bobo32 Posted December 26, 2008 Share Posted December 26, 2008 got the game the day it came out and tonight randomly stopped working on me. Im trying to run the game and a window appears asking for my product key and says about online activation. i enter my product key but it doesnt work and a message appears saying " we were unable to process your unlock request. To receive a new key please visit http://sigames.com. Error: [-821] what the hell is this about surely any problems with activation would of happened the 1st time i played it??? any help on this problem would be very much appreciated Link to post Share on other sites More sharing options...
ahmufcwafc Posted December 26, 2008 Share Posted December 26, 2008 You are receiving an Error [-821] Scenario: Install and activate with activation code on Steam and it works then launch the game, SoftAnchor asking to re-enter activation code. Fix: You need to delete the certificates and re-activate the game 1) On receiving the error, please uninstall the game 2) Please navigate to the following directory: XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate 3) Please ensure that it is the \certificate directory you are located in 4) Delete all content 5) Reboot the machine 6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/ 7) You should now be activated Link to post Share on other sites More sharing options...
bobo32 Posted December 27, 2008 Author Share Posted December 27, 2008 cheers, appreciate it Link to post Share on other sites More sharing options...
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