you are experiencing issues, We'd like a few details so we can investigate further so could you tell us the Model Number of your device please. This can be found in Settings > General > About > Model Number. Also is there a particular place where the game freezes or has it occurred randomly in a few different places? Thanks, Harrison
  14. Hi @Dazmarksmith, A few other users have continued to the next season and the fixtures have corrected themselves. We'd still very much like a save from before the playoffs if possible though so we'd appreciate if you could follow this thread and let us know when you've sent us your save game file and what it has been named: Thanks, Harrison
  15. Hi @RasmusOlsen, Could you possibly start another thread detailing the issues you've been experiencing as we think this is a separate issue to the one in this thread? Thanks, Harrison
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