[FM24 launches blank/black screen on Macbook Air]

@Zachary Whyte Hi, I did that and before I sent it there was a long checklist of things to go through.

Over the next few hours I slowly went through the list and at the bottom it mentioned about removing graphics, skins etc. I did this and it worked.

The strange thing, I then put it all back and it loaded up like nothing had happened.

After this I clicked on the delete support ticket as I didn't want to waste anyone's time as it appeared to work.

Just quite strange as never had this before. 

Thank you for your time.

[FM24 launches blank/black screen on Macbook Air]

I'm sorry to say it's not just Macs.

I'm on Windows 10 Pro version 22H2. OS Build 19045.3693 and I've just tried to put on FM24 since the latest update and after the loading screen my screen is also blank the same as the screenshots.

I have the latest Steam update (11th December).

I have also updated my graphics to the latest GeForce Game Ready Driver 546.33 and then rebooted Windows.

Nothing. The game still loads to a black screen.

[Data Hub Tutorial Crash]

3 hours ago, Lucas said:

Thanks for this report. This was an issue we were currently aware of, so no need to remove the custom items. Apologies for the issue in the meantime. We will let you know if there is any more updates.

Thanks Lucas. I'll stop zipping them up and carry on. 

[Data Hub Tutorial Crash]

22 hours ago, Neil Brock said:

Just to confirm are you running custom aspects with the game, like graphics or a skin? If so, do you get this same issue without them? 

Ah sorry Neil, after my last problem when the game was vanilla I then went and added the custom bits in.

I will get right on it. I'm a little pressed for time at the moment but will attempt to remove all custom items by tonight and I will try the save again that I submitted. 

[Game Crashes On Loading Screen After Moving Save Location]

19 hours ago, Lucas said:

Hi @Phil Macklam, can you try the information here please?: https://support.sega.com/hc/en-gb/articles/4409232973457-The-game-is-stuck-on-the-loading-screen#text

Lucas,

Very sorry for the late response, it's been a bad day at work. Your information however has brightened it up.

I followed to the letter the information in the link deleting cache and preferences, then verifying the game files and then finally moved the folders.

I can confirm that with all this in place the game not only loaded, but saved and then reloaded up several times even afer a "correct" location change this time.

Thank you very much for your time and effort in helping me to get going.