Game resets to last save date when transitioning between seasons.

Nope still happening to me aswell bud and I’ve heard nothing. Even emailed support and not had a response. 

Sorry to hear about this issue guys, is there a specific date you're both seeing this on as it can vary with leagues. When you say the game resets, is it just loading up your previous save file? Can you describe what you're seeing or maybe show a video of this happening as it will help us investigate further.

On 21/11/2022 at 03:33, Michael Sant said:

Sorry to hear about this issue guys, is there a specific date you're both seeing this on as it can vary with leagues. When you say the game resets, is it just loading up your previous save file? Can you describe what you're seeing or maybe show a video of this happening as it will help us investigate further.

I actually sent an email to Sega Customer Support on the 16th of November with all the details in it but received no reply whatsoever from them regarding it. 
 

Im trying to upload the screen recording I sent to them showing the issue in action however it exceeds the maximum file size. 

I’m only on my mobile without access to a pc so am unable to upload files/save games etc… unles it can be done from my phone. 

Sorry to hear you've not had a reply yet @Shaun7852 - you can upload it to our cloud storage which will make it easier. I'll provide a link as well, but feel free to tag me once have so I can get this chased up on our side. Here's the link which shows how: 

 

1 minute ago, Michael Sant said:

Sorry to hear you've not had a reply yet @Shaun7852 - you can upload it to our cloud storage which will make it easier. I'll provide a link as well, but feel free to tag me once have so I can get this chased up on our side. Here's the link which shows how: 

 

Hi Michael, sorry for the late reply I must have missed it. I uploaded the screen recording as an MP4 (I’ll attach a picture with the file name)

Thanks for providing that. We'll take a look into this further.

Sorry for the delay, it seemed to have gone away with the last update.