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  • Crash dump when accessing the finances projection screen


    Mediocre_Jake
    • Public Status: Info Provided Files Uploaded: None
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    I am having an odd issue that seems to have appeared after the last FM update last week.

    Using my Korean database, if I click on either the the 'Projections' tab in Finances, or the 'Wages' tab in finances, I get an immediate crash to desktop.

    To replicate, just start a new game with my FMF file, load Korea down to K4 League. Then add yourself as a manager in any K League 2 team. Go to the 'Finances' tab, then click on either 'Projection' or 'Wages'. The game will then crash.

    This is an issue that a few people who use my database have reported. I will provide my latest crash dump to help with this issue too.

    This issue did not happen until after the FM23 update last week, the database worked fine until then.

    MediocreJake's Korea FM23 - KL1 To K7 - v2.fmf 3307243a-9d9f-48f5-a65d-129d03b97cfd.dmp

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    • Administrators

    Could I have you raise this via our support ticketing method instead, please, with your save file?

    Our dedicated technical team will be able to investigate the issue in a more timely manner and provide tailored suggestions. 

    Should have suggested this in the first instance, apologies, this area isn't strictly for crashes!

    https://fmofficial.support/Ticket

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    On 02/03/2023 at 04:37, Kyle Brown said:

    Could I have you raise this via our support ticketing method instead, please, with your save file?

    Our dedicated technical team will be able to investigate the issue in a more timely manner and provide tailored suggestions. 

    Should have suggested this in the first instance, apologies, this area isn't strictly for crashes!

    https://fmofficial.support/Ticket

    I did as you asked and contacted support. After checking my dxdiag (twice), suggesting that I update my graphics drivers, ignoring the fact that this issue occurred after the January update and ignoring the fact that other users had the same issue, they suggested that I just don't use that file anymore. So as much as I understand your initial suggestion for this, it has been a waste of a week and support were entirely useless.

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    hey man, does your issue has been resolved yet? im facing the same issue. the game just crashing when i try to open financial projection and wages section  

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    • SI Staff

    Hi @Magni can you please attach your latest crash dump so I can take a closer look. 

    You can find your crash dumps: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2023/Crash Dumps

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