Cloud save made on iPad are not visible on iPhone

Likely you already have done but if you've lost sync it may suggest the user accounts have changed. Can you double check the sync following these steps and ensure it's the same Apple account

https://support.sega.com/hc/en-gb/articles/19474097269009-How-to#01GZ1JTZ8BN09YG4HDR44DVHWJ

EDIT: ok, I did solve it - I did reload the "old" game on iPhone, save it as Testing for Dan and it did refresh all of the saves. Have no idea what was wrong because I am sure I did yesterday as well but hey, most important it does work now. However it did not happen before so worth to check what did change with the latest update.
thank you for your reply! Have a great weekend

 

Hello Dan,

Sync does not work only in FM, I did not logout from iPad/iPhone

I did check right now, still the same issue. I did reinstall the game with removing the data - still see on the phone old save from 11/04.

I will not log out from the phone, as I do not intend to add all my cards to the wallet, etc. again. If there is anything I can debug from the files on phone, let me know. Everything was working fine prior to the latest update, for at least 4 months as this is how long I do play on two devices. 
 

I will try to remove the game from the tablet as well but first will backup the saves using new "iTunes" on windows, to do not loose all of my saves. 

Edited April 12 by blondasek