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GarryHalsey

football manager 2020 v 20 . 4 . 1 - 1363262 quit unexpectedly

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Hi guys

I get this error message every time I quit football manager on my Mac 

football manager 2020 v 20 . 4 . 1 - 1363262 quit unexpectedly

also, when I load football manager after my Mac has been shut down, it never saves my preferences with keeping it in windowed

any ideas?

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Are the preferences saving if you just close FM but don't shut down the Mac itself?

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Hi Kyle

just tested it, did a couple of days, saved my game and then quit FM, waiting 2/3 mins and then loaded FM back up but its gone back to full screen mode instead of opening in window 

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Can you delete both your cache and preferences folder, please. It will essentially perform a soft reset of the game, and will hopefully save your preferences going forward:

 

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Hi Kyle

I followed the link you sent me and deleted both folders

I then deleted them from my trash and restarted my computer

launched FM and sorted out preferences and changed to window 

played about a week of the game before saving and quitting FM

the same error code came up football manager 2020 v 20 . 4 . 1 - 1363262 quit unexpectedly

restarted my computer again 

launched FM and it went back into full mode instead of window mode

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The 'quit unexpectedly' error is one we're aware of on Mac. It should only occur after saving and quitting, and shouldn't have any adverse effect on your save. So you should be able to play as normal. (If it is affecting your save games, do let me know).

Are you using any custom add-ons at all, such as skins? I'm still trying to get to the bottom of the preferences issue. 

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Hi Kyle

ok that's perfect, yer not having any effect on my save

no, not got any add-ons or anything like that, just the box standard as it comes version 

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Thanks for letting us know - we will continue to investigate this issue. 

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No worries - apologies for the inconvenience in the meantime, I'll update you as soon as we have a solution.

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