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FMM 18 - iOS14 Incompatibility


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I realise FMM 18 is by no means a priority but since updating to iOS14 I am unable to load my long-running game. I have tried re-installing the app but face the same issue when creating a new game. Any thoughts/suggestions to try and resolve this would be appreciated!

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Can you clarify a few things about what happens when you try to load a save?

Are the saves visible in the load game menu?

If yes does the load game bar appear when you attempt to load the save?

Does any error message appear when attempting to load a save?

Are you able to load an auto saves?

Are you able to start a new game and load that save?

 

 

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On 16/10/2020 at 16:58, James Akintayo said:

Can you clarify a few things about what happens when you try to load a save?

Are the saves visible in the load game menu?

If yes does the load game bar appear when you attempt to load the save?

Does any error message appear when attempting to load a save?

Are you able to load an auto saves?

Are you able to start a new game and load that save?

 

 

The saves are visible in the load game menu, and I am able to start a new game. However for all games (including autosaves), when attempting to load I get an empty box with a red close symbol in the top right corner (see attached photo). Nothing happens when this is pressed.

With a new game the screen doesn’t fit properly either and the game is impossible to play.

9CFF3C3A-59D5-47EC-A592-B457FB37D31E.jpeg

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2 hours ago, James Akintayo said:

Can you upload your save so we can take a look at it?

you can upload the save here

please rename the save so we know who sent it.

How can I do this using a phone?
 

Having re-installed the app following guidance from the support team last week I appear to have lost my original game. I understood this was saved via iCloud but don’t know how I can check this.

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On 26/10/2020 at 09:38, James Akintayo said:

I was able to load the save you sent fine, was this the save you were unable to load on your end? You will need to send us that one.

Also you reported that the game does not fit the screen, what iPhone are you using?

I am using an iPhone 8 on iOS14. I have the same issue with all games, both my original game (which I have now lost following re-install) and newly created games such as the one I sent.

As per my original post, I don’t think there is an issue with the saves as I only encountered this issue following the upgrade to iOS14, suggesting some form of software incompatibility for FMM18?

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6 hours ago, James Akintayo said:

You might want to to see if you can update to the latest iOS beta, as I was able to load your save as well as new saves on that.

Ye I’ve updated but have same issue. Seems from App Store reviews others have the same issue?

02FAC5D4-212A-41CD-A983-84753B219A6C.jpeg

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