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The last week I have experienced continous problems playing Football manager 20 on my laptop. Everytime due to the DXGI_ERROR_DEVICE crash. This happens about once or twice a day.

I have read the guide on the technical support site to try and resolve the problem. First I uninstalled my graphics driver and installed the newest from Nvidia download page. At the time of writing that is Game Ready Driver version 451.67, graphics card Nvidia GeForce GTX 980M. After reinstalling the graphics drive I then tried to run the game again. The game mostly runs smooth, until the crash.

Attached is the  Football managager 20 dump file from today 29/7-20, and a DxDiag file.

Other laptop specs:

  • Windows 10 v. 1909
  • Intel Core i7-6700HQ 2.6GHz CPU
  • 16GB RAM


Best regards,


DxDiag.txt FM 2020 v20.4.1.1363262 (2020.07.29 13.51.35).dmp

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Hi Jonas, 

We don't have a permanent fix yet for the dxgi crashes, but feedback from other users suggests the following may help:

Delete any custom add-ons you have entirely from the SI graphics folder, and run the game on the default/dark skin.

Close any other applications while you run the game, such as Chrome or Spotify.

Run the game on low-lower match graphic settings.

Try the above and let me know if it makes any differences at all, if not I'll continue to look into it - sorry for the inconvenience. 

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Yeah, anything that isn't standard to the game.

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