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John Kendall-Torry

SI Staff
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  1. Hi @finnfeenstra Sorry for the late reply, did you check to see if the epic online services were down at the time? There is a link on the top post to check this if you are having an issue connecting to online lobbies. When the host loads the save, has the preferences changed to friends only if they did and you are not friends on steam the lobby will not be visible to you. Let us know if you are still having issues. Thanks
  2. Hi @JoeyCrack345 In the game status screen can you get the host of the lobby to make you admin by clicking the little box on your row under the admin column, wait a few seconds and then the take control button will not be greyed out, press take control and you will be able to take control of that team. Thanks
  3. Hi @ZS Could you send us your save so we could look into this for you? Could you reply here with the name of the save as well? While we are looking into the save is this seen on each draft game you play? Are you the host of the draft or the client joining another game? Thanks
  4. Hi @ITH Sorry for the late reply, are you still having an issue connecting to online lobbies? Did you check the top post with the link to the EOS services status page to see if the services were down at the time. You also said since you had an update with steam online games are not working is that with all games? Thanks
  5. Hi @DefinitelyTaylor This is a known issue which we are looking into but to help us could you send us your game save? Could you reply in this thread with the name of the save as well? Thanks
  6. Hi @tem Thanks for the feedback, so you are seeing divergences for AI games too not just player matches? Is this reproducing for you each time from your save? Thanks
  7. Hi @Skibii Thanks for your feedback, could you send us your save so we can look at this for you? If you could reply to this thread with the name of the save too? Thanks
  8. hi @ethann Thanks for the feedback. That is great news. Have all the divergences stopped since removing this file? Could you please send us this .fmf file so we can take a look at it to see what the issue was? Could you also reply to this thread with the name of the file? Thanks
  9. Hi @ethann Thanks for the save and all the information provided, this is a known issue which we are looking into. In regards to your experience with the issue, are you getting the different results if you don't watch the matches? When you say your friends don't see anything different are you the host or client of the save? Thanks
  10. Hi @willeremes Thanks for raising the issue, did you check to see if the Epic servers were down at the time? Is this issue still happening? Thanks
  11. Hi @Doodcom Unfortunately we are still looking into this issue, if you have a save that reproduces this issue each time you play a match could you send this to us and any steps you did before you saw the divergence? If you could reply to this thread with the name of the save as well. Thanks
  12. Hi @thuddy Could you send us your online game save from before this match so we can have a look into this. If you could reply to this thread with the name of the save as well. while we are looking into this save could you try removing yourself from attending the match and then try and watch the match with the view button when the match has kicked off and see if you are able to view the match that way? Thanks
  13. Hi @MasterA We loaded the save and were able to continuously play the game between two users without an issue. This could be an internet connection issue as like you said you are having no issues with single player. Could you try swapping over hosts and seeing if that solves the issue. When running the online game could you check your internet speeds and see what speed you are getting when you are playing? Thanks
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