Unable to access network games

Hello, thank you for raising this. A few questions, can we ask what platform you are using? Have you been able to host an online game? Can you check to see if you have allowed cross played settings in your preferences? And can you make sure your time zone on your PC is correct? Appreciate it.

2 hours ago, Zachary Whyte said:

Hello, thank you for raising this. A few questions, can we ask what platform you are using? Have you been able to host an online game? Can you check to see if you have allowed cross played settings in your preferences? And can you make sure your time zone on your PC is correct? Appreciate it.

I am playing via Steam on my laptop. I have not, my friend gets the same thing as he tries accessing my games. But he is able to enter other online games. I have the seen the time zone error come up on a few other threads and both our PC are running the same time zone. Completely mythed as to what the problem could be, as it appears it is only on my side

Would you be able to check your NAT type, please? And if it's strict or double NAT could you change it.

Failing that, we'll need your network log files for both yourself and the host of the lobby. To do so, attached instructions below: 

Windows

In explorer type %localappdata% and press enter
Click on the folder sports interactive
Click on the folder football manager 2022
Click on the folder logs
Copy these two logs DISTRIBUTION_EPIC_CHANNEL and MATCHMAKING_EPIC_CHANNEL
Add you name to these logs for example MATCHMAKING_EPIC_CHANNEL john smith
Attach these logs with any network issue along with your save, images or videos

Mac

At the top of your screen click on go
Hold down the alt key
Click on library
Click on the folder application support
Click on the folder sports interactive
Click on the folder football manager 2022
Click on the folder logs
Copy these two logs DISTRIBUTION_EPIC_CHANNEL and MATCHMAKING_EPIC_CHANNEL
Add you name to these logs for example MATCHMAKING_EPIC_CHANNEL john smith
Attach these logs with any network issue along with your save, images or videos