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teacupsrule

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7 "What we've got here is a failure to communicate"

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  1. Sorry, only just getting 'round to reading this. Thanks for your support with this @Dan Sheppard & @Marc Vaughan. Fingers crossed it's something you guys can push for if FMM25 goes to Netflix.
  2. It's difficult to understand why this is taking so long. What exactly are Netflix investigating? I can only conclude Netflix either do not view this as important or do not want FMM to be available on Chromebook. I think as customers we just want transparency and clarity. Are Netflix committed to making FMM available on Chromebook? If so, what exactly is the issue preventing this? What have they done to resolve this? What do they plan to do to resolve this? How many man/woman hours per week are being dedicated to fixing the problem? Or.....if FMM is unlikely to be available on Chromebook, tell us so we can move on and find another way to play. Please help us out @Dan Sheppard & @Marc Vaughan. Thank you.
  3. Hi @Dan Sheppard, Just checking in to see if there is any news from Netflix? Thanks.
  4. Just an update on this, all GTA Trilogy games are now showing as not compatible with Chromebook.
  5. Hi @Dan Sheppard & @Marc Vaughan. A quick bit of info for you that might be helpful. Regarding the Grand Theft Auto Trilogy coming to Netflix. GTA III is not available on Chromebook. (Device isn't compatible) GTA: Vice City IS available on Chrome Book. GTA: Sam Andreas is not available on Chromebook. (Device isn't compatible) The games should be available to download from tomorrow so we'll know for sure if Vice City is playable on Chromebook then. Thanks.
  6. Thanks once again @Dan Sheppard. This makes me feel a bit more optimistic about FMM24 possibly being playable on Chromebook sooner rather than later. Much appreciated.
  7. Hi @Dan Sheppard. 'Investigating' (non committal) 'next year' (extremely vague timeframe) isn't ideal but I do really appreciate you chasing Netflix for an answer and sharing that with us. In terms of Netflix mindset. Do you think this is something they want to fix or do they (or the software developers) not want games to be playable on Chromebook? I've noticed the Grand Theft Auto Trilogy is being released on Netflix on 14th December. It'll be interesting to see if they are playable on Chromebook. I'm guessing it's not possible to get FMM24 though any other means other than Netflix? Thanks again.
  8. Hi @Dan Sheppard. Hope you had a good weekend. Just wondering if Netflix have got back to you with an update yet? I've got some serious Angeball tactics I need to unleash on FMM24! LOL! Thanks.
  9. Great! Thank you @Dan Sheppard. I think we just want to know what we need to do in order to play FM24. Do we wait and play FMM24 on Chromebook. Or do we have to buy a new laptop and buy FM24. Look forward to hearing back from you. Cheers!
  10. Well said Michael. I've had a few of those frustrating Netflix customer service chats myself, they're just not the right people to talk to. They don't have the right knowledge base. It would be nice to have some transparency in regards to what is going on. Have a good weekend!
  11. Hi @Zachary Whyte, Thanks for replying. I've contacted Netflix via that link a few times but it's just a general customer service contact. They know very little about games and even less about FMM24. I was hoping you or someone from SI Games could provide a more direct contact. Maybe an email address for someone within the Netflix games department? Thanks.
  12. Hi guys, Just wondering if you can provide a contact email for Netflix so we can chase them for a solution? I've already lost almost a month of gameplay and would just like to know one way or another if I'm going to be able to play FMM24 on my Chromebook. You have already been way more helpful than Netflix but it seems as though the answers sit with them and there is no clear way to talk to anyone within the company who can provide any meaningful answers. Fingers crossed you can help. Thank you.
  13. Hi @Marc Vaughan & @Ewan Aiton. Could we please have a meaningful update on this issue? How can we get involved to help encourage Netflix to resolve this issue quickly? Thanks.
  14. Hi @simon court. Hopefully we will get some information regarding this issue in THIS THREAD soon. Thanks.
  15. Thanks @Dan Sheppard. Can you advise a way for us to contact Netflix so we can raise our concern and try to get Netflix to speed things up? It's coming up to three weeks since FMM 23 was released. The usual Netflix Customer Service is not helpful but if there is someone within Netflix we could email directly, maybe we'll get some answers? Thanks.
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