[Unable to log into fmfc???]

Hello, 

 

I have been waiting for a week now to have my issues addressed and I still haven't had any outcome to the problem?

Could I kindly request for someone to chase this up please 

 

 

[Unable to log into fmfc???]

1 hour ago, Dan Sheppard said:

I've given someone a nudge on our side so you should get back to you shortly  

Ok I will look out for it , thank you 

[Unable to log into fmfc???]

6 hours ago, XaW said:

I've asked the admins to follow up. Doubt it will happen before after the weekend though. Hopefully you'll get a reply soon.

OK thanks you , I'll keep an eye out for an email fr9m them 

[Unable to log into fmfc???]

41 minutes ago, XaW said:

Do you have a SEGA ticket number? If you do, I can ask the admins to follow up.

Hello, yes thank you for responding,

 

It is 670115

 

Kind regards,

 

 

[Unable to log into fmfc???]

Hello, for the past few days I have tried to access my fmfc account so I can play online with people, however when logging in, it would simply say sign in failed. So I went through the steps in changing password and I go to log in again, only to receive the same message . "Sign in failed"

I messaged Sega via the help pages and now response. 

 

Is there anyway i can have this issue finally addressed? Thank you.

[Selling players in season 1]

Is it normal in fm that selling players is so difficult during the first season??

[New game save same old story.. Non stop injuries]

Just now, Cavellking said:

so I started a new save,  deleted and reinstalled the game to see if any differemce comes to the on going blurry picture quality and my non stop long term injuries

 

I have attached some photos from my previous message about this and to prove my point I started a new game and decided to show exactly my point.. 

 

I have had enough of paying full price for a game that doesn't match the same service of picture quality that other players seem to have.. And also a game that seems to be trying to force me to buy a "magic sponge"

 

I would kindly like to request my money back for a bugged game that isn't working I have had enough of the lack of support and progress in resolving especially the picture problem. 

 

[New game save same old story.. Non stop injuries]

so I started a new save,  deleted and reinstalled the game to see if any differemce comes to the on going blurry picture quality and my non stop long term injuries

 

I have attached some photos from my previous message about this and to prove my point I started a new game and decided to show exactly my point.. 

 

I have had enough of paying full price for a game that doesn't match the same service of picture quality that other players seem to have.. And also a game that seems to be trying to force me to buy a "magic sponge"

 

I would kindly like to request my money back for a bugged game that isn't working I have had enough of the lack of support and progress in resolving especially the picture problem. 

[Still having picture quality issues]

On 08/01/2021 at 20:34, Gerara said:

Has it been fixed after yesterday's minor update? I am afraid to update the game.

Nope it's exactly the same,  I got somewhat excited too but I should of known..  I'm done with this game now. I want a refund..  

 

Bad picture quality 

None stop injured players long term , trying to take more money from me to buy the "magic sponge" 

 

Disgraceful 

[Is this really acceptable? Is this even realistic?]

Not at all,  my training style is set.my by assistant manager and even then it's just standard, no one is on additional or special intense training...  

 

And even in matches my intensity is maybe just above half way.

 

And sorry how do I get a copy.of my save link?

[Is this really acceptable? Is this even realistic?]

Another 2 since the last message

[Is this really acceptable? Is this even realistic?]

[Is this really acceptable? Is this even realistic?]

[Is this really acceptable? Is this even realistic?]

Right I understand in real life of football there could be the odd season where a team is loaded with injuries. 

 

However why is it that literally every single week during the season I am plastered with injuries,  there was even an occasion I had 4 at once all longer then 3weeks .. 

 

I can literally only put It down to greed from Sega trying to get people to buy the "magic sponge" which is conveniently available for purchase..

I wonder if anyone else has this problem? But surely you can't do this 

I attached two photos of.last season and I'll post another for this season and that's from his that i have taken.. 

But this is continuous through every single season 

 

[Still having picture quality issues]

10 hours ago, Gerara said:

It is a compatible device. You should have answered that you will try to fix it. Only this.The situation with FMT version for android tablets and the support that we get is beyond ridiculous since the game was released several years ago. Please sort the game issues out asap. 

It's really sad I have to keep going on about it... 

[Still having picture quality issues]

18 hours ago, Harry Dunning said:

Hi @Cavellking,

Well in that case that is a slightly different issue - please try to be as detailed as possible so we can see where an issue may have arisen - of course there are a huge range of devices we support so this assumption was made based on the facts given previously. We will now be reviewing this situation and apologise for the problems this has caused for you when playing the game.

Thanks,

Harry

Well it's hard to say more,  

 

The simple fact is I purchased the game and was having no issues with the picture quality on the match engine,  it was sharp and clear..

 

Then an update came the picture quality was no longer high quality and was not sharp,  very pixilated..

 

I made a complain,  an update came a couple days later, and it was fine for a few days,  then another update came,  

 

And the picture quality went back again to how it was before... 

 

It's been like 3 weeks now this is depressing , seeing how the game was played and then now you give me a watered down version of quality that I paid for 

[Still having picture quality issues]

17 hours ago, Harry Dunning said:

Hi @Cavellking,

Thanks for contacting us.

Unfortunately we cannot improve much with device based issues such as this - the pixilation, we believe, will be related to the device you are using at this current time, though we will be reviewing the situation.

Cheers,

Harry 

The thing is the picture was perfectly fine before and since the update it has been like this,  so how can the devise be the issue???  Can you guys please sort this out.. 

 

Because in short,  purchased the game picture quality was perfectly fine 

 

Update comes picture quality goes down 

 

Made a complaint , new update comes and was fixed 

 

Another update comes and picture quality goes back to poor quality..

 

My tablet is not an old model so it definitely isn't the tablet 

[Still having picture quality issues]

Hello,  

 

Again using the Samsung Galaxy s6 10.5 .

 

Picture quality isn't sharp, very pixilated ... Been a week now and still no improvements,  can we please have this resolved. 

 

Cavell

[It's happened again]

hello I'm using the Samsung Galaxy s6 10.5

 

I made a issue before about the screen not displaying clear picture...  Ab update camenot long after,  I updated it and all was fine, 

Now another update came and it's gone back to the pixalated quality again.. 

 

Why has this happened again ????

[3d Match engine picture quality awful]

18 hours ago, Adam Bell said:

Hi,

Sorry to hear that you're having a problem. Could you let me know what device this is on?

Cheers,
Adam

Samsung Galaxy Tab 6 10.5

 

I also want to add it worked perfectly before the update and I had uninstalled and downloaded it again and lost all my files which is really upsetting.. 

 

I had to start again loosing the money I put in the process and now I can't even play the game with a full quality picture 

[Match engine extremely laggy since the update.]

I installed and uninstalled after the update and lost my game save and had to start again.  I was not impressed...  I want my 3d match engine picture quality improved because it's just horrible looking at a Pixilated screen 

[3d Match engine picture quality awful]

Yes sure it's the Samsung Galaxy Tab 6 10.5. 

Please note before the upgrade the picture quality was perfect prior.. 

[3d Match engine picture quality awful]

In my last message I said the 3d match engine wasn't working right. It is working however the picture quality is very pixulated. Whats going on?  It looked so much nicer before