Saving game bug

I fully support this opinion, I have just lost 3rd save game this way in this edition on PC. So I have lost each one that I have started. This has never happened to me in the past and I'm playing every version since 2016. Basically, game saving feature is completely broken and will fail sooner or later, always. This game should be 100% refunded to all owners, as it's unplayable with save game being removed for every career that you ever start.

Now going to request reasonable repair plan:

1. Restore normal save game model, instead of cloud-based to make the game usable. It's not playable this way.
2. Full save game on local disk is 100% obligatory. Cloud can be a backup, but never the only save game location. No discussion on that.
3. I have 3 file rolling save, but all the time I can see only one save for career to load. If latest one is broken/gone, I cannot restore older file and my career is gone again. All 3 file rolling saves should be available to the user all the time, from local disk.

Game costs twice as much as 2021 edition, but because of this issue it is unplayable and useless. It is stealing money from customers! I'm reasonable, but also very angry! Redesign save game model and fix this issue ASAP. It was being reported almost since launch and nothing has changed. This is unacceptable for a paid product. I can understand some gameplay issues not being addressed in current version, but absolutely cannot accept loosing all save games all the time. You must be asleep if this is still not fixed after so many months! This should be your P1 priority at least since late 2022.

We'll investigate this as a priority, we've had a few tickets come through and our Dev team are aware. Still a lot to unpack and figure out, but it's on our radar. 

This has happened to me multiple times (& friends on Console or playing Console Version on PC).

I play an online game with others and we just lost over 10 seasons because of this bug the other day which is devastating. 

The forced cloud saving is a nightmare. The option to save locally should be enabled with cloud as a backup as this is a serious game breaking bug.

 

I have just encountered this bug and can only echo the sentiments of the first post:

On 30/06/2023 at 16:11, Antonio Mourinho said:

The forced cloud saving is a nightmare. The option to save locally should be enabled with cloud as a backup as this is a serious game breaking bug.

If this is the reason (and I suspect it is related- also annoying is cannot change the location of the Sport Interactive folder incidentally) seems a no brainer to enable this?

I've exactly the same problem on Xbox on PC. So this is not a new problem.

@Kyle Brown - has this issue been resolved by now? I've had no heart to even launch the game since June...

If not, you should set up a task force to root cause and fix this issue. Do you have a group of engineers working 100% of their time on this issue exclusively?

Hello @berettakk

Our team have been working hard on this issue and we believe it should be resolved for FMC24.

We apologise again for the inconvenience.

@Zachary Whyte

Does it mean that you don't intend to port the fix to 2023 version? It would at least give us a chance to verify that the fix is working. Experience with 2023 version so far is a huge red flag when considering buying next version.

@Zachary Whyte

How can I get a full refund for 2023 then? It's not a working product.

You can create a support ticket with the link below:

https://fmofficial.support/Ticket