Game crashes (Console version on PC via Game Pass)

b6373a27-6195-40fe-a56f-d017c22780e1.dmp

Here's a crash dump. There's only one of them - for the first crash I had.

Edited January 5, 2023 by EVH5150

Thank you for the crash dump. We'll place under review.

1 hour ago, Zachary Whyte said:

Thank you for the crash dump. We'll place under review.

With two crashes within a few hours of each other I don't want to continue playing - so please let me know if there's anything obviously gone wrong in there.

Like I said, the second crash did not produce a crash dump nor a prompt to send feedback.

 

Edited January 5, 2023 by EVH5150

Hello, it would be helpful if we could get your save file also.

1) Launch Football Manager Console on Windows and sign into your account (this will start to sync data across from the console)
2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog
3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football ManagerConsole\Temporary
4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening)
5) Copy the save file from the folder to another location (for example the desktop)
6) Upload here - https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv4 (And tell us the name of the file)

That's now uploaded. File is called CRASH AFTER TRANSFER WINDOW - NO CRASH DUMP Man Utd.fmt

Thank you for your save file, we have this logged and will investigate further.

Hello, we have been unable to reproduce this internally. 

Could you please provide us with further information about your actions leading up to the crash and if you've experienced it again.

If we could maybe get something a bit more specific, it would help us narrow it down, thank you.

Just had another crash with no error message and no crash dump - just straight back to the desktop. It was when I was coming out of the Recruitment tab having made some transfer offers. This occurred previously - no warning, no crash dump - coming out of a transfer deadline day. 

Save game uploaded is called: CRASH AFTER RECRUITMENT TAB - NO CRASH DUMP Man Utd.fmt

Hello, we're still investigating your issue.

As this is a random crash it is difficult to reproduce and identify the root cause.

We're sorry for the inconvenience. 

I searched the Windows Event Viewer for fm.exe and I have found both crashes that didn't have warnings/crash dumps. Should I post the details here?

Edited January 17, 2023 by EVH5150

Most recent crash: 

Faulting application name: fm.exe, version: 23.2.0.0, time stamp: 0x637e54c9
Faulting module name: ntdll.dll, version: 10.0.19041.2130, time stamp: 0xb5ced1c6
Exception code: 0xc0000374
Fault offset: 0x00000000000ff6a9
Faulting process ID: 0x1b94
Faulting application start time: 0x01d929e2c0468a66
Faulting application path: C:\Program Files\WindowsApps\SportsInteractive.FootballManager2023XboxEdition_0.9.754.0_x64__5w3tn6tb6stnm\fm.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report ID: abac2629-2213-4386-bf9b-889802544a10
Faulting package full name: SportsInteractive.FootballManager2023XboxEdition_0.9.754.0_x64__5w3tn6tb6stnm
Faulting package-relative application ID: App

Are you able to tell me what this error means, even if there's no fix yet?

Unfortunately not, as said before we're having difficulties reproducing this.

I'll try to keep you updated.

I've been digging again since I've had a couple of reoccurrences. Reliability Monitor - a tool I hadn't previously used - points to Microsoft GameInput on every single crash.