I had this issue. It was only happening in the Premier League. League cup and Europa League games were white balls but the premier league ball was very dark grey. A dark and gloomy game mate it almost impossible to see the ball. I only noticed this at the start of my third season (second season in the Prem).
I did try to reset the default colours in the skin colours (preferences) but this didn't work. However, changing the "standard ball colour" to a different shade of white appears to have worked.