carsylad Posted June 14, 2009 Share Posted June 14, 2009 i have just bought football manger 2009 after lending it from a friend ad my trial period expired, however after installing the new copy, i cannot seem to activate the game. i have made sure the code entered is correct, but it comes up saying "we were unable to process your unlock request. To receive a new key, please visit http://www.sigames.com Error : [-821]" has anyone experienced a problem like this or know how to fix it ? Link to post Share on other sites More sharing options...
Neji Posted June 14, 2009 Share Posted June 14, 2009 Try this thread for a solution to this. Link to post Share on other sites More sharing options...
carsylad Posted June 14, 2009 Author Share Posted June 14, 2009 Try this thread for a solution to this. can you point me in the direction of what action i need to take or which part of the link u gave me to look at as its just confusing me ... ? Link to post Share on other sites More sharing options...
Neji Posted June 14, 2009 Share Posted June 14, 2009 You are receiving an Error [-821]Scenario: Install and activate with activation code on Steam and it works then launch the game, SoftAnchor asking to re-enter activation code. Fix: You need to delete the certificates and re-activate the game 1) On receiving the error, please uninstall the game 2) Please navigate to the following directory: XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate 3) Please ensure that it is the \certificate directory you are located in 4) Delete all content 5) Reboot the machine 6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/ 7) You should now be activated Thats the bit I was referring to. Also, check your code at this site to make sure it is correct. Link to post Share on other sites More sharing options...
carsylad Posted June 14, 2009 Author Share Posted June 14, 2009 i have checked the code at the site, n it says it isnt valid... does tht mean its a falty copy of the game, as i have checked several time and have written the code correctly ? Link to post Share on other sites More sharing options...
Neji Posted June 14, 2009 Share Posted June 14, 2009 Do you have 0's and 1's? Characters O and 0 as well I and 1 are printed in a very similar manner, so try changing them around. Link to post Share on other sites More sharing options...
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