Samsung s6 lite : Resolution problem.

I've got the same issue, any luck on finding a solution?

@Bonboozlecan you please confirm what device you are using?

@lets_go_reds can you also confirm what version of Android your device is running? 

@Desmond Richardson

Samsung Galaxy S6 Lite 

Edited May 11, 2022 by Bonboozle

On 10/05/2022 at 20:08, Bonboozle said:

@Desmond Richardson

Samsung Galaxy S6 Lite 

Thank you very much for the confirmation.

@Desmond Richardson

The problem has been resolved, thanks for your help.

Edit- This was premature, I loaded back in and the same issue occurred.  

 

Edited May 18, 2022 by Bonboozle

17 hours ago, Bonboozle said:

@Desmond Richardson

The problem has been resolved, thanks for your help.

Edit- This was premature, I loaded back in and the same issue occurred.  

 

Thanks for keeping us posted. We're still investigating the issue with our dev team. As soon as I have more info I'll let you know.

Thanks for your patience. 

Hello! I have the same problem, with the same device:

Samsung Galaxy Tab S6 Lite

Android 12

Edited May 31, 2022 by ZeDiogo92

Hi team,

Any fix found for this issue yet? Just downloaded FMM22 on my Samsung S6 Lite and have same issue as above.

Thanks.

Hi.

I have the same issue on my galaxy s6lite tablet

Android version 12.

Is there a fix for this issue? 

Thanks

There's no fix yet but we still have our team working on a solution, as of now, we're struggling to get it reproducing on our in-house devices. 

If there's any additional info you could all provide - such as your devices software version, whether or not this has always appeared or only just started, and the zoom level you have set on the tablet - it would be greatly appreciated. 

Same issue... Please fix asap

Same issue. 

Samsung galaxy s6 lite.

Never encountered this issue before with a device. Unable to adjust screen sizing.

Hi, also having this problem, having installed the game last night.

The screen is so zoomed in that you can't physically press any of the settings buttons to try and amend, and the game is unplayable, as per the screenshot by OP.

I am also on a Samsung Galaxy Tab S6 Lite, running Android 11 [EDIT: I mean Android 12].  In the tablet settings, screen zoom is set to minimum.  Even when changing it to maximum, it makes no difference to the screen within the game.

It feels like it is set to have 'Stretch Display' set to on, but the resolution is significantly larger than the actual tablet screen...

Edited July 1, 2022 by sarc87
Correcting and error

3 hours ago, Kyle Brown said:

There's no fix yet but we still have our team working on a solution, as of now, we're struggling to get it reproducing on our in-house devices. 

If there's any additional info you could all provide - such as your devices software version, whether or not this has always appeared or only just started, and the zoom level you have set on the tablet - it would be greatly appreciated. 

Just bought Samsung galaxy s6 lite tablet today. Issue appeared once game loaded.

Android 12.

Zoom level adjusted to minimum. Have tried up and down, but didn't fix issue.

On 17/05/2022 at 17:41, Bonboozle said:

@Desmond Richardson

The problem has been resolved, thanks for your help.

Edit- This was premature, I loaded back in and the same issue occurred.  

 

Did you ever get the issue fixed?

17 hours ago, Jimlappin said:

Did you ever get the issue fixed?

The same happened me. It worked this morning. I then closed app to test it again. Loaded  back in again and the issue reappeared again. Still unable to use game.

Exactly the same problem, same device and same android version & zoom settings. I have the same problem as those shown in the screenshots. 

Lads do something

Had a bit of feedback from our team and got a couple more questions for everyone at this stage, I can only apologise I don't have a solution to present to you yet:

Which skin is the device using? It'll show along with the version number at the top of the credits screen.

Which version of Samsung's Android UI are you on, as well as the raw Android version number.

And lastly, what skins are being used in the settings menu? If you've got any third-party modifications, could you let us know which? Such as .txt files.

 

5 hours ago, Kyle Brown said:

Had a bit of feedback from our team and got a couple more questions for everyone at this stage, I can only apologise I don't have a solution to present to you yet:

Which skin is the device using? It'll show along with the version number at the top of the credits screen.

Which version of Samsung's Android UI are you on, as well as the raw Android version number.

And lastly, what skins are being used in the settings menu? If you've got any third-party modifications, could you let us know which? Such as .txt files.

 

I ended up returning the tablet. 

I'm having the same issue, using Samsung UI 4.1 on Android 12. No mods on the game. Previously the app ran okay apart from the odd crash now I have the same issue as above. Removed the install and associated files before reinstalling. No way of getting to the display settings to check the stretch display option. 

Really disappointing.

On 06/07/2022 at 13:59, Kyle Brown said:

Had a bit of feedback from our team and got a couple more questions for everyone at this stage, I can only apologise I don't have a solution to present to you yet:

Which skin is the device using? It'll show along with the version number at the top of the credits screen.

Which version of Samsung's Android UI are you on, as well as the raw Android version number.

And lastly, what skins are being used in the settings menu? If you've got any third-party modifications, could you let us know which? Such as .txt files.

 

Hi Kyle,

Given the size of the screen, it's really hard to navigate around the game, but using my phone version (which works fine!) as a guide, I've found the credits screen.  Sadly, the screen cuts off the Version and Skin at the top (screenshot attached). 

Equally, you can't get to the User Interface page in Settings, as the screen is too zoomed in to navigate.  I am going to guess 'Default' though, as the game is newly installed and looks (as much as you can see) the same skin as the version I'm using on my phone.

Also, as a new install, not aware of any third party mods that have been included or installed.

To confirm, using Android 12, with One UI 4.1.

Sam

Edited July 11, 2022 by sarc87
Additional info

Its been far too long now. We need ab update at least.

 

Just wanted to add my voice to this - exactly the same issue and details, installed today. 

Also returned game until fixed.

On 22/07/2022 at 19:19, Serkus said:

Just wanted to add my voice to this - exactly the same issue and details, installed today. 

Also returned game until fixed.

Can you please help us out with the following information? Which skin is the device using? It'll show along with the version number at the top of the credits screen.

Which version of Samsung's Android UI are you on, as well as the raw Android version number.

And lastly, what skins are being used in the settings menu? If you've got any third-party modifications, could you let us know which? Such as .txt files.