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Contra1

Only able to play FM20 on small window

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Hello there,

I can only play FM20 using my laptop(gtx1050) using a small screen. If I start in fullscreen (either using commands like -fullscreen -no_exclusive_fullscreen, or with the game option), change to fullscreen or change or maximise the window the screen goes black. Alt-enter back to the small screen works and allows me to play again. 

Curious thing is that when I plug a second screen in to my laptop the game does start fullscreen on the other monitor.

Anyone have an idea what I can do to get this to work?

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Has this always happened since you bought the game, or did the issue only start recently?

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I've only had the game a month and played it on my second screen for most of the time. I first noticed this 2 weeks ago when I disconnected the other screen. 

 

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Can you try deleting your cache/preferences and see if that resolves the issue, please.

 

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Hey, yeah I've previously done that and it didn't help. I also disabled Nviia experience overlay and updated my drivers.

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Double checked with the team and they believe it's normally GPU related, so can I get you to complete a clean reinstall (rather than update) of your Nvidia drivers please, and see if that makes any difference:

 

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Hello, sorry for the lat reply I had a busy week. 

I followed the instructions and uninstalled the drivers and then installed them again. But sadly the same issue is still happening:(

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It's no problem. Do you have any custom add-ons installed at all?

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I have a logo pack installed.

Strange thing is last night it worked fullscreen but today it doesn't anymore. I'm not sure if I did anything else other than restart my laptop, but doing that now doesn't help. 

 

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Can you try removing the addons from the SI folder and seeing if the game is able to boot up normally - they may be interfering. 

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Do you have any anti virus installed?

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There is a chance that either one is interfering with FM when it's running which is causing the screen issues. 

Can you double check that FM is a trusted application for both virus scanners, please.

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I tried disabeling both apps and it didn't make a difference. Also have it whitelisted on avast.

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Can I get you to post your system dxdiag file, please:

 

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Can I get you to uninstall both your drivers (Intel and Nvidia) and when reinstalling, make sure it's the latest Intel one? It's showing it hasn't been updated since 2017. 

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Posted (edited)

Sure, I have to admit I don't remember ever updating my intel drives.

Edited by Contra1
spelling

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It likely won't have prompted you since you have Nvidia as well, but it's worth keeping them both up to date. 

Also worth making sure you've switched to the Nvidia card using the thread below.

Let me know either way if it helps at all.

 

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