[Game pauses on penalty decision and won't continue]

On 24/02/2022 at 03:42, Michael Sant said:

Unfortunately the QA team have not been able to reproduce this issue. Is it something that is still happening for you? We're happy to look into further files if its still happening for you and see if we can find some way to get the issue to reproduce and understand what is going.

Happened a couple of times since I uploaded the files for you on January 21st but the last time it happened was on February 23rd just before I sent the message so hopefully it's either somehow stopped or will only happen very rarely which I can live with

[Game pauses on penalty decision and won't continue]

On 26/01/2022 at 10:36, Kyle Brown said:

No problem, thanks for making us aware!

Hi, Is there any update on what might be causing the issue? 

[Game pauses on penalty decision and won't continue]

11 hours ago, Kyle Brown said:

Ah I wasn't aware Dan, but thank you. 

I'll pass these straight over to the match team. 

Thank you, all other rec files or game saves are the same name but with my ticket number at the end #484203 

 

[Game pauses on penalty decision and won't continue]

On 20/01/2022 at 10:19, Kyle Brown said:

To test an issue like these we'd need both a save file before a match, and a rec file immediately after. 

If you encounter it again and could provide both, it would be massively appreciated.

https://community.sigames.com/bugtracker/instructions-and-notes/how-to-upload-files-to-us-r98/

 

Have already uploaded these multiple times when e-mailing SI support but can upload another one as it has just happened again.

save file name is Dan Lewis - Arsenal.fm

rec file name is Dan Lewis - Arsenal match_recording.rec

[Game pauses on penalty decision and won't continue]

On 15/01/2022 at 18:27, burakk039 said:

Bu sorunun hızlandırıcıdan (CheatEngine) kaynaklandığından şüpheleniyorum. Kullanmayı bıraktığımdan beri bir daha hiç olmadı.

Still happening without using cheat engine, not as often as before when it was every penalty now its every few but still an issue 

[Game pauses on penalty decision and won't continue]

4 hours ago, burakk039 said:

Bu sorunun hızlandırıcıdan (CheatEngine) kaynaklandığından şüpheleniyorum. Kullanmayı bıraktığımdan beri bir daha hiç olmadı.

Think I tried without using it before and it happened once, will give it another go though and hopefully it'll work for me (just had a penalty when typing this and it didn't freeze, hoping thats a good sign)

[Game pauses on penalty decision and won't continue]

On 12/01/2022 at 11:13, burakk039 said:

Bir penaltı kararı VAR'a gidiyor. Karar verilir verilmez oyun duraklıyor ve play tuşuna bassam da devam etmiyor. Neredeyse her penaltı kararlarında böyle oluyor. Ve bu çok can sıkıcı bir durum

Its a joke now, I've had it since the beta which I got the first day possible (22 October) so getting on to 3 months, its making the game un enjoyable because I'm having to remember to save before every single game I play or hoping there's no fouls inside the box otherwise its back to my last save I go and hoping the results of the games are the same otherwise it feels like cheating, I spent over a month e-mailing people from the SI support team and the furthest I got was sending multiple rec and save game files over 

[Game pauses on penalty decision and won't continue]

It's as soon as a decision goes to VAR for a penalty, For example I have just had it happen in a league game against Chelsea, Saka is pushed in the box as the ball is crossed in, for a few seconds the dots (2d gameplay) all move around like they would normally while the text at the bottom describes what has happened and that the decision has gone to VAR but then as soon as the penalty is given by VAR it just causes the game to pause and there is no way to continue it without closing the game and restarting from my last save point. No injury caused by the challenge, no tactics screen up and no pending changes for instructions or substitutions, No custom skins, Name changes, Kits or Badges loaded either 

[Game pauses on penalty decision and won't continue]

On 01/01/2022 at 21:47, Michael Sant said:

Hey @lewis1239 has this still been happening for you since the latest update? 

It is, last happened 2 days ago when I was last on it, Happens on all saves but not for every penalty and has been happening since the beta. Had been in contact with a few people from sega support for just over a month regarding the issue but the 7 days between receiving an e-mail and replying had expired due to being busy over christmas and not being able to play enough for it to experience the issue again and then to upload the rec file and save game file as requested so the case has been set to resolved