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Hi, 

I just purchased the game today from steam but when I try to run it, it crashes I dont even reach the starting menu. An error message just pop up saying DXGI_ERROR_DEVICE.

I tried updating all my graphics drivers but the same error still pop up. 

Please let me know what can I do. I really want to play this game and now I get the same error even when I try to start my old fm18 (I will also attach the crash dump). 

FM 2020 v20.4.1.1363262 (2020.07.03 16.27.53).dmp GPU_info v20.4.1.1363262 (2020.07.03 16.27.53).gpudmp DxDiag03072020.txt FM 2018 v18.3.4.1093856 (2020.07.03 15.53.37).dmp

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Can I get you to follow the other steps in the thread and see if they make any positive difference?

I'd also recommend, as a test, setting your in game match graphics to low/very low (if they aren't already), and when playing FM close all other applications - browsers, Spotify etc

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