jmordetsky Posted November 15, 2008 Share Posted November 15, 2008 The activation in FM2009 takes place over a secure connection. We are finding that for some Vista users in various countries the HTTPS certificate on our website is being rejected. As a result – the activation client cannot verify the server and will not send a request ending in the error "Cannot connect to the internet". Fortunately – we have a fix and are working with our certificate authority (GoDaddy) to rectify this problem ASAP. If you are suffering from this problem you must do the following: 1) Open IE and go to: https://fm2009.sa01.softanchorinsight.com 2) Here if you are using IE7 it will prompt you – “There is a problem with this website’s security certificate.” 3) Next, Click – “Continue to this website (not recommended)”. However – this is okay, it is safe. 4) Look up top at your IE address bar – you will see “Certificate Error”. Click this box, then click “View Certificates”. 5) Press, “Install Certificate…” 6) Select the “Place all certificates in the following store”. 7) Press “Browse” 8) Select “Trusted Root Certificate Authorities”. Not this will install the Go Daddy (a reputable) certificate into your trusted root certificate authorities if it is not there. 9) Press OK 10) Press Next 11) Press Finish Close IE, then Reopen it and to go to https://fm2009.sa01.softanchorinsight.com. Note: on this visit, you will be allowed without trouble. From here – 1) Reopen your FM2009 game 2) Enter your key into the Activation Dialog 3) Select the “Online” activation 4) Press Next You game should activate immediately. Many, many thanks to Antoz for allowing us access to his computer and helping to solve this issue! Please PM if you have any trouble. Link to post Share on other sites More sharing options...
jmordetsky Posted November 15, 2008 Author Share Posted November 15, 2008 Here is another link describing the process via another route but for a different site: http://www.thebitguru.com/articles/13-Importing%2520a%2520Trusted%2520Root%2520Certification%2520Authority%2520in%2520Windows%2520Vista/188-Installing%2520the%2520Certificate Link to post Share on other sites More sharing options...
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