dpalmer007 Posted December 3, 2015 Share Posted December 3, 2015 Since the update on Dec 1st. I have not been able to open my game. Every time that I open it the screen resolution goes funny flickers and the window pops up saying 'Unable to initialize sound- please make sure DirectX is installed properly'. Once I click 'ok' the screen flickers then goes back to previous resolution.I have the latest DirectX so im not sure the issue. I dont have this issue with anything else and I could play the game fine before the latest updates. Link to post Share on other sites More sharing options...
gekkoguy82 Posted December 3, 2015 Share Posted December 3, 2015 Since the update on Dec 1st. I have not been able to open my game. Every time that I open it the screen resolution goes funny flickers and the window pops up saying 'Unable to initialize sound- please make sure DirectX is installed properly'. Once I click 'ok' the screen flickers then goes back to previous resolution.I have the latest DirectX so im not sure the issue. I dont have this issue with anything else and I could play the game fine before the latest updates. I'm having this issue as well. I hope there's a fix out there somewhere! Link to post Share on other sites More sharing options...
Chester16 Posted December 3, 2015 Share Posted December 3, 2015 I'm still getting this message as well. Its been an continual issue since the near the beginning of the EA. I've tried all the fixes (given on The Blue Line forum) but nothing works. Cant say I'm holding out much hope for a fix. Link to post Share on other sites More sharing options...
vilifyingforce Posted December 3, 2015 Share Posted December 3, 2015 I seen on steam that they rolled out a hotfix for this yesterday. Never had the issue though. Link to post Share on other sites More sharing options...
SI Staff Riz Remes Posted December 4, 2015 SI Staff Share Posted December 4, 2015 Version 1.0.1 should fix the DirectX error at game start if you had changed the preferences to a full screen mode in the game. If you are still having issues starting the game with the latest version, have you tried deleting the "game.cfg" from your temp folder to clear the preferences (default location is: C:\Users\[your username]\AppData\Local\Sports Interactive\EHM\) ? Link to post Share on other sites More sharing options...
Chester16 Posted December 4, 2015 Share Posted December 4, 2015 Version 1.0.1 should fix the DirectX error at game start if you had changed the preferences to a full screen mode in the game.If you are still having issues starting the game with the latest version, have you tried deleting the "game.cfg" from your temp folder to clear the preferences (default location is: C:\Users\[your username]\AppData\Local\Sports Interactive\EHM\) ? I have never been able to load up the game whatsoever, since I bought the EA, mainly because of this issue but also a couple of others. I've reinstalled afresh, from Steam, yesterday and today and I still get the Direct X problem. There is no file that you describe, for me, as I've never been able to adjust the preferences. Link to post Share on other sites More sharing options...
dpalmer007 Posted December 5, 2015 Author Share Posted December 5, 2015 I have not been able to load it, so it is on the screen setting from before the newest version, which I believe was only full screen. I have gone to the file you suggested and the "game.cfg"does not exist. I have deleted it in the past as it was a suggested to somebody else in a different post. If this is not resolved I kindly ask for my money back as I cannot play the game I payed for. Link to post Share on other sites More sharing options...
gekkoguy82 Posted December 6, 2015 Share Posted December 6, 2015 Version 1.0.1 should fix the DirectX error at game start if you had changed the preferences to a full screen mode in the game.If you are still having issues starting the game with the latest version, have you tried deleting the "game.cfg" from your temp folder to clear the preferences (default location is: C:\Users\[your username]\AppData\Local\Sports Interactive\EHM\) ? I found and deleted that file, however I am still getting that error Link to post Share on other sites More sharing options...
bmanlazy Posted December 7, 2015 Share Posted December 7, 2015 I downloaded this game for the first time, paid for it, and I have been unable to use it. Getting the same message as these other users about "directx". I have tried everything mentioned above. Feel ripped off, not happy. Link to post Share on other sites More sharing options...
dpalmer007 Posted December 7, 2015 Author Share Posted December 7, 2015 I was wondering if anybody has an answer to this other the same two things that Riz Remes keeps saying on multiple posts. I keep downloading new fixes, but I still have not been able to start the game. What am I doing wrong ? Do I need to change something in my settings? Do I need to reinstall something ? This is pretty annoying. I liked the game when it was just an early access because then I could actually play it. Link to post Share on other sites More sharing options...
Skidguru Posted December 8, 2015 Share Posted December 8, 2015 Just as feedback, updated to latest, deleted game.cfg but with no result, have also tried to uninstall and delete all local files manually, Sadly it did not work, but I am sure you work it out:) Link to post Share on other sites More sharing options...
dpalmer007 Posted December 9, 2015 Author Share Posted December 9, 2015 Just as feedback, updated to latest, deleted game.cfg but with no result, have also tried to uninstall and delete all local files manually, did that work for you ? Link to post Share on other sites More sharing options...
Skidguru Posted December 9, 2015 Share Posted December 9, 2015 did that work for you ? Nope sorry that post was missing an important part will edit it Link to post Share on other sites More sharing options...
SI Staff Riz Remes Posted December 11, 2015 SI Staff Share Posted December 11, 2015 What resolution are you running on your system, which operating system are you on, and what version of DirectX do you guys have installed ? Link to post Share on other sites More sharing options...
Skidguru Posted December 11, 2015 Share Posted December 11, 2015 What resolution are you running on your system, which operating system are you on, and what version of DirectX do you guys have installed ? 1080p, but I tried to run it in lower resolution too also tried different compatible modes such as win xp I run Windows 10 It says direct x 12 but also uninstaled direct x and reinstalled 11 but windows seems to upgrade it to 12 again If you like I can post my whole system configuration from direct x when I get home from work tonight if it helps to iron it out I can also try to install it on the other two pc we have, if that helps Cheers for replying Link to post Share on other sites More sharing options...
dpalmer007 Posted December 12, 2015 Author Share Posted December 12, 2015 What resolution are you running on your system, which operating system are you on, and what version of DirectX do you guys have installed ? I am using 1440 x 900 on windows 10 home and have directx 12 Link to post Share on other sites More sharing options...
bmanlazy Posted December 12, 2015 Share Posted December 12, 2015 i'm windows 10, directx 12, 1920x1080 res Link to post Share on other sites More sharing options...
SI Staff Riz Remes Posted December 22, 2015 SI Staff Share Posted December 22, 2015 Windows 10 is not officially supported so the issue might be linked to the OS in question. But I'll try and investigate further to see if we can find some kind of a solution here. Link to post Share on other sites More sharing options...
Chester16 Posted December 22, 2015 Share Posted December 22, 2015 I'm Windows 7, so it might not be the OS. Link to post Share on other sites More sharing options...
SI Staff Riz Remes Posted December 23, 2015 SI Staff Share Posted December 23, 2015 I'm Windows 7, so it might not be the OS. What is the native desktop resolution on your system ? Link to post Share on other sites More sharing options...
Chester16 Posted December 24, 2015 Share Posted December 24, 2015 What is the native desktop resolution on your system ? 1920x1080. I've tried other resolutions with no success. Ive this issue on top of the black screen one. Link to post Share on other sites More sharing options...
Tim39frandsen Posted January 1, 2016 Share Posted January 1, 2016 I also had the problem where EHL was not able start after upgrade from the Early Access Release, with DirectX and the Sound issue. Mine is Win 10 and 1920x1080 resolution and I solved it by this ..: 1. Start Steam and right click on Eastside Hockey Manager. 2. Select Preferences, Local Files and View Local Files. 3. Right click on EHM.exe and select preferences and the Compatibility Tab. 4. Ensure all is selections are blank. 5. Restart Steam and start Eastside Hockey Manager. Now it is working but with a small Window. To enlarge it: 1. Select Prefences. 2. Window Mode = Boarderless Window 3. Resolution = 1920x1080 4. Restart game Bingo;) Link to post Share on other sites More sharing options...
dpalmer007 Posted January 5, 2016 Author Share Posted January 5, 2016 I also had the problem where EHL was not able start after upgrade from the Early Access Release, with DirectX and the Sound issue.Mine is Win 10 and 1920x1080 resolution and I solved it by this ..: 1. Start Steam and right click on Eastside Hockey Manager. 2. Select Preferences, Local Files and View Local Files. 3. Right click on EHM.exe and select preferences and the Compatibility Tab. 4. Ensure all is selections are blank. 5. Restart Steam and start Eastside Hockey Manager. Now it is working but with a small Window. To enlarge it: 1. Select Prefences. 2. Window Mode = Boarderless Window 3. Resolution = 1920x1080 4. Restart game Bingo;) thanks this worked for me Link to post Share on other sites More sharing options...
Skidguru Posted January 6, 2016 Share Posted January 6, 2016 Did not fix it for me but disable scaling on high DPI did Link to post Share on other sites More sharing options...
fabri Posted January 6, 2016 Share Posted January 6, 2016 i have the same problem and fixed it, but when i try the boarderless window all whent black. tried to reinstall the game and nothing works. cant even open the game. so my question is... can i remove all the settings i changed without start the game? or at least get a fullscreen before i start the game?? Link to post Share on other sites More sharing options...
Chester16 Posted January 12, 2016 Share Posted January 12, 2016 Did not fix it for me but disable scaling on high DPI did THANK YOU! This has FINALLY got my game to work after months of it being unplayable! Link to post Share on other sites More sharing options...
sszerno Posted March 28, 2016 Share Posted March 28, 2016 'Unable to initialize sound- please make sure DirextX is installed' Game not working. II have tried all the trickery to be found about this issue without success. Error message visible only when in set ehm.exe to run in 640@... and so on mode. In any other case there are no errors. Game just won't start. Hardware is an asus s400ca laptop with Intel innards. I am trying to run this game in win7 which runs in virtualbox which runs in lxle. Bought the game today after years and years of playing EHM2007. Solution to fix it would be nice. It's a bit expensive game since i'm not able to play it. Link to post Share on other sites More sharing options...
sszerno Posted March 29, 2016 Share Posted March 29, 2016 Game is working on another computer with win7 as base os. It would be freaking awesome to get to work in virtual win7 . Ehm2007 works in virtual os and with wine. Sadly this new one does not........yet? Link to post Share on other sites More sharing options...
sszerno Posted March 29, 2016 Share Posted March 29, 2016 Game is now working in Linux. Steam install through playonlinux was the key here. Voila! Tested on two computers. Now i can say the price was right. Link to post Share on other sites More sharing options...
Colorado Posted April 22, 2016 Share Posted April 22, 2016 Any official fix for this? Getting same issue since buying new laptop with Windows 10. Please help Riz. Link to post Share on other sites More sharing options...
Guest Posted April 29, 2016 Share Posted April 29, 2016 Any official fix for this? Getting same issue since buying new laptop with Windows 10. Please help Riz. Have you tried deleting the "game.cfg" from your temp folder to clear the preferences (default location is: C:\Users\[your username]\AppData\Local\Sports Interactive\EHM\)? Link to post Share on other sites More sharing options...
SI Staff Riz Remes Posted May 24, 2016 SI Staff Share Posted May 24, 2016 Win10 is not officially supported as an OS yet, so I'm afraid you'll need to do some adjustments to your compatibility settings (see above) and possibly disable scaling on high DPI depending on your native resolution. If you need to reset all the game preferences (like the game window resolution and window type, you can delete the "game.cfg" from your temp folder to clear the preferences (default location is: C:\Users\[your username]\AppData\Local\Sports Interactive\EHM\) Link to post Share on other sites More sharing options...
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