hemp Posted January 14, 2009 Share Posted January 14, 2009 I brought the game on the release date and it was running fine until 2 days ago when the key code screen came up and told me my trial period had expired. I put my original key code in and it said was unable 2 unlock request. My error was (-821) i came 2 your site and followed the steps 2 do the winzip thing and then double click on launcher. When i put my code in and waited 30 seconds it said activation failed with error -821 again. I dont know what 2 do now and its annoying. Please can you help. Link to post Share on other sites More sharing options...
Les Girondins Posted January 14, 2009 Share Posted January 14, 2009 You are receiving an Error [-821] Scenario: Install and activate with activation code on Steam and it works then launch the game, SoftAnchor asking to re-enter activation code. Fix: You need to delete the certificates and re-activate the game 1) On receiving the error, please uninstall the game 2) Please navigate to the following directory: XP users: C:\Documents and Settings\All Users\Application Data\Sports Interactive\Football Manager 2009 Certificate Vista users: C:\Program Data\Sports Interactive\Football Manager 2009 Certificate 3) Please ensure that it is the \certificate directory you are located in 4) Delete all content 5) Reboot the machine 6) Re-run the installation programme and retry activation - ensuring you have 'verified' your key using the following website: http://keylookup.fm2009.softanchorinsight.com/ 7) You should now be activated PS: You can backup your database and save game if you can't bear to lose them .. Link to post Share on other sites More sharing options...
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