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Launching CRASH, Gaming half way CRASH, unstable platform in EPIC !!


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Very often unable to launch the game, multiple times.

Sometimes gaming half-way, the game just crashed without any error message. 

Unstable platform in EPIC!! 

Found some logs in AppData\Local\Sports Interactive\Football Manager 2020\Logs

09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: invalid HTTP response code received. URL: https://api.epicgames.dev/epic/oauth/v1/tokenInfo, HTTP code: 0, content length: 0, actual payload size: 0
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: request failed, libcurl error: 0 (No error)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 0 (Found bundle for host api.epicgames.dev: 0x3a17d790 [can pipeline])
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 1 (Re-using existing connection! (#111) with host api.epicgames.dev)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 2 (Connected to api.epicgames.dev (3.94.136.84) port 443 (#111))
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 3 (We are completely uploaded and fine)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 4 (TLSv1.2 (IN), TLS alert, Client hello (1):)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 5 (Connection died, retrying a fresh connect)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 6 (necessary data rewind wasn't possible)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 7 (Closing connection 111)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] 00000000F44FB160: libcurl info message cache 8 (TLSv1.2 (OUT), TLS alert, Client hello (1):)
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogHttp ] Retry exhausted on https://api.epicgames.dev/epic/oauth/v1/tokenInfo
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogEOS ] Failed to connect to the backend. ServiceName=[OAuth], OperationName=[TokenInfo], Url=[<Redacted>]
09:13:04:371/108:14.37 D 16608 Application: Warning: [ LogEOSAuth ] Failed to parse response UTC time, using local calculation

19:47:28:316/00:00.42 D 18272 Application: Initialized. Setting Logging Callback ...
19:47:28:317/00:00.42 D 18272 Application: Logging Callback Set
19:47:29:028/00:01.13 D 18272 Application: Warning: [ LogEOSAuth ] No existing persistent auth credentials were found for automatic login.
19:47:44:594/00:00.32 D 11500 Application: Initialized. Setting Logging Callback ...
19:47:44:594/00:00.32 D 11500 Application: Logging Callback Set
19:47:45:217/00:00.95 D 11500 Application: Warning: [ LogEOSAuth ] No existing persistent auth credentials were found for automatic login.
19:47:55:414/00:11.14 D 11500 Application: Set presence success
19:48:31:716/00:47.45 D 11500 Application: Set presence success
19:48:35:019/00:50.75 D 11500 Application: Set presence success
19:51:58:163/04:13.89 D 11500 Application: set_rich_presence_variable: !Not Implemented
19:52:05:023/04:20.75 D 11500 Application: Set presence success
19:52:22:905/04:38.64 D 11500 Application: set_rich_presence_variable: !Not Implemented

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12 minutes ago, John Wood said:

Hi @lanasai do you have your Crash dump you can put in here?

C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2020\crash dumps

And the DxDiag too please: 

 

 

 

There are no crash dump files created

DxDiag.txt

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3 minutes ago, John Wood said:

There are no crash dump files and the game just quits?

Yes, this only happens in Epic, I have my FM 2019 in steam, works all fine.

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  • 2 weeks later...

Hi, it does not work, Epic Games mentioned that this is Football Manager issue or rather Sports Interactive issue and I believe so because there are no issues on my other games with Epic Launcher, I do not believe you guys will roll out another patch for this as FM 2021 is coming out soon. 

This is really bad for us players, I can only said I am disappointed, imagine that you have just won the Champions League and while you are continuing or progressing on the game, suddenly it is just crash without any error. If I want to continue to play, I need to save after every match. 

You are kicking away your own supporters for the game!!

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Sadly suffering similar. I’ll be playing an totally out of the blue the game will close. No error messages or crash dumps. Just vanishes. 
 

so annoying. Can’t be expected to save every game day that passes. 
 

Getting to the point where I don’t want to play the game anymore as never know when it will crash. 
 

Only thing I’ve noticed is oddly when it crashes it also seems to knock out my laptops ability to connect to my wifi. Only way of rectifying that is to restart my laptop. Odd and maybe Not related. Very disappointing tho as I never had issues using the game on steam with fm19 yet fm20 giving me hassle with epic games. 

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I personally will not be using epic games ago. So much unneeded hassle. An to think I hated steam when it first came in 🙈. Got my first crash dump as opposed to what it normally is doing which was purely closing down unexpected like someone clicked exit. So frustrating. Pure game breaker. 

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1 hour ago, Mattias333 said:

I personally will not be using epic games ago. So much unneeded hassle. An to think I hated steam when it first came in 🙈. Got my first crash dump as opposed to what it normally is doing which was purely closing down unexpected like someone clicked exit. So frustrating. Pure game breaker. 

Please open your own thread for help with this as no 2 systems are identical, even if the symptoms look the same.

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Oh apologies I thought it was same as original poster. So many people get abused for simply starting a new thread I didn’t wanna be one of those people who just get moaned at instead of helped. 

Edited by Mattias333
Submitted to early on stupid iphone
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1 hour ago, Mattias333 said:

Oh apologies I thought it was same as original poster. So many people get abused for simply starting a new thread I didn’t wanna be one of those people who just get moaned at instead of helped. 

The forum header for FM 20 Bugs specifically asks all users to start their own thread, so nobody will be abused or moaned at for doing that.

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